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Webinar Series: Care during and beyond the Covid-19 Crisis

3
Apr
Care during and beyond the COVID-19 Crisis: Building integrated care as the cornerstone of our new reality

The current COVID-19 pandemic has rapidly impacted every area of our lives and, in particular, is creating an unprecedented challenge to our health and care systems worldwide. Health and care systems across the globe are taking numerous measures to respond to the urgent care needs of those impacted by COVID-19, while at the same time trying to reduce the long-term impact on vulnerable people as much as possible. IFIC recognizes the extraordinary pressures that this crisis has imposed on health and care decision-makers, but particularly on system managers and frontline staff.

The International Foundation for Integrated Care (IFIC) is well aware that COVID-19 impacts are highly localized and reflect both the health and care systems and population demographics in each region and country.  Since the first COVID-19 cases appeared, countries have developed different strategies and responses to cope with the pandemic. At the same time, we have witnessed a wide range of innovations and willingness to adapt to these challenging times.

IFIC would like to facilitate our members to share some of these inspiring stories and experiences through a series of special webinars aimed at supporting those working in the health and care sectors.

Miércoles 05 de Agosto/Wednesday August 05
Hora: 11:00 h (Costa Rica) 12:00 h (Colombia, Mexico), 13:00 h (Bolivia, Chile), 14:00 h (Argentina, Uruguay), 19:00 h (España)

    

Hosted in Spanish, this webinar is co-organised by IFIC, Universidad de Costa Rica, and Instituto Universitario Hospital Italiano. In this session, we want to identify and share emerging integrated care practices to respond to the COVID-19 pandemic in Ibero-America, as well as discuss new opportunities in the integration of health services and systems in the future.

La actual pandemia de COVID-19 ha impactado rápidamente nuestras vidas, particularmente, está creando un desafío sin precedentes para nuestros sistemas de salud y sociales en todo el mundo. En este contexto todos los países están tomando numerosas medidas para responder a las necesidades de atención urgente de las personas afectadas por COVID-19, al mismo tiempo que intentan reducir al máximo el impacto entre los grupos vulnerables.

La Fundación Internacional para la Atención Integrada (IFIC por sus siglas en inglés) reconoce las presiones extraordinarias que esta crisis ha impuesto a los encargados de la toma de decisiones de salud y atención, particularmente a los administradores de sistemas y al personal de primera línea. El impacto de COVID-19 está altamente localizado y reflejan tanto los sistemas de salud y atención como la demografía de la población en país y cada región. Desde que aparecieron los primeros casos de COVID-19, los países han desarrollado diferentes estrategias y respuestas para hacer frente a la pandemia. Al mismo tiempo, hemos sido testigos de una amplia gama de innovaciones y la voluntad de adaptarse a estos tiempos difíciles.

La IFIC desea facilitar estas historias y experiencias inspiradoras a través de una serie especial de seminarios web destinados a apoyar a quienes trabajan en el sector social y sanitario. El objetivo es permitir que los encargados de la toma de decisiones y gerentes de salud conozcan los enfoques de atención integrada implementados y las consideraciones tomadas para abordar la continuidad de cuidado de las personas en el contexto de la gestión de crisis. El seminario web incluirá una oportunidad para hacer preguntas y compartir experiencias y el lanzamiento de la Plataforma de Intercambio de Conocimientos COVID-19 de la IFIC para facilitar el intercambio de experiencias de las personas para responder a la pandemia.

En esta webinar queremos identificar y compartir prácticas de atención integrada que hayan facilitado el manejo de la crisis por COVID-19 en Iberoamérica, así como discutir sobre posibles áreas de oportunidad en integración de los servicios y sistemas de salud en el futuro.

Facilitadores:

Dr Edelweiss Aldasoro
Investigadora senior de IFIC

Edelweiss es médico especialista en Medicina Interna y Enfermedades Infecciosas, y epidemióloga. Tiene experiencia clínica y de investigación en enfermedades olvidadas, enfermedades emergentes y condiciones de alta complejidad. Esta finalizando el Programa de Doctorado en Medicina e Investigación Traslacional en el área de Salud Internacional sobre el tratamiento de la enfermedad de Chagas en adultos (Universidad de Barcelona, ISGlobal). Se unió a IFIC en 2018 como parte del equipo de investigación. Participa en varios proyectos europeos en atención integrada, así como en el desarrollo del área de recursos, y actividades de educación y comunicación. Edelweiss es entusiasta en la mejora de los sistemas de atención desde la perspectiva de salud publica y salud global, con un enfoque integrado e integrador, que respondan a las necesidades de toda la población y sobre todo de las personas en situación de vulnerabilidad y condiciones complejas

Galileo Perez-Hernandez
Miembro de la Junta de IFIC

Galileo es médico con experiencia nacional e internacional en servicios integrados de atención y actualmente parte de la Junta de IFIC (International Foundation for Integrated Care). Ha trabajado durante la última década en el Ministerio de Salud de México como médico y gerente. En su posición actual como Consultor Senior en Prevención y Control, su experiencia incluye el desarrollo, implementación, gestión y evaluación de programas de Enfermedades No Transmisibles, emergencias y desastres. También fue nombrado profesor honorario de medicina integrada en la Facultad de Ciencias de la Salud de la Universidad Anáhuac (México). En la actualidad tiene un gran interés en crear redes de colaboración en atención integrada y centrada en las personas en América Latina.

Participantes:

Dionne Cruz
Presidenta de la Asociación Colombiana de Salud Pública.

Dionne es politóloga con énfasis en Gestión Pública de la Pontificia Universidad Javeriana. Tiene un Máster en Administración de Empresas –MBA, Especialista en Pensamiento Estratégico y Prospectiva de la Universidad Externado de Colombia. Catedrática universitaria. Tiene experiencia de más de 15 años en formulación, implementación y evaluación de políticas en salud. Miembro fundador y Presidenta de la Asociación Colombiana de Salud Pública.

Gaston Perman
Jefe de Integración Sociosanitaria.
Hospital Italiano de Buenos Aires.
Director del Departamento de Salud Pública.
Instituto Universitario del Hospital Italiano.

Gaston está interesado en la mejora de la salud y bienestar de las personas a través de una atención integral e integrada en todos sus aspectos, partiendo de la formación de equipos que trabajan desde la promoción de la salud y participación comunitaria, hasta el acompañamiento personalizado de personas frágiles o vulnerables. Trabaja en la capacitación de equipos de salud (tanto en grado como posgrado, en forma presencial o virtual), en la coordinación y gestión clínica y en la evaluación de la efectividad y eficiencia de servicios de salud innovadores centrados en la persona y adaptados al contexto local.

Ingrid Gomez
Investigadora senior,
Escuela de Salud Pública,
Universidad de Costa Rica

Doctora en Epidemiología y Salud Pública con estudios varios estudios de posgrado, entre ellos en Evaluación de Efectividad en Salud Pública. Trabajó en la Caja Costarricense de Seguro Social (1999-2000) y en el Programa de Atención Integral en Salud, convenio UCR-CCS(2001-2007) y actualmente labora como profesora e investigadora en la Escuela de Salud Pública de la Universidad de Costa Rica (2006-actualidad). Ha participado como Investigadora en los Programas: Interdisciplinario de Estudios y Acción Social de los Derechos de la Niñez y Adolescencia (PRIDENA-UCR), coordinadora y co-autora del capítulo de salud del VIII Informe sobre el Estado de los Derechos de la Niñez y Adolescencia en Costa Rica; Programa Observatorio de los Sistemas de Salud y Seguridad Social (PROISSS-UCR) de la Escuela de Salud Pública en los temas de análisis de mortalidad infantil; Programa de Investigación en Políticas Públicas (PIPS-UCR); cofundadora del Programa de Investigación en Promoción de la Salud, también de la Escuela de Salud Pública-UCR. Docente en los cursos de Epidemiología aplicada a la gestión de servicios en el primer nivel de atención en salud, Epidemiología de las inequidades en salud, Epidemiología y Demografía, Taller de Investigación, Práctica Dirigida, Métodos de Investigación clínica y epidemiológica, Promoción y Educación para la Salud. Miembro del Comité Editorial de la Revista Población y Salud en Mesoamérica del Centro Centroamericano de Población de la UCR, miembro del Consejo del Centro de Investigación en Ciencias del Movimiento Humano y miembro del Comité Ético Científico de la UCR.

Patricia Arratibel
Co-directora del Institute for Health and Strategy (SIHealth)

Patricia Arratibel es licenciada en Administración y Dirección de Empresas y Diploma en el Programa Avanzado en Dirección Sanitaria por la Universidad de Deusto. Inició su carrera profesional en el departamento de estrategia de KPMG Consulting (1994- 1999) y, posteriormente, se incorporó al Departamento de Sanidad del Gobierno Vasco donde fue Asesora de Planificación (2004-2005), Directora de Estudios y Desarrollo Sanitario (2005-2009) y finalmente Directora de Aseguramiento y Contratación Sanitaria (2009-2013). Durante este último período, estuvo involucrada en el desarrollo de la estrategia para abordar el desafío de la cronicidad en el País Vasco y los modelos de pago basados en valores. Fue responsable de proyectos, gestión y coordinación de la unidad Deusto Business School Health en la Universidad de Deusto (2013-2016). Actualmente Co dirige junto a Rafael Bengoa el Instituto de Salud y Estrategia (SI-Health) en Bilbao.

Rocío Saenz
Ex-ministra de Salud de Costa Rica

Médico costarricense, especialista en salud pública. Se desempeñó como Ministra de Salud en Costa Rica en el período 2002-2006, así como Ministra Coordinadora del Consejo Social de Gobierno durante 2004-2006 y como Directora de la Caja Costarricense del Seguro Social. Cuenta con vasta experiencia en la preparación metodológica de proyectos, experiencia en la coordinación con entidades financieras y técnicas de la cooperación internacional en instituciones gubernamentales, y no gubernamentales, gestión de la responsabilidad social empresarial, grupos organizados de comunidades rurales, gobiernos locales. Fue miembro del Consejo Director de la Organización Panamericana de la Salud (PAHO). La Dra. Sáenz, actualmente trabaja como académica en programas de grado y postgrado de la Escuela de Medicina y la Escuela de Salud Pública la Universidad de Costa Rica, es consultora internacional en salud pública e investigadora de los sistemas de salud de Centroamérica, así como miembro activa de redes internacionales que la mantienen al tanto de las últimas tendencias en salud y en especial de la región Centroamericana.

Rafael Bengoa
Former Minister of Health in Spain,
Co-director del Institute for Health and Strategy (SIHealth)

Rafael Bengoa es médico y especializado en Salud Comunitaria por la Universidad de Londres. Ha tenido una carrera nacional e internacional. Su huella profesional puede seguirse en varios documentos de política social y gestión sanitaria dirigidos al Parlamento Español y Vasco. (Informe Abril, Informe ESADE) Además, ha trabajado durante quince años en la Organización Mundial de la Salud, donde estuvo al frente de la Dirección de Sistemas de Salud hasta 2007. En 2009, fue nombrado Consejero de Sanidad y Consumo del Gobierno Vasco desde donde dirigió la transformación de la Sanidad hacia un modelo más sostenible y proactivo centrado en las necesidades de los pacientes crónicos. Actualmente co-dirige con Patricia Arratibel el Institute for Health and Strategy (SIHealth) apoyando gobiernos y reformas sanitarias y sociales en varios países. Es Senior Fellow de Harvard.

 

Thursday 09 July 11:00 AM BST (Dublin/London/Lisbon)

Health and care workers are our greatest asset, working alongside family carers, community partners and local networks of support. However, without reforms, sustaining the workforce is also one of our greatest challenges.

Core competencies for integrated care are highly relational: patient advocacy, communication, interdisciplinary working, people-centred care, and continuous learning. Leading and managing transformational change is a collective responsibility and sustainable improvements will only take place if a flexible approach to driving the change is embedded. Enabling individuals and the system to be their own change agents will create an environment that can effectively respond to the continuous evolution of communities and populations alongside being able to harness the potential of innovations and new ways of working.

The current pandemic has stretched our workforce beyond what we could have imagined. They have stepped up by extending scope of practice, blurring roles to support each other, and rapidly acquiring new caring and remote consultation skills to offer the best possible care and support in extremely difficult circumstance.

We have a unique opportunity to test integrated workforce solutions that will strengthen our systems and lead to better health, better care and better value.

Chair:

Dr Edelweiss Aldasoro
Senior Researcher,
International Foundation for Integrated Care (IFIC)

A qualified medical doctor, Edelweiss specialised in General Internal Medicine and Infectious Diseases (Osakidetza, Basque Country, Spain), and completed postgraduate studies including an MSc in Epidemiology (London School of Hygiene and Tropical Medicine), Diploma in Health Research Methodology (Autonomous University of Barcelona) and Advanced Studies in Development, Globalisation and International Cooperation (Applied Economy Track, University of the Basque Country and HEGOA).
Edelweiss is a PhD candidate in the Doctoral Programme in Medicine and Translational Research in the International Health track in the subject of adult Chagas Disease treatment (University of Barcelona and ISGlobal, Spain).

Her main clinical and research expertise is in International Health and specifically in adults with Chagas Disease (Clinic Hospital in Barcelona). She has also worked with adults with Cystic Fibrosis (University Hospital of Southampton NHS Foundation Trust), Chronic diseases and Elderly and General Internal Medicine (Osakidetza, Basque Country). Edelweiss is specially interested in the integrated care for vulnerable populations with chronic and incurable conditions that have a wide clinical expression and life quality impact.

Maggie Langins 
Nurse and Policy Advisor for a Sustainable Workforce,
WHO Europe

Panelists:

Ass. Prof. Antonija Balenović
Director,
Health Care Center Zagreb and Assistant Professor,
Nuclear Medicine at the University of Rijeka, Croatia

Editor of two Croatian Textbooks in Nuclear medicine. Published over 50 articles and book chapters, including two chapters in USA Textbook “Nuclear Oncology”. Invited lecturer on over 130 domestic and international congresses. Lecturer at University of Zagreb, University of Rijeka, private University „Libertas“ in Zagreb and European School of Nuclear Medicine. Participated in creating oncology guidelines in Croatia, in many international projects and professional trainings. Providing professional support for establishing first PET/CT diagnostic Center in Varna, Bulgaria.

Since 2014 director of the largest primary health center in Croatia. Participation in projects: 21 of which 11 are international (European Innovation Partnership on Active and Healthy Ageing, EIP on AHA, Reference Site „City of Zagreb“, mHealth Hub within the framework of the WHO ‘“Be Healthy, Be Mobile“, ITU and WHO workshop on Artificial Intelligence for Health). Education and international professional training at numerous international courses and centers. Awards for the contribution to the development of Nuclear medicine in Bulgaria 2010 and for the development of Dentistry and Family medicine in Croatia 2017. Member of several Croatian Medical Associations and Working group for the Integration of Emergency Medicine of the Ministry of Health.

Dr Mark Taubert
Clinical Director,
Consultant Physician & Honorary Senior Lecturer in Palliative Medicine,
School of Medicine, Cardiff University

Mark is a palliative care consultant and senior lecturer in Cardiff. He founded TalkCPR.com, and has a national lead role to improve public understanding on topics relevant to care in the last years of life and at the extreme ends of medicine. He has given a Ted Talk on why subtleties in language and wording remain critical in modern healthcare. He writes for international newspapers like the Washington Post, where his op-ed ended up being a top pick for 2019. Mark took part in a BBC Horizon programme alongside Kevin Fong, and has also done media work with television, theatre and radio. He has talked about medical topics at the Edinburgh Fringe Festival, at Hay Literary Festival and was twice featured on the BBC’s Listening Project. A few years ago he had a brief brush with fame, when his posthumous letter to David Bowie, which discussed the importance of good end of life care, went viral online and in global newsrooms. You can shout at him on Twitter @DrMarkTaubert , if his webinar talk  is not that great.

View Marks Presentation

Dr Mayara Floss
Family Medicine Resident at Grupo Hospitalar Conceição,
Brazil and Executive Member,
WONCA

Mayara Floss, family medicine trainee in Porto Alegre. Rural WONCA Executive member, WONCA Environment member, creator and coordinator of the Brazilian MOCC on Planetary Health. Rural Seeds creator and ambassador. Junior author of the Brazilian Lancet Countdown Policy Brief. Member of the evidence review team and the guideline development group of WHO on Health Workforce attraction, recruitment and retention in rural and remote areas. Podcaster at the Medicina em Debate Program, Creator of the video informative series Série SUS that had more tha 1,000,000 views on YouTube. Musician at Projeto M(Ar) and a writer at free time.

Chris Wright
NHS Scotland

Chris Wright has been working in the Scottish Government and the NHS in Scotland for over 17 years focusing on the implementation, design and development of unique services and systems having been responsible for a number of initiatives and key development in the field of mental health in Scotland.

During the past 17 years Chris has managed or held a key role in over 45 projects within the NHS at local, national and European levels focusing on technology, innovation and service delivery within the health care settings.  As well as mental health, these projects have covered a range of topics including risk and performance management, quality improvement, information governance and have been delivered in acute and primary care settings.

Thursday 18 June 16:00 PM BST (Dublin/London/Lisbon)

As each integrated care building block is reliant on information, digital solutions could be seen as the cement that holds the blocks together. Albeit, the arguments for greater use and investment have become increasingly compelling, the rate of adoption remains below expectations; that is until COVID-19.

Since the outbreak of COVID-19, countries have seen a rapid citizen-led proliferation of digital solutions being used for remote working, socialisation between family, friends and communities, and education, to name but a few. This rapid pace of change has been mirrored by national and local government and public health through the use of social media to effectively reach individuals to provide guidance, support, collect well-being and COVID infection data, and undertake tracing through Apps. Furthermore, many countries have created fully functioning field hospitals with IT departments working around the clock to ensure these new care facilities can be up and running to provide safe care in a matter of days. This is a huge logistical undertaking. Shortages in PPE are being met utilising 3D printing technologies, video conferencing is being widely adopted for many health and care consultations to avoid exposure to crowded and potentially infectious clinical areas, and multi-national clinical trials happening and on an unprecedented scale and timetable.

Due to the unprecedented drive to keep people out of hospital on a global scale, there is a new sense of urgency to find the right balance between keeping people at home and in the community as much as possible, without adversely deferring necessary health services for those who need it. Digital solutions can support alternative options for delivery and can help harness the best of community and hospital services.

Chair:

Leo Lewis
Director of Research and Development,
International Foundation for Integrated Care

Leo joined the International Foundation for Integrated Care Team in early 2013 as a Senior Fellow leading IFIC’s work in the EU funded SmartCare integrated care project. Since this time, Leo has expanded IFIC’s role in Europe through involvement in two other integrated care projects as well as the United4Health telehealth study. In addition, Leo is a member of the IFIC team collaborating with WHO Europe in the development of their Coordinated and Integrated Health Services Delivery: Developing the Framework for Action.

Leo is an experienced programme manager having working in academia, the NHS and Welsh Government leading eHealth, chronic conditions management service improvement and research projects and was responsible for the development and testing of NHS Wales’ predictive risk modelling (Prism) tool. Through the building of strong relationships with stakeholders, Leo works with others to bring her knowledge, skills and expertise together to co-design new transformational change approaches for delivering ICT-enabled integrated care solutions to meet the needs of different populations. Leo has a keen interest in rural health and wellbeing and also works part time for the Institute of Rural Health.

As well as gaining NHS management qualifications early on in her career and Prince 2 training, Leo studied an MSc in Health Informatics at Swansea University and most recently gained a Diploma in Leadership for Collaboration from University of Wales Institute in Cardiff.

Professor Áine Carroll
Professor of Healthcare Integration and Improvement,
University College Dublin/National Rehabilitation Hospital,
Co-Director, IFIC Ireland and Board Member, International Foundation for Integrated Care (IFIC)

Áine is Professor of Healthcare Integration and Improvement at University College Dublin, Ireland and a Consultant in Rehabilitation Medicine at the National Rehabilitation Hospital in Dublin. She is a Director and Senior Associate of the International Foundation for Integrated Care (IFIC) and co-Director of IFIC Ireland. Prior to this, she was National Director of the Clinical Strategy and Programmes Division in the Health Services Executive. During her tenure, Professor Carroll established the Integrated Care Programmes for older persons, chronic disease, children’s health and patient flow to promote coordinated care and teamwork across services and specialties, ensuring that care is provided effectively and seamlessly to patients as they move through the system. Áine is acknowledged Internationally for her expertise in whole system change and implementation. An experienced Improvement advisor, she has provided advice, guidance and training on improvement and change to leaders of healthcare systems across the world. She is passionate about Person Centred Coordinated Care and Implementation Science.

Dr. Carolyn Steele Gray

Dr. Carolyn Steele Gray’s program of work focuses on the role of digital health in supporting integrated and person-centred care delivery for patients with complex care needs. She has studied and published in this topic across the technology life-cycle, including development, implementation and evaluation of digital health solutions. She also co-leads an international Special Interest Group in Digital Health Enabling Integrated Care under the International Federation of Integrated Care (IFIC).

Panelists:

Jay Shaw

Jay Shaw, PT, PhD is a Scientist at the Women’s College Hospital Institute for Health System Solutions and Virtual Care in Toronto, Canada, and Research Director of Artificial Intelligence, Ethics & Health at the University of Toronto Joint Centre for Bioethics. He has status as an Assistant Professor in the Institute of Health Policy, Management and Evaluation at University of Toronto, and his work is focused on the intersection between digital technologies and innovative models of care.

Jordi Piera Jiménez

Jordi Piera Jiménez: He is dual trained in Computing Science Engineering by the Autonomous University of Barcelona (UAB) and in Enterprise Management and Direction also by the UAB. Further to that, he also holds MSc in Telemedicine and E-health delivered by the Open University of Catalonia (UOC). He is currently a PhD candidate in Information and Knowledge Society at UOC. He started working in Badalona Serveis Assistencials (a public health and social care provider) in year 2000, first as an analyst and software developer inside the ICT Department where he actively participated in the development and implementation of the Electronic Medical and Social Care Record and in a number of research and innovation projects. After that, he occupied different positions within the organisation. From a research perspective, he is interested in the areas of digital health, integrated care and implementation research. In the academic field, he is a visiting lecturer at the Faculty of Medicine in Udine (Italy), professor collaborator in Information Systems Strategic Planning at UOC and coordinator of the Executive Masters in Digital Healthcare at the University of Barcelona. He is also a research associate at the Open Evidence Research group at UOC.

Martin Curley

Martin Curley is Director of the Digital Transformation and Open Innovation at the Health Service Executive (HSE), helping enable the digital transformation of Ireland’s health service. Most recently Martin was Chief Information Officer (CIO) at the HSE. Prior to joining the HSE Martin was Senior Vice President and group head for Global Digital Practice at Mastercard. Previously Martin was vice president at Intel Corporation and Director/GM of Intel Labs Europe, Intel’s network of more than 50 research labs which he helped grow across the European region. He also served as a senior principal engineer at Intel Labs Europe leading Intel’s research and innovation engagement with the European Commission and the broader European Union research ecosystem. Prior to this Curley was Global Director of IT Innovation and Director of IT Strategy and Technology at Intel. Earlier in his Intel career, he held a number of senior positions for Intel in the United States and Europe. He also worked in research and management positions at GE in Ireland and Philips in the Netherlands.

Martin has a bachelor’s degree in electronic engineering and a master’s degree in business studies, both from University College Dublin, Ireland. He received his Ph.D. in information systems from the National University of Ireland, Maynooth. Curley is the author of eight books on technology management for value, innovation and entrepreneurship. He is a Member of the Royal Irish Academy, fellow of the Institution of Engineers of Ireland, the British Computer Society and, the Irish Computer Society. Martin is co-founder of the Innovation Value Institute at Maynooth University, a unique industry-academia collaboration driving research and development of advanced IT and Digital maturity frameworks. He was previously a visiting scholar at MIT Sloan Centre for Information Systems Research and a visiting research fellow at the CERN Open Lab in Geneva. He was the inaugural winner of the Engineers Ireland Innovation engineer of the year in 2006 and was jointly awarded European Chief Technology Officer of the year for 2015-2016.

Amanda Carty

Dr Amanda Carty is currently the Outpatient Department Programme Manager in the National Rehabilitation Hospital, Dublin, Ireland and the Project Manager for the rollout of Telehealth across all NRH services. She is also Project Manager for the IRE-ROC Rehabilitation Outcomes Project for the National Rehabilitation Medicine Programme, Clinical Design and Innovation, HSE.

Dr Carty qualified in Physiotherapy from University of Ulster in 2000 and worked in neurorehabilitation specialising in paediatric neurorehabilitation and spinal cord injury until 2014. She completed M.Sc by research in 2001 and PhD in 2011 in the area of fitness and electrical stimulation training in Spinal Cord Injury. Her areas of clinical interest are health technology and fitness and health for lifelong wellbeing in neurological conditions. She has presented at various national and international conferences including ISCoS and European Seating Symposiums on all of these topics and lectured in Irish Universities in these areas.

Dr Carty transferred into management in 2013 as Physiotherapy Manager and then Brain Injury Programme Manager in 2014. She has particular interests in equitable access to services and performance measurement and improvement.

Anne Marie Cunningham

Anne Marie Cunningham grew up in rural Northern Ireland on a small farm but now lives in Cardiff, and worked near Bargoed in South Wales as a GP for 16 years. Alongside that Anne Marie also worked in Cardiff University – doing research and teaching in primary care and medical education for 13 years, and then also worked as a primary care clinical director in Aneurin Bevan Health Board, and now as Associate Medical Director for Primary Care in NHS Wales Informatics Service.

Anne Marie likes to learn, and to understand. She believes in trying to make life as fair as possible for others. Anne Marie wants to be kind to those she meets and work with. Anne Marie gets great joy from bringing people together so that they have the chance to work together on these things

Wednesday 27 May 12:00 PM Eastern Time (US and Canada)

High performing health and social care systems provide exceptional care, quality and experiences for patients, caregivers and providers. Pivotal to this, is how we work across health and social care as one team. The need for integrated care is a global priority and is poised to address fragmentation and accelerate the improvements that are needed. During a global pandemic, the need to work as an integrated system is even more pressing and gives us an opportunity to pause, reflect and respond.

In situations where systems are subjected to unprecedented pressure, organizations and sectors may respond from the lens of what can their individual organization or sector do, rather than responding as a cohesive and interconnected system.

Organizations that have embraced collaborative models of response and care and were already working to advance integration pre-pandemic appear to be more effective in responding as one connected team and community. Through this webinar, we will profile Canadian and international examples that demonstrate what teams have leveraged and accelerated in order to respond to COVID-19 as one connected team and community. This webinar will enable health and care decision-makers and managers to hear about the integrated care approaches implemented and considerations made to address people’s continued care and support needs beyond the public health issues and crisis management. The webinar will include an opportunity to ask questions and  will highlight IFIC’s COVID-19 Knowledge Exchange Platform to facilitate the sharing of people’s experiences of responding to the situation

Chair:

Jodeme Goldhar
Executive Lead, Strategy and Innovation,
The Change Foundation,
Co-Director, IFIC Canada and Treasurer, International Foundation for Integrated Care (IFIC)

Jodeme’s passion is convening opportunities for those in health and social care systems to work together around common goals to realize the potential for transformative improvement. As health systems pursue better integration, Jodeme believes that we need to work in new ways, with new power structures, to bring out the best in individuals, teams, communities and systems.

The Change Foundation serves as a catalyst to support large scale transformative change and ensures change opportunities are co-designed with patients/clients, their caregivers/carers and providers.

Jodeme brings over 20 years of experience in the Ontario health care and health policy sector and is an adjunct lecturer and co-instructor at the University of Toronto’s Institute for Health Policy, Management and Evaluation. Previously, Jodeme was the Chief Strategy Officer and  Lead, Health System Integration for Complex Populations and Primary Care, at Toronto Central Community Care Access Centre. In those roles, Jodeme worked locally and internationally with government, organizations and providers across the health system, clients and families.

She has also acted as principal and co-principal investigator on a number of integrated care research initiatives to inform policy and practice in Ontario.

Jodeme serves as an International Fellow of the NHS Horizons team, a Senior Associate for The International Foundation for Integrated Care, an Executive Coach and is a Co founder of IFIC Canada, the North American Centre for Integrated Care.

Professor Walter Wodchis
Institute of Health Policy,
Management and Evaluation,
University of Toronto ,
Co-Director IFIC Canada

Walter Wodchis, PhD, is Professor at the Institute of Health Policy, Management and Evaluation at the University of Toronto and Research Chair in Implementation and Evaluation Science at the Institute for Better Health, Trillium Health Partners. His main research interests are health economics and financing and health care policy evaluation.

Through his research programs which include more than 30 collaborating researchers and as many trainees, Dr. Wodchis has lead several studies examining complex needs of high cost patient groups, the implementation of integrated care programs to address those needs, and evaluations for a number of integrated care programs in Ontario.

Panelists:

Stacey Daub
VP Integration,
North York Toronto Health Partners

Inspired by the early pioneers of the independent living movement, Stacey has passionately championed the advancement of health care services and a health and social care system that sees fundamental respect for human dignity at its core. A mission-driven, values-based leader who knows it’s not what you say you do, but the everyday experience of the people you serve and lead that defines a leader’s success.

Working in health care for over 25 years, in a variety of leadership roles, Stacey is currently the Vice President, Strategy, Integration and Digital Health at North York General Hospitals, an innovative, community centred hospital located in north Toronto. Prior to this, Stacey was the President and CEO of Headwaters Health Care Centre, where she helped to co-design the Hills of Headwaters collaborative, a first-generation Ontario Health Team. Stacey also was the CEO of the Toronto Central Community Care Access Centre, recognized for its groundbreaking work in home and community care, including the 2014 Minister’s Medal Honouring Excellence in Health Quality and Safety for its Palliative Care Program and the 2014 inaugural Excellence in Diversity and Inclusion Award from the Canadian College of Healthcare Leaders. Stacey has been recognized as one of Canadas Top 100 Women by the WXN and received the Change Foundation’s 20 Faces of Change Award for her leadership in healthcare innovation.

A lifelong learner, Stacey has a Master’s degree in gerontology/health science from the University of Waterloo and MBA from the Richard Ivey School of Business. Learning for Stacey is the key to discovery, and she believes she has much to learn from the wisdom of others, particularly the clients and community she serves.

Stacey is currently a Board Member at the Change Foundation, the Health Sector Advisory, Rotman School of Management and an Association at the Creative Destructive Lab.

Rebecca Stoller
Primary Care Integration,
North York Toronto Health Partners

Dr. Rebecca Stoller is a family physician who has been practicing comprehensive family medicine for over 15 years.

As an Assistant Professor in the Department of Family and Community Medicine at the University of Toronto, she is involved in teaching medical students, residents as well as faculty. She held the role as lead for faculty development at North York General Hospital from 2015-2020.

More recently, she has served as primary care engagement lead and co-chair of the primary care working group for the North York Toronto Health Partners Ontario Health team.

Dave Pearson
Ontario Health Team Lead,
Hills of Headwater

Dave Pearson has worked broadly in the health and care sector his entire career. He has a proven understanding and ability to develop, build and execute complex system change and transformation. His approach is guided by a passion for working locally and creating a collaborative space that builds bridges between providers, patients and communities.

Bob Borden
Chair Community Wellness Council,
Hills of Headwater

I have been retired as an Elementary School Principal for over 20 years. After retirement from my professional career I have served as a trustee and Chair of the Upper Grand District School Board.

In December 2017, I was appointed “Community Board Member” to the Dufferin Area Family Health Team. Shortly after that I joined the Hills of Headwaters Collaborative Ontario Health Team as a “community voice”. With the creation of our “Community Wellness Council”, I was asked to chair this body of community members.

Joan and I moved to Orangeville in 1974, where we have raised our family, and remain to this date. I am a “Life Member” of the Optimist Club of Orangeville. I have been a member of Westminster United Church since 1974. I am currently in the choir and also serve as Chair of the Grants Team. I have served as Chair of the Board for 3 years and the recent capital campaign.

On a more personal note, I have been married to Joan for 51 years and we have 2 wonderful sons and six beautiful grandchildren. We enjoy travelling and singing; together and separately!

Anne Wojtak
Integration Lead,
East Toronto Health Partners

In spring 2018, after 20+ years in healthcare leadership roles, I launched my own consulting practice ‘Adaptive Strategy Partners’ (ASP). Through ASP, I have the opportunity to work with partners and colleagues on health system transformation activities, including strategy and policy for change. Our focus is on engaging people to create organizations and systems that thrive. Since 2019, I have been supporting the East Toronto Health Partners, one of the first Ontario Health Teams, as their Lead for Integrated Care. The East Toronto Health Partners include over 50 health and social services organizations, patients, and caregivers working together to better integrate care in our East Toronto community of over 300,000 residents.

After starting out my career in the rehab and complex continuing care hospital sector, I held progressively more senior leadership positions in the home and community care sector over 25 years. I was the Chief Performance Officer for the Toronto Central CCAC for 10 years. My expertise includes health system strategy, corporate performance and trending, health care policy, governance, quality and risk management, communications, contract management and research. Following the June 2017 merger of the Toronto Central LHIN with the Toronto Central Community Care Access Centre (CCAC), I accepted a short-term role as Executive Lead for Transformation to integrate these two organizations and help advance local health system transformation.

My volunteer experience includes being a Board member for several organizations. Most recently I served on the Performance Monitoring and Quality Committee of Michael Garron Hospital as well as on the Strategic Advisory Committee for the Doctoral Program in Public Health at the University of North Carolina at Chapel Hill.

I am a strong believer in life-long learning and am an adjunct faculty member of the University of Toronto in the Institute for Health Policy, Management, and Evaluation where I teach healthcare strategy. I have a Doctorate (DrPH) in Public Health Leadership from the University of North Carolina at Chapel Hill as well as a MHSc in Health Administration from the University of Toronto. My research has focused on the evidence for using public reporting of health care performance metrics to improve quality of care.

Tia Pham
Family Physician and East Toronto Family Practice Network,
East Toronto Health Partners

Dr. Thuy-Nga (Tia) Pham’s modus operandi is “think globally, but act locally”. She is a vocal advocate for more integrated care for patients who are too frail or ill to get to a doctor’s office, and to support the family members caring for them. She has led the way in integrating the principles of interprofessional team-based primary care, digital health innovations, and quality improvement into program design, development, and evaluation of programs that improve care for homebound patients – both while at home and as they transition back and forth between hospital, home, and community with advancing illness.

Leo Lewis
Director of Research and Development,
International Foundation for Integrated Care

Leo joined the International Foundation for Integrated Care Team in early 2013 as a Senior Fellow leading IFIC’s work in the EU funded SmartCare integrated care project. Since this time, Leo has expanded IFIC’s role in Europe through involvement in two other integrated care projects as well as the United4Health telehealth study. In addition, Leo is a member of the IFIC team collaborating with WHO Europe in the development of their Coordinated and Integrated Health Services Delivery: Developing the Framework for Action.

Leo is an experienced programme manager having working in academia, the NHS and Welsh Government leading eHealth, chronic conditions management service improvement and research projects and was responsible for the development and testing of NHS Wales’ predictive risk modelling (Prism) tool. Through the building of strong relationships with stakeholders, Leo works with others to bring her knowledge, skills and expertise together to co-design new transformational change approaches for delivering ICT-enabled integrated care solutions to meet the needs of different populations. Leo has a keen interest in rural health and wellbeing and also works part time for the Institute of Rural Health.

As well as gaining NHS management qualifications early on in her career and Prince 2 training, Leo studied an MSc in Health Informatics at Swansea University and most recently gained a Diploma in Leadership for Collaboration from University of Wales Institute in Cardiff.

Philliz Goh
Lived Experience Partner,
Registered Oncology Nurse

Philiz Goh is a registered oncology nurse pursing her Masters of Nursing in Health Systems Leadership and Administration at the University of Toronto, and cares for breast cancer patients at the Sunnybrook Odette Cancer Centre. She has been on medical leave for the past three years due to an accident that caused a brain injury which had her relearning how to walk, talk, read, etc. again. She is still in the healing process and continues with therapy. Her major issues at the moment are fatigue, light and sound sensitivity, which is why you may see her in a wheelchair or wearing sunglasses.

Philiz’s passion is to provide quality patient care and this conference is an avenue to do so. She also has experienced healthcare disconnects in our health system and this conference is a great way to advocate for patients and families to help improve communication and connections within our healthcare system.

Wednesday 06 May 19:00 PM (London, Dublin,Lisbon)

There is a growing imperative to place people and communities, and what matter to them, at the centre of health and care services. The World Health Organisation (WHO) emphasises the need to engage and empower people as partners in creating and maintaining their health and wellbeing. The Astana Declaration (2018) advocates for policies that embed integrated care in strong, community-oriented and community led primary care. This is particularly important for people with multiple health conditions and/ or care needs managed by different providers, often through many unconnected episodes of care. Continuity and collaborative care, through planning, monitoring and review are essential if we are to achieve what really matters to the person, their family and carers.  This requires the right information, advice and health literacy support to help people to understand their conditions and how to live well.  However, the realisation of these aspirations remains elusive. Professional culture and practice are notoriously slow to change, and it is highly probable that the citizen movement will grow to such an extent that the health and care system will be forced to be held accountable. The design of our health and care systems needs to be a process that is shared with citizens and patients. Power is shifting as never before – ‘New Power’ is addressing a vital issue for our times: how to make the voices and choices of all, not just a few, count for something.

In tackling COVID-19 we – citizens, patients, carers and professionals together – need to recognise that our actions will only be effective if people are engaged, informed, and supported to look after their own health and wellbeing, reducing demand on services, whilst at the same time ensuring they understand when they should seek help.

This webinar will enable our IFIC community to hear about the integrated care approaches implemented and considerations made to address people’s continued care and support needs beyond the public health issues and crisis management The webinar will include an opportunity to ask questions and share experiences and will highlight IFIC’s COVID-19 Knowledge Exchange Platform to facilitate the sharing of people’s experiences of responding to the situation.

Chair:

Prof Anne Hendry
Deputy Honorary Secretary, British Geriatrics Society,
Director, IFIC Scotland
@AnneIFICScot

Anne chaired the organising committee for ICIC15 in Edinburgh and in 2016 took up a new role as IFICs Senior Associate in Scotland. In 2017 she established an International Centre for Integrated Care, hosted by the University of the West of Scotland, as the home of IFICs collaborating centre in Scotland. Anne chairs an enthusiastic Advisory Board that brings together partners from policy, academia, health, social care, Third sector and independent sectors to oversee workstreams.
In her Senior Associate role, Anne supports a wide range of IFIC Academy activities, in particular strategic leadership, system coaching, and international knowledge exchange initiatives. These include support for IFIC summer school and conferences, and coordinating the Integrated Care Matters webinar series and special interest groups on Intermediate Care, Palliative Care, Polypharmacy, and Frailty. IFIC Scotland activities champion coproduction, empowerment and the use of lived experience and personal outcomes to transform the relational aspects of integrated care.
Anne is a geriatrician, stroke physician and clinical lead for Integrated Care with over 30 years’ experience of transforming health and social care in Scotland. She is a Fellow of the Royal College of Physicians (UK), honorary professor at the University of the West of Scotland and holds honorary appointments with the University of Glasgow and the University of Edinburgh’s Global Health Academy. As a graduate of the founding cohort of Delivering the Future, Scotland’s national strategic clinical leadership programme 2005- 2006, she has extensive experience coaching and mentoring leaders from all sectors.

Previous national clinical leadership roles span stroke, Long Term Conditions, Healthcare Quality, Joint Improvement Team, Reshaping Care for Older People, Active and Healthy Ageing, and Multimorbidity. Anne leads a Work Package in the European Joint Action on Frailty, participates in Advisory Boards for a number of European programmes, and provides technical advice for WHO initiatives on integrated care and transformation.

Panelists:

Audrey Birt
Leadership coach,
Writer and founding chair,
The ALLIANCE
@AudreyBirt  

FRSA, MSc, BSc, RGN, Dip HV, Dip Gestalt in Organisations, Cert in Coaching Practice and a Certificate in teaching Mindfulness for Life.

Audrey was a nurse and developed broad experience in improving health and social care. She has extensive senior executive experience including being the Director for Scotland of Breakthrough Breast Cancer and National Director for Diabetes UK Scotland. Audrey was Chair of the Health and Social Care Alliance and founding member and is now Associate Director of the Health and Social Care Academy. Her consultancy as well is focussed on transformation of care. She is a coach of third sector leaders and health and social care professionals as well as a regular blogger on health and disability issues informed by her own experience.

Dr Graham Kramer
General Practitioner & clinical lead,
House of Care Scotland and health literacy
@KramerGraham @HoCScot

After 23 years as a partner in Montrose on Scotland’s east coast, is now a freelance GP in Edinburgh. He has long held an interest in the primary care response to people living with long term conditions. As Scottish Government’s clinical lead for Self-Management and Health Literacy, he was a principal author of a 2014 report Making it Easy, a national action plan to address health literacy. It urges healthcare to be more enabling and remove unnecessary barriers to understanding. He has been a GP Trainer. He is executive officer for RCGP Scotland’s Patient Participation in Practice (P3) group and clinical lead for Scotland’s House of Care programme that promotes the ethos, skills and system change in General Practice to practise “care and support planning”. This is an approach based on personal outcomes and self-management support for people living with long term conditions.

Roseann Logan
Manager,
Links Worker Programme,
The ALLIANCE
@Rmakeslinks

Roseann joined the ALLIANCE in February 2014 as the Community Links Manager with the Links Worker Programme, a highly innovative and unique programme that aims to support people to live well through strengthening links between primary care and community resources.

Roseann has always had a passion for working with people and especially within the field of mental health and qualified as a mental health nurse in the early 90’s. Since then she has worked within different Third Sector organisations in a variety of management roles setting up new and innovative services within a challenging and changing Social Care environment.

Away from work Roseann loves spending time with her family and 2 dogs going for long walks in their local park.

Dr Larissa Verissimo
Health in Action Programme,
Sao Paulo
@lari_verissimo  

Dr Larissa Verissimo holdsa PhD and Master in Public Health at the University of Campinas in the area of ​​health policy, planning and management (2009-2016). Specialist in Geriatrics and Gerontology from University Positivo (2008). Bachelor Degree in Physical Therapy by University of Maringá. Larissa has experience in the designing, planning and developing projects focused on public health, health disparities and integrated care. She currently holds the position of institutional support  coordinator at Health in Action Program- Sao Paolo- Brazil, co-financed by the Inter-American Development Bank (IADB). Larissa was a researcher fellow at Johns Hopkins University at The Hopkins Health Disparities Solutions Center (2015). Actively participated at the binational agreement Brazil-United States JAPER- Joint Action Plan for Elimination of Racism and Promoting Equity (CDC / Ministry of Health / SEPPIR) (2015). Acted as a public consultant of the World Bank at a the Oncology Care Network Project in the State of Bahia (2014). Larissa was a researcher at Oncorede (2011) and the Potentially Healthy Cities Network (2009) in Brazil, with support from the Pan American Health Organization (PAHO).

Dr Donald Macaskill
CEO Scottish Care
@DrDMacaskill   

Donald worked for many years in the health and social care sectors across the United Kingdom specialising in learning disability and older people’s work. A particular professional focus has been issues related to bereavement, palliative care and individual rights.

For thirteen years he ran his own equality and human rights consultancy focusing on adult protection, risk and personalisation. From 2012-2015 he managed Scottish Care’s self-directed support project, People as Partners, then worked as Scottish Care’s Joint National Workforce Lead. From 1st April 2016 he became the CEO of Scottish Care, the representative body for care providers in the independent sector.

Dr Macaskill sits on a number of Governmental strategic and policy groups and has a particular interest in human rights-based approaches to care and support, personalisation, bereavement and palliative care.

Anne Mills
Chief Executive Hospice Isle of Man,
Director, Scholl Academic Centre,
Lead for IFICs Palliative and End of Life Care Special Interest Group

Anne Mills is CEO of Hospice Isle of Man, with support from IFIC Scotland and is the Special interest lead for Palliative and End of Life Care

Community resilience refers to the sustained ability of a community to respond to, withstand and recover from shocks and stressors. In Australia, and other countries, natural disasters such as drought, bushfires, floods, earthquakes and infectious disease outbreaks such as COVID-19 are likely to have a sustained and negative impact on the health and wellbeing of people over a prolonged period of time. This webinar will explore evidence, and personal experiences, in supporting community resilience – both as a means to strengthen communities to withstand public health crises before they occur, in times of emergency response, and in the aftermath.

This webinar will enable health and care decision-makers and managers to hear about the integrated care approaches implemented and considerations made to address people’s continued care and support needs beyond the public health issues and crisis management The webinar will include an opportunity to ask questions and share experiences and will highlight IFIC’s COVID-19 Knowledge Exchange Platform to facilitate the sharing of people’s experiences of responding to the situation.

Chair:

Nick Goodwin

Director,
Central Coast Research Institute and Chair,
IFIC Australia

In July 2019, Prof. Nick Goodwin, was appointed as the Director of the Central Coast Research Institute (CCRI) that will be based within the Health and Wellbeing Precinct on the Gosford Hospital campus. Developed in partnership between the University of Newcastle and Central Coast Local Health District (CCLHD), Nick’s position as Director of the CCRI will include a seconded role to CCLHD as the inaugural Director of Research.

As a social scientist, Nick has worked for the past 25 years in the field of health services research, management and policy in both the University and Third Sector. Between 2007 and 2013, Nick was Senior Fellow at The King’s Fund in London leading its programs on primary health care policy and management, integrated care and telehealth & telecare. Nick led the Independent Inquiry into the Quality of Care in English General Practice in 2009-2011.

In 2011, Nick co-founded the International Foundation for Integrated Care (IFIC), a not-for-profit foundation based in the Netherlands dedicated to improving the science, knowledge and adoption of integrate care in policy and practice across the World (www.integratedcarefoundation.org). Nick became its first CEO in 2013 and remains the Editor-in-Chief of its scientific periodical, the International Journal of Integrated Care (www.ijic.org). Nick continues to work as a senior associate with IFIC, including support to its collaborative centres in Australia and the Asia-Pacific region.

In January 2016, Nick received the Avedis Donabedian International Award for his contribution to Healthcare Excellence.

Panelists:

Ricardo Fábrega
Senior Adviser,
Integrated Health Services,
Pan American Health Organization (PAHO)

MD, Master of Public Management. Dr. Fabrega is currently the Regional Advisor of Health Services Delivery at the Pan American Health Organization (PAHO). He has extensive experience as public manager in the public health sector. Prior to PAHO, Dr. Fabrega held several leading positions in Chile, including Director of the National Public Health Institute, National Director of Primary Health Care Department, National Director of the Health Delivery Networks Department, National Director of Social Organizations Department, Deputy Director of the National Health Found (Fonasa), and Viceminister of Health. He was also academic at the Central University of Chile, where he served as Dean of the Health Sciences Faculty. Dr. Fabrega has been a professor of public health at the Pontifical Catholic University of Chile and the University Mayor, among others. He is a founding member of the Community of Best Practices in Primary Health Care in Chile.

His focus of work is in health networks, primary health care, people-centered health services, and universal access to health.

David Perkins
Director,
Centre for Rural and Remote Mental Health (CRRMH),
University of Newcastle and Director,
IFIC Australia

Professor David Perkins is the Director and Professor of Rural Health Research at the University of Newcastle’s Centre for Rural and Remote Mental Health, based in Orange, New South Wales. He has extensive research experience in Mental Health Services, Rural Suicide Prevention, Public Health, Rural Health and Primary Health Care. David’s career spans senior management and health service research roles in both the United Kingdom and Australia. David is a Director of the International Foundation for Integrated Care Australia and formally a Board Member of the International Foundation for Integrated Care. He is also an Editorial Board Member for the International Journal of Integrated care. David has researched questions of integrated care in Australia for 20 years, publishing many peer reviewed articles in the field.

Jason Cheah
Deputy Group CEO (Transformation),
National Healthcare Group,
CEO,  Woodlands Health Campus, Singapore

Dr Jason Cheah is presently Deputy Group Chief Executive Officer of Singapore’s National Healthcare Group, and also Chief Executive of the Woodlands Health Campus in Singapore. Dr Cheah is also concurrently a Senior Consultant with the Singapore Ministry of Health, dealing with national policy matters related to integrated care. Prior to his current roles, Dr Cheah founded and led the Agency for Integrated Care in Singapore for almost 10 years until end of 2018. Dr Cheah has a medical degree, trained in internal medicine, and is a public health specialist. He has been involved in a variety of health policy, planning and implementation programmes and projects over the past 25 years. He is also an editorial board member of the IJIC. Dr Cheah has been at the frontlines in the fight against the COVID-19 outbreak since it started in Singapore in late January. He set up the first community isolation facility (CIF), which has a potential capacity of 9000 beds for coronavirus positive patients who have mild symptoms and also for those patients discharged from the acute hospitals who are in the recovery phase.

Ghislaine Rouly
Patient Representative and President,
Association Les Ami(e)s du Patient at the CHUM and Notre-Dame and Patient partner,
Centre of Excellence on Partnership with Patients and the Public (CEPPP), Canada

Ghislaine Rouly has been a patient since birth, living with two orphan genetic diseases. She has always been in the health field and over the years has acquired a unique level of experiential knowledge. Since 2012, at the Faculty of Medicine of the Université de Montréal, she has been working with the team of the Direction collaboration partenariat patient (DCPP) where patient partnership has become her passion. She participates in mentoring, ethics courses, the three CSS courses on collaborative practices and also sits on the expert patient committee. In collaboration with Dr. Antoine Boivin, she is working on several research projects, including End-of-Life Care, Medical Aid to Die, the Montreal Heart Institute (MHI),«Compassionate Communities»and is co-responsible of “Caring Community” . For more than 45 years, Ghislaine has been involved in end-of-life support and sits on the Medical Aid in Dying’s governance committees and on the Interdisciplinary Support Group (ISG) at the CHUM and CIUSSS in the Centre-Sud and Nord-de-l’Île de Montréal. Her involvement earned her the Fondation du CHUM’s award in palliative care in 2009. She is also the president of the Association Les Ami(e)s du Patient at the CHUM and Notre-Dame. Since 2016, Ghislaine works as a patient partner with the Centre of Excellence on Partnership with Patients and the Public (CEPPP).

Antoine Boivin
Co-director of the Centre of Excellence on Partnership with Patients,
The Public Chairholder of the Canada Research Chair in Patient and Public Partnership

Dr Antoine Boivin, MD PhD is a family physician and the Canada Research Chair on Patient and Public Partnership. He co-founded with a patient, M. Vincent Dumez, the Center of Excellence for Partnership with Patients and the Public, one of the largest organization in Canada co-led with patients and professionals to support the science and practice of engaging with patients and citizens. His research program and clinical practice focuses on the integration of patients, citizens and community members in community-based primary healthcare. He led the first international randomized trial on public engagement in priority-setting and conducted a recent systematic review of evaluation tools for patient and public engagement. He is a member of the British Medical Journal editorial advisory board. A father of four children, travelling by bicycle during the Canadian winter and acting as voluntary camp counsellor during the summer, Antoine is a member of the folk music band « les Vieux Borlots ».

Vince Barry
CEO,
Pegasus Health,
Christchurch, New Zealand

Vince was appointed CEO of Pegasus Health in 2008. He chairs the General Practice New Zealand (GPNZ) CEO group and sits on the GPNZ Executive. In that time, he has overseen the growth of Pegasus from $16m pa to $40m pa. He chaired the establishment of the Canterbury Clinical Network’s successful response to the Minister’s Better, Sooner, More Convenient business case and is a director of the Canterbury Community Care Trust, which runs the very successful acute demand programme.

Vince comes from a mental health nursing background. He has held a range of management roles with Canterbury DHB, including general manager, mental health specialty services, general manager, aged care and rehabilitation services, as well as managing orthopaedic services. Vince was chair of the National Mental Health Managers Group for five years. He led Canterbury DHB’s elective services project.

This webinar will enable health and care decision-makers and managers to hear about the integrated care approaches implemented and considerations made to address people’s continued care and support needs beyond the public health issues and crisis management.

Panelists:

Jodeme Goldhar
Executive Lead, Strategy and Innovation,
The Change Foundation,
Co-Director, IFIC Canada and Treasurer, International Foundation for Integrated Care (IFIC)

Jodeme’s passion is convening opportunities for those in health and social care systems to work together around common goals to realize the potential for transformative improvement. As health systems pursue better integration, Jodeme believes that we need to work in new ways, with new power structures, to bring out the best in individuals, teams, communities and systems.

The Change Foundation serves as a catalyst to support large scale transformative change and ensures change opportunities are co-designed with patients/clients, their caregivers/carers and providers.

Jodeme brings over 20 years of experience in the Ontario health care and health policy sector and is an adjunct lecturer and co-instructor at the University of Toronto’s Institute for Health Policy, Management and Evaluation. Previously, Jodeme was the Chief Strategy Officer and  Lead, Health System Integration for Complex Populations and Primary Care, at Toronto Central Community Care Access Centre. In those roles, Jodeme worked locally and internationally with government, organizations and providers across the health system, clients and families.

She has also acted as principal and co-principal investigator on a number of integrated care research initiatives to inform policy and practice in Ontario.

Jodeme serves as an International Fellow of the NHS Horizons team, a Senior Associate for The International Foundation for Integrated Care, an Executive Coach and is a Co founder of IFIC Canada, the North American Centre for Integrated Care.

Professor Áine Carroll
Professor of Healthcare Integration and Improvement,
University College Dublin/National Rehabilitation Hospital,
Co-Director, IFIC Ireland and Board Member, International Foundation for Integrated Care (IFIC)

Áine is Professor of Healthcare Integration and Improvement at University College Dublin, Ireland and a Consultant in Rehabilitation Medicine at the National Rehabilitation Hospital in Dublin. She is a Director and Senior Associate of the International Foundation for Integrated Care (IFIC) and co-Director of IFIC Ireland. Prior to this, she was National Director of the Clinical Strategy and Programmes Division in the Health Services Executive. During her tenure, Professor Carroll established the Integrated Care Programmes for older persons, chronic disease, children’s health and patient flow to promote coordinated care and teamwork across services and specialties, ensuring that care is provided effectively and seamlessly to patients as they move through the system. Áine is acknowledged Internationally for her expertise in whole system change and implementation. An experienced Improvement advisor, she has provided advice, guidance and training on improvement and change to leaders of healthcare systems across the world. She is passionate about Person Centred Coordinated Care and Implementation Science.

Dr Albert Alonso
Senior Researcher at the Research and Innovation Directorate,
FCRB/Hospital Clinic Barcelona,
Former Chair, International Foundation for Integrated Care (IFIC)

Albert Alonso is a senior researcher at the Innovation Directorate, Hospital Clinic Barcelona. Albert holds a PhD in Medicine and a post graduate degree on Management and Organisation of Information Systems. He has been a main contributor to the development integrated care services at Hospital Clinic and the area served by the hospital. At present, he is involved in Project Integrate that benchmarks existing approaches to integrated care models in Europe. Albert is a former vice-chair and secretary of the International Foundation for Integrated Care (IFIC) and member and active participant in the action group B3 on Integrated Care (EIP-AHA).

Robert Johnstone
Patient Representative and Board Member,
International Foundation for Integrated Care (IFIC)

Chair: Access Matters, Midstream, Board Member: European Forum for Good Clinical Practice (EFGCP), Health Quality Improvement Partnership (HQIP), International Foundation for Integrated Care (IFIC). Having had Rheumatoid Arthritis for nearly 60 years from the age of three, I have a wealth of experience as a user of health services. Since 1990 I have voluntarily represented people with disabilities & chronic conditions locally, nationally & internationally “The people have the right & duty to participate individually & collectively in the planning & implementation of their healthcare” Alma Ata Declaration – Principle IV, 1978 World Health Organisation.

Dr Helmut Hildebrandt
Chairman of the Board of OptiMedis AG,
Former Treasurer, International Foundation for Integrated Care (IFIC)

Helmut Hildebrandt is Chairman of the Board of OptiMedis AG, located in Hamburg/Germany. He gathers more than 30 years of experience in the healthcare arena. He holds a pharmacy diploma from Philipps-University, Marburg, Germany, and has worked intensively with the World Health Organisation (Copenhagen) and in health sciences with the University of Hamburg. During his 20 years of being founder and chair of a quite successful consulting firm to the healthcare industry (Hildebrandt GesundheitsConsult GmbH) he worked for leading hospitals, sickness funds, health insurances, physician networks, pharmaceutical an biomedical companies, ministries and many others. To strengthen the international knowledge exchange he formed an international joint venture with a Californian based consultancy between 1994 and 1997.

In 1999 he used the opportunity to consult the health ministry to help introducing the possibility of managed care contracting into the German healthcare law. Since Jan 2010 Helmut Hildebrandt concentrates exclusively on the development and the management of integrated care (delivery) systems within his OptiMedis AG.

One of the leading systems in Germany was headed by Helmut Hildebrandt for thirteen years (Gesundes Kinzigtal GmbH). It manages and coordinates medical care in a pre-defined area for over 31.000 people insured by the public health insurance companies AOK and LKK Baden-Württemberg. He is also CEO of the Gesunder Werra-Meißner-Kreis GmbH in northern Hesse.

Besides Helmut Hildebrandt is co-chair of the “Heinrich Boell Foundation”, a policy thinktank being near to the Green Party in Germany. He is also board member of the German Managed Care Association (BMC) and the International Foundation for Integrated Care (until September 2019) He has published more than 80 papers on health and disease management, managed care, health care policy and integrated delivery systems.

Prof Anne Hendry
Deputy Honorary Secretary, British Geriatrics Society,
Director, IFIC Scotland

Anne chaired the organising committee for ICIC15 in Edinburgh and in 2016 took up a new role as IFICs Senior Associate in Scotland. In 2017 she established an International Centre for Integrated Care, hosted by the University of the West of Scotland, as the home of IFICs collaborating centre in Scotland. Anne chairs an enthusiastic Advisory Board that brings together partners from policy, academia, health, social care, Third sector and independent sectors to oversee workstreams.
In her Senior Associate role, Anne supports a wide range of IFIC Academy activities, in particular strategic leadership, system coaching, and international knowledge exchange initiatives. These include support for IFIC summer school and conferences, and coordinating the Integrated Care Matters webinar series and special interest groups on Intermediate Care, Palliative Care, Polypharmacy, and Frailty. IFIC Scotland activities champion coproduction, empowerment and the use of lived experience and personal outcomes to transform the relational aspects of integrated care.
Anne is a geriatrician, stroke physician and clinical lead for Integrated Care with over 30 years’ experience of transforming health and social care in Scotland. She is a Fellow of the Royal College of Physicians (UK), honorary professor at the University of the West of Scotland and holds honorary appointments with the University of Glasgow and the University of Edinburgh’s Global Health Academy. As a graduate of the founding cohort of Delivering the Future, Scotland’s national strategic clinical leadership programme 2005- 2006, she has extensive experience coaching and mentoring leaders from all sectors.

Previous national clinical leadership roles span stroke, Long Term Conditions, Healthcare Quality, Joint Improvement Team, Reshaping Care for Older People, Active and Healthy Ageing, and Multimorbidity. Anne leads a Work Package in the European Joint Action on Frailty, participates in Advisory Boards for a number of European programmes, and provides technical advice for WHO initiatives on integrated care and transformation.

Jason Yap
Associate Professor
Director, Public Health Translation
Saw Swee Hock School of Public Health
National University of Singapore
Board Member, International Foundation for Integrated Care (IFIC)

Dr Jason CH Yap is the Associate Professor at the Saw Swee Hock School of Public Health, National University of Singapore. Jason joins SSH SPH from the Agency for Integrated Care, Singapore’s national enabling agency for Integrated Care, where he served as Chief Knowledge Officer and Senior Public Health Physician and continues as Senior Visiting Consultant and Associate Program Director in the National Preventive Medicine Residency. Jason is a public health physician with extensive experience of working across operations, business and information systems in public and private healthcare. His previous roles include leading Singapore Medicine (the marketing of Singapore’s medical travel services) and as an IT director in the National Healthcare Group, Singapore. He serves on the teaching faculty of the Singapore Medical Association’s Centre for Medical Ethics & Professionalism and chairs a Domain-Specific Review Board in Population Health for the National Healthcare Group, Singapore. He is a member of the Board of Directors of the International Foundation for Integrated Care. He is a Fellow of the Academy of Medicine Singapore and the Honorary Secretary of the College of Public Health & Occupational Physicians, AMS. He also serves on advisory committees for the SGH Postgraduate Allied Health Institute and St Luke’s Hospital.

Dr Bert Vrijhoef,
CEO,
Panaxea

Dr Bert Vrijhoef is an internationally renowned expert in innovating care for people with chronic diseases and elders. The main themes in his work are: care coordination, eHealth, task shifting and teamwork, self-management support, and the advancement of applied health services and policy research. He leads multiple scientific studies at Tilburg University, Maastricht University Medical Center, Vrije Universiteit Brussel, National University Singapore, and National University Health System in Singapore. He has been/is a partner in various large-scale, international research partnerships, including DISMEVAL (2009-2011), Project INTEGATE (2013-2016), and Scirocco (2016-2019). His scientific work is translated in 200+ publications in (inter)national journals, book chapters and key-note lectures. Multiple individuals have been coached by Bert during their Bachelor, Master and/or PhD training at universities in different countries. Further, he frequently acts as a consultant for stakeholders from different healthcare systems. Bert is the Editor-in-Chief of the International Journal of Care Coordination and member of the editorial board of ICT & Health. He holds a Master’s degree in Health Policy and Management from Erasmus University (1996) and a PhD-Degree in Medical Sociology from Maastricht University (2002). Bert has received various awards for his work, including the Commonwealth Fund’s Harkness Fellowship in Health Care Policy and Practice (2008/09). He shared his opinions via Twitter and LinkedIn.

 

 

 

Facilitated by:

Leo Lewis 

Head of Research and Development