Part Two: Reflections on the IFIC Online Certificate course
The IFIC course explained at a conceptual level this very ambitious and radical vision for how all nations can find ways to better integrate their Health and Social Care (H&SC) systems to give people a comprehensive continuum of quality care. This requires H&SC fixing service fragmentation through developing systems that are connected and work collaboratively/in partnership, across disciplines and sectorial divides to produce a truly person-centred experience, which feels seamless and delivers both better outcomes, and efficiencies. Integrated Care as a concept broadens the role of H&SC to focus as much on prevention as it currently does on treatment, taking a holistic approach and supporting and educating people to take control of their health and wellbeing.
The course was at times dense and technical, some modules covering issues such as: Governance, Transparency, Funding mechanisms which seemed very grand and above my paygrade. However, as these issues and the models used to support them work at both a macro, meso and micro level this gave me a means to link changes within Carr Gomm to this wider movement. The module of ‘People as partners’ particularly resonated as Carr Gomm services have forged successful partnerships with NHS bodies and professionals and has been learning and developing methods of co-production and distributed leadership in a number of tangible ways.
One take home message that seemed to sum up the goal of Integrated Care, which I think is easy to get behind is the idea of “One person, supported by people acting as one team, from organisations behaving as one system” (Commission for the Provision of Quality Care in Scotland, 2015).