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ICIC18 – 18th International Conference on Integrated Care, Utrecht

19
Oct

Value for People and Populations: Investing in Integrated Care

The International Foundation of Integrated Care (IFIC) in partnership with RIVM and Vilans presented the 18th International conference on Integrated Care “Value for People and Populations: Investing in Integrated Care” in The NBC Congrescentrum, Utrecht, Netherlands 23 – 25 May 2018. The conference brought together researchers, clinicians and managers from around the world who are engaged in the design and delivery of integrated health and social care.

The conference was kindly hosted by Vilans and the National institute of public Health and the Environment (RIVM) and is supported by ZonMw.

At the conference, the Integrated Care Academy© awarded best paper and poster prizes to the most innovative, relevant and impactful presentations. All papers presented as oral presentations or posters at the conference will be published in the International Journal of Integrated Care (IJIC).

Presentations

Presentations from the conference are available to download here

Photographs

Photographs from the conference are available to download here

Illustrations

Illustrations by Lotte Heijkant, Bureau voor beeldzaken are available to download here

Live Streaming

Live Streaming videos are available to watch here

Themes

Value-Based Integrated Care

  • Enhancing the value of care to people
  • Restructuring care delivery across sectors
  • Improving system efficiency and health outcomes
  • Measuring & evaluating costs and outcomes
  • Utilising health care information technology

Population Health Management

  • Tackling inequalities and the social determinants of health
  • Improving population health outcomes
  • Accountable Care Organisations (ACOs)
  • Risk stratification & Big Data
  • Strategy development, partnerships & leadership

Engaging and Empowering People and Communities

  • Positive Health
  • Co-designing care delivery with the community
  • Health literacy and supported self-management
  • Community capacity building: the role of informal carers and volunteers
  • Patients as Owners of their Health Care Data

Funding Integrated Care

  • New models of funding and payments
  • Social investment in health
  • Outcomes-based commissioning
  • Measuring & evaluating costs and outcomes
  • Business models

Vulnerable Populations and Populations at Risk

  • Frail Elderly, Dementia and& End of Life Care
  • Children and Young People
  • Mental Health Care
  • People with Complex Co-morbidity
  • Drug and Alcohol Users
  • Refugee and Asylum Seekers
  • Remote and Rural Populations
  • Indigenous Communities, Ethnic and Racial Minorities

Primary Care in an Integrated System

  • Multidisciplinary Primary and Community Care Teams
  • Care co-ordination & care transitions
  • Intermediate care
  • Innovation in General Practice and Community Services
  • Integration between hospital, community and primary care services
  • The role of Pharmacy and Pharmacists

Keynote Speakers

Jodeme Goldhar
Executive Lead, Strategy and Innovation
The Change Foundation

Jodeme joined The Change Foundation in April 2017 as Executive Lead, Strategy and Innovation. In this role, she is responsible for facilitating our strategic focus, creating more international relationships and examining opportunities beyond our current priorities to inform policy and practice in Ontario. She brings over 20 years of experience in the Ontario health care and health policy sector and is an adjunct lecturer and co-instructor at the University of Toronto’s Institute for Health Policy, Management and Evaluation. Most recently Jodeme was the Chief Strategy Officer, Senior Director of Strategy and Planning and previously Lead, Health System Integration for Complex Populations and Primary Care at Toronto Central Community Care Access Centre. In those roles, Jodeme worked locally and internationally with government, organizations and providers across the health system, clients and families. She has also acted as principal and co-principal investigator on a number of research initiatives to inform policy and practice in Ontario. Jodeme has been a groundbreaker in driving integration based on lived experiences of clients and caregivers, which has informed new models of care, influenced policy and has been used to inform care delivery in other countries. Jodeme’s leadership at the Toronto Central CCAC was instrumental in achieving the following awards:

  • Minister’s Medal Honour Roll for Excellence in Health Quality and Safety for Integrated Care for Older Adults, 2013
  • Minister’s Medal for the Integrated Palliative Care program, 2014
  • Canadian Home Care Association’s National High Impact Practices award, 2014 and 2016
  • Patient Commando’s Ten Canadian Women Transforming Health Care award
  • Jodeme holds master’s degrees in both Social Work and Health Science in Health Policy, Management and Evaluation, and is a graduate of the Advanced Health Leadership Program from the Rotman School of Management and the Creating Shared Value Executive Program at Harvard Business School.

Eric Coleman 
Head Division of Health Care Policy & Research
University of Colorado Anschutz Medical Campus

Eric A. Coleman, MD, MPH, is Professor of Medicine and Head of the Division of Health Care Policy and Research at the University of Colorado Anschutz Medical Campus. Dr. Coleman is the Director of the Care Transitions Program, aimed at improving quality and safety during times of care “handoffs”. Please visit www.caretransitions.org Dr. Coleman serves as the Executive Director of the Practice Change Leaders–a national program to develop, support and expand the influence of organizational leaders who are committed to achieving transformative improvements in care for older adults. Please visit www.changeleaders.org Dr. Coleman was recognized with a 2012 MacArthur Fellowship for his work in bridging innovation and practice through enhancing the role of patients and family caregivers in improving the quality of their care transitions.

Tine Rostgaard
Research Professor,
VIVE – Danish Center for Applied Social Science

Tine Rostgaard is a Research Professor at VIVE – Danish center for applied social science. She specialises in national and international policy analysis and evaluation of welfare and social care for children and older people. Tine holds a Ph.D. in Social Policy Studies from the Southern Danish University, Odense, Denmark, following studies at LSE, England, 2004.

She is Head of ReAble – international research network on reablement in long-term care for older people; co-editor of Ageing and society book series at Frydenlund publishing house, member of National research center on public-private cooperation ‘COPS’, member of the international researcher network ‘Nordic Marketisation in Care’ (NorMaCare); member of the review panel for FORTE Swedish Research Council for Health, Working Life and Welfare; with Milan Polytechnic organizing the international ‘Transforming Care conference series’.

Bastiaan Bloem
Medical Director & Consultant Neurologist,
Radboud University Medical Centre, Nijmegen

He received his medical degree, with honours, at Leiden University Medical Centre in 1993 and obtained his PhD degree in 1994. He trained as a neurologist between 1994 and 2000, also at Leiden University Medical Centre. He received additional training as a movement disorders specialist during fellowships at The Parkinson’s Institute, Sunnyvale, California, and at the Institute of Neurology, Queen Square, London. In September 2008, he was appointed professor of neurology, with movement disorders as special area of interest.

Professor Bloem is on the editorial board for several national and international journals, and has published over 675 publications, including more than 500 peer-reviewed international papers. He is past president of the International Society for Gait and Postural Research. He recently became an Officer (secretary-elect) for the Movement Disorder Society. From 2009 until September 2017, he was part of the board of ZonMw (The Netherlands Organisation for Health Research and Development). In 2011, he was elected the National Healthcare Hero by the Dutch Ministry of Health and Citizen of the Year for the city of Nijmegen in 2012. He has just been appointed to serve on the Executive Scientific Advisory Board of The Michael J Fox Foundation for Parkinson’s Research.

In 2002, Professor Bloem founded and became medical director of the Parkinson Centre Nijmegen (ParC), which was recognised from 2005 onwards as a centre of excellence for Parkinson’s disease. Together with Dr Marten Munneke, he also developed ParkinsonNet, an innovative healthcare concept that now consists of 70 professional networks for Parkinson’s disease patients, covering all of The Netherlands (www.parkinsonnet.nl). Because of the evidence-based quality improvement and significant cost reduction, ParkinsonNet has received multiple awards, including the Best Pearl for Healthcare Innovation prize in 2011. In 2015, ParkinsonNet was awarded with the Value-Based Health Care Prize.

Professor Bloem has two main research interests: cerebral compensatory mechanisms, especially in the field of gait and balance; and healthcare innovation, aiming to develop and scientifically evaluate patient-centred collaborative care. He also values the publication of remarkable observations in single patients.

Machteld Huber 
Institute for Positive Health

Machteld Huber, MD PhD, former GP, became a researcher after her own experience as a patient. She formulated a new dynamic concept of health to replace the static WHO definition. In elaborating this concept she discovered the broad perception of health, as perceived by patients.

To honour the patients view and avoid confusion she named this perception ‘Positive Health’, which is visualized in six dimensions of a spider web. This approach meets broad recognition among professionals and patients.

In 2015 she initiated the Institute for Positive Health (iPH) to support the implementation of this concept in healthcare and public health. Machteld Huber was rewarded with the ZonMw Pearl in 2012 and elected as most influential person in public health in 2015.

Gregg Meyer
Chief Clinical Officer
Partners Healthcare System, Boston

Gregg S. Meyer, MD, MSc, is the Chief Clinical Officer of the Partners Healthcare System in Boston, Massachusetts, responsible for overall direction, operations, and management of system aspects of healthcare delivery throughout the Partners Healthcare delivery system.

Dr. Meyer is also a Professor of Medicine at the Massachusetts General Hospital and Harvard Medical School. Dr Meyer previously served as the Chief Clinical Officer and Executive Vice-President for Population Health at Dartmouth-Hitchcock Medical Center, and held leadership positions at the Massachusetts General Hospital and Massachusetts General Physicians Organization (MGPO), the Agency for Healthcare Research and Quality (AHRQ), and Uniformed Services University of the Health Sciences (USUHS) where he served as a Colonel in the United States Air Force.

He is a Phi Beta Kappa and summa cum laude graduate of Union College and magna cum laude graduate of Albany Medical College. He earned a Masters degree at Oxford University where he was a Rhodes Scholar. In addition, he holds a masters degree from the Department of Health Policy and Management from the Harvard School of Public Health and served as a fellow in the U. S. Senate Labor and Human Resources Committee’s health office.

Carole Ann Alloway
Caregiver and Co-founder
Family Caregivers Voice

Carole Ann Alloway is a retired Human Resources Manager, mother of four and grandmother of seven. Carole Ann became a full-time caregiver for her husband, Bill, who had ten operations in a 7-year period. During this period, Bill’s gastrointestinal issues progressively worsened, and he developed heart failure. She has witnessed first-hand the gaps in the health care and home care systems. Together with Sara Shearkhani, another caregiver, they have co-founded Family Caregivers Voice. Sara and Carole Ann receive invitations to speak at health conferences, hospitals, home care agencies, etc. to share their experiences, while raising awareness of the importance of making the caregiver an integral part of the health care team. Both Sara and Carole Ann work closely with The Change Foundation, Health Quality Ontario, the Ministry of Health and Long-Term Care, and various hospitals and Local Health Integration Networks. Carole Ann recently won a Heroes in the Home award from the Toronto Central LHIN. Carole Ann and Sara were recently successful in acquiring a $3M grant with Bridgepoint Hospital from The Change Foundation to improve the caregiver experience from hospital to home and beyond. Carole Ann is now working with The Change Foundation on a series of videos based on her Caregiver Wish List, in an effort to improve the caregiver experience in Ontario.

Family Caregivers Voice is a caregiver-led group dedicated to educating caregivers on their journey and educating the health care system on the importance of including caregivers in the conversation. They believe that by improving the life of the caregiver, the patient will achieve their best outcome. They work with healthcare professionals to engage caregivers in co-design of the system. Sara Shearkhani and Carole Ann Alloway are caregivers and co-founders of FCV, working with key organizations in Ontario (HQO, MOHLTC, The Change Foundation, local LHINs etc. ) to shed light on caregiver issues and have been featured in many articles and videos.

Organising Committee

Dr Nick Goodwin
CEO
International Foundation for Integrated Care (IFIC)

Nick was the co-Founder of IFIC in October 2011 and became its first Chief Executive Officer in March 2013. Nick is also the Editor-in-Chief of IFIC’s open-access and impact rated scientific periodical the International Journal of Integrated Care. Nick holds a range of research, educational and consultation roles worldwide. These international commitments include several European R&D projects such as the EU FP7 Project INTEGRATE, the Horizon 2020 project SUSTAIN and the ICT-PSP projects SMARTCARE, BEYOND SILOS, and CAREWELL. Nick is an active member of the European Innovation Partnership on Active and Healthy Ageing B3 Action Group on Integrated Care. Nick has also been working with the World Health Organisation to support the development of its Global Strategy on People-Centred Integrated Health Services and is on the Expert Advisory Team to WHO Regional Office for Europe’s Framework for Action Towards Coordinated/Integrated Health Services Delivery (CIHSD) leading work related to change management and adoption of integrated care in policy and practice. Over the past year, Nick has also worked as an international consultant to the Agency for Integrated Care, Singapore; the Pan American Health Organisation, Washington; the WHO’s Western Pacific Regional Office; and to NHS England’s Better Care Fund Support Programme. In previous roles, Nick worked as a Senior Fellow at the King’s Fund (2007-2013) leading key work on integrated health and social care as well as a two-year Inquiry into the quality of care in English general practice. Nick has also worked as a Senior Lecturer at the London School of Hygiene and Tropical Medicine (2003-2007) where he directed MSc and DrPH courses and worked as a lead academic for the National Institute for Health Research commissioning key studies into the service delivery and organisation of health care. In January 2016, Nick received the Avedis Donabedian International Award for his contribution to Healthcare Excellence and Integrated Health and Social Care.

Dr Jeroen Struijs
Senior Researcher
National Institute of Public Health and the Environment (RIVM)

Jeroen Struijs, Ph.D., M.Sc., a 2013-14 Dutch Harkness Fellow in Health Care Policy and Practice, is a senior researcher at the Department of Quality of Care and Health Economics, Centre of Prevention, Nutrition and Health Services, National Institute of Public Health and the Environment, where he has been conducting research since 2000. Prior to his work in health policy, Struijs was a practicing physiotherapist. Struijs’ research covers a broad range of topics surrounding payment reform and innovations in the organization of health care systems, particularly in primary care. His recent work has looked at the effects of bundled payments – newly introduced into the Dutch health care system – on the health care delivery process, quality of care, and health care expenditures. Jeroen has published peer-reviewed articles in journals such as Health Affairs, Health Policy, and New England Journal of Medicine. He is member of the editorial board of the International Journal of Integrated Care, and board member of the International Foundation for Integrated Care. Struijs holds a Ph.D. degree in health services research from University of Amsterdam, and two master’s degrees – one in health sciences from Maastricht University, and one in health services research from Erasmus University Rotterdam.

Professor Henk Nies
Member of the Executive Board,
Vilans, Utrecht

Professor of Organisation and Policy in Long-term Care, Vrije University, Amsterdam Dr. Henk Nies is member of the Executive Board of Vilans, the Netherlands Centre of Expertise for Long-Term Care. Moreover, he is professor of Organisation and Policy Development in Long-term Care at the Zonnehuis Special Chair at the VU University of Amsterdam. Furthermore, he is member of the Quality Council at the National Health Care Institute of the Netherlands. Throughout his career he has worked at the edge of policy, practice and research. He was involved in various national and international projects on long-term care and integrated care. He has worked on many national innovation and improvement programmes in long-term care, in various cases as a project-leader. His field of interest is inter-organisational collaboration and innovation, as well as quality management. In his international work, he was scientific director of CARMEN – the Care and Management of Services for Older People in Europe Network, a project supported by the European Commission (FP5). Moreover, he was a member of the scientific management team of the INTERLINKS-project, a project on health systems and long-term care for older people in Europe. Henk was also one of the founders of Eurocarers, the European association working for carers.

Professor Guus Schrijvers
Health Policy and Economics Expert

Guus Schrijvers (1949) studied cum laude in 1973 at the Faculty of Economic Sciences. In 1980 he graduated in Maastricht with a thesis in the Regionalization and Funding of the English, Swedish and Dutch healthcare.From 1987 – 2012 he held the Public Health Chair at the Julius Center for Health Sciences and Primary Medicine at the University Medical Center Utrecht, with the task of Structure and Functioning of the Health Care. He published numerous books and articles on care innovation. His scientific attention has been devoted to integrated care, transmural care, regional vision, managed care, emergency care, juvenile health care, integrated mental health and disease management. As a teacher, he acquired extensive experience in providing postgraduate education and advising organizations in the field of cooperation between institutions, strategic policy, financial management and quality policy. Together with twenty employees, he evaluated about thirty smaller and larger care innovations. He has also written for many international publications. Together with foreign partners, he compares care innovations and integrated care in the Netherlands, England, Denmark, Canada and Germany. His weekly newsletters are reported to thousands of colleagues with current and international news. Guus was Co-Founder of the International Foundation for Integrated Care and Chairperson until 2017.

Dr Viktoria Stein
Director of Education and Training
International Foundation for Integrated Care (IFIC)

Dr Viktoria Stein, Senior Fellow in Integrated Care and Director of Educationand Training, International Foundation for Integrated Care (IFIC)Dr. Viktoria Stein joined the International Foundation for Integrated Care in September 2015 as Senior Fellow in Integrated Care and Head of the Integrated Care Academy©. As such, she is responsible for the development of IFIC’s Education and Training programme, which provides a range of courses and tools to support knowledge transfer, skills development and technical know-how. Among the portfolio is the International Summer School on Integrated Care, webinar series and content provision for Master’s programmes around the world. The courses are relevant for students, researches and professionals alike and are adapted to the needs of partners, such as universities or local health boards, on demand. Viktoria holds a PhD in health economics and in her work focuses on health systems and their organization, specifically how to design contextualized integrated models of care and how to manage the change process towards such models. She previously worked with the WHO Regional Office for Europe coordinating the development of the Framework for Action on Coordinated/Integrated Health Services Delivery, and supporting WHO Member States in reforming their health systems to better address the challenges of providing services for ageing populations and people with multi-morbidities. Prior to joining WHO, she was a research assistant at the Medical University of Vienna, working on the development of Austrian national priorities regarding integrated care and a national integrated care programme for dementia patients and their caregivers, among other things. In 2009, she was the Scientific Programme Coordinator and Organiser of the 9th International Conference on Integrated Care in Vienna. Throughout her career, Viktoria had a strong interest and focus on education and training, teaching students and professionals around the world, as well as developing her own course programmes.Viktoria was a founding member of the Board of IFIC and is on the editorial board of the International Journal of Integrated Care. Moreover, she is the founding president of the Young Researchers in Health Network (YRIHN), which will be further developed under the auspices of IFIC.  

Fiona Lyne
Director of Communications
International Foundation for Integrated Care (IFIC)

In 2014, Fiona joined the International Foundation for Integrated Care as Director of Communications. Fiona is responsible for developing the overall brand, marketing and communication strategy for the Foundation including membership development. She leads on various projects including Project INTEGRATE, the Annual International Integrated Care Conference Series and the World Congresses. Fiona has worked in public policy communications since 2003. She began her career as a community stakeholder engagement manager at Fingal County Council in North Dublin supporting the local Community and Voluntary Forum to have an impact on local decision-making bodies. She went on to hold various project co-ordination and communication roles in both the public and private sector including periods with NHS North West London and the Royal Society of Arts. In 2010 she joined the King’s Fund, an internationally renowned healthcare policy think tank, as Head of Events and in subsequent years was responsible for moving the Fund into a leading position in the healthcare conference market. Fiona has a BA in Politics and Economics from the University of Limerick, an MA in Community Development and Stakeholder Engagement from the National University of Ireland, Galway and a Diploma in Management from the Dublin Business School.

Mirella Minkman
Vice-Chair and Secretary
International Foundation for Integrated Care (IFIC)

Mirella is the Director Innovation & Research, Vilans, National Center of Expertise in long term care, The Netherlands Distinguished Professor, Innovation of the organisation and governance of long term integrated care, University of Tilburg/TIAS, the Netherlands Since 2016 Mirella holds a chair at TIAS/Tilburg University on the innovation of the organization and governance of integrated long term care. Her research focusses on new forms of organization and governance regarding the leadership, accountability and ways to purchase integrated person centered care, and what values lies beneath them. The focus is on both the organization of integrated care on the client level as on the collaboration in chains and networks. Mirella has been with Vilans since 2007, where she was the director of the Quality and Innovation in Elderly care department, the coordinator of the National Care for Better Program and involved in the coordination of the National Dementia Program. Since 2013 she is the director of the Research and Innovation department of Vilans, which executes a large number of innovative and practice oriented (international) research on topics like person centered care, integrated care, organisation and governance of care and innovation in care for instance by using e-health. She specialised in integrated care and completed a PhD on integrated care which won the EHMA Karolinski Research Award 2012. Her research resulted in the Development Model for Integrated Care which is being used in a large number of practices, care standards and projects in the Netherlands and abroad for improving integrated care. Further research of her focuses on the governance of integrated care and what this means for new roles, relations and leadership.

Dr Áine Carroll
National Director for Clinical Strategy and Programmes,
Health Service Executive (HSE)

Dr Áine Carroll is Ireland Health Service Executive’s National Director for Clinical Strategy and Programmes since November 2012, a division encompassing the National Clinical Programmes, Integrated Care Programmes and The Office of the Nursing & Midwifery Services (ONMSD). The National Clinical Programmes were established to improve and standardise patient care throughout the health services by bringing together clinical disciplines to develop and share innovative healthcare solutions in individual specialty delivery. Dr Carroll is currently building on the successes of the Clinical Programmes through the development of Integrated Care Programmes for older persons, chronic disease, children and patient flow, to promote coordinated care and team work across services and specialties, ensuring that care is provided effectively and seamlessly to patients as they move through the system. Prior to her appointment as National Director, Dr. Carroll was the Clinical Lead of the Rehabilitation Medicine Programme. She is a Consultant in Rehabilitation Medicine, Associate Clinical Professor at University College Dublin School of Medicine, past Chair of the Medical Board of the National Rehabilitation Hospital and past President of the Irish Association of Rehabilitation Medicine. Her works on a wide variety of topics are widely published, with presentations at national and international conferences

Dr. Albert Alonso
Chairman
International Foundation for Integrated Care (IFIC)

Albert Alonso is a senior researcher at the Innovation Directorate, Hospital Clinic Barcelona. Albert holds a PhD in Medicine and a post graduate degree on Management and Organisation of Information Systems. He has been a main contributor to the development integrated care services at Hospital Clinic and the area served by the hospital. At present, he is involved in Project Integrate that benchmarks existing approaches to integrated care models in Europe. Albert is vice-chair and secretary of the International Foundation for Integrated Care (IFIC) and member and active participant in the action group B3 on Integrated Care (EIP-AHA).

Helmut Hildebrandt
Treasurer
International Foundation for Integrated Care (IFIC)

Helmut Hildebrandt is CEO of OptiMedis AG, a german management and investment company that co-operates with doctors, hospitals, health insurance funds and pharmaceutical and medical industry to provide entire regions with integrated (full-service) health care solutions. It analyzes health care data and performs independent, data-based real-life care research and makes the results available for the integrated provision of health care services. He is also CEO of Gesundes Kinzigtal GmbH, a management company for integrated health care in Haslach / Germany. It manages and coordinates medical care in a pre-defined area for over 31.000 people insured by the public health insurance companies AOK and LKK Baden-Württemberg. Besides Helmut Hildebrandt is co-chair of the “Heinrich Boell Foundation”, a policy thinktank being near to the Green Party in Germany. He is also board member of the German Managed Care Association (BMC) and the International Foundation for Integrated Care. Helmut Hildebrandt gathers more than 30 years of experience in the health care arena. He holds a pharma-cy diploma from Philipps-University, Marburg / Germany, and has worked intensively with the World Health Organisation (Copenhagen) and in health sciences with the University of Hamburg. He also was responsible for a study in health care systems for the Stanford University and an Evaluation of medical laboratories in Germany for an Australian investor besides around 200 other consulting engagements for ministries, profes-sional associations, hospital systems and physician networks. Helmut Hildebrandt consulted the German ministry of health in the 2000 health care reform regarding the integration and coordination of health care. He has published more than 200 papers on health and disease management, managed care, health care policy and integrated delivery systems.

Scientific Committee

Dr Viktoria Stein
Director of Education and Training
International Foundation for Integrated Care (IFIC)

Dr Viktoria Stein, Senior Fellow in Integrated Care and Director of Education and Training, International Foundation for Integrated Care (IFIC)Dr. Viktoria Stein joined the International Foundation for Integrated Care in September 2015 as Senior Fellow in Integrated Care and Head of the Integrated Care Academy©.

As such, she is responsible for the development of IFIC’s Education and Training programme, which provides a range of courses and tools to support knowledge transfer, skills development and technical know-how. Among the portfolio is the International Summer School on Integrated Care, webinar series and content provision for Master’s programmes around the world.

The courses are relevant for students, researches and professionals alike and are adapted to the needs of partners, such as universities or local health boards, on demand. Viktoria holds a PhD in health economics and in her work focuses on health systems and their organization, specifically how to design contextualized integrated models of care and how to manage the change process towards such models. She previously worked with the WHO Regional Office for Europe coordinating the development of the Framework for Action on Coordinated/Integrated Health Services Delivery, and supporting WHO Member States in reforming their health systems to better address the challenges of providing services for ageing populations and people with multi-morbidities. Prior to joining WHO, she was a research assistant at the Medical University of Vienna, working on the development of Austrian national priorities regarding integrated care and a national integrated care programme for dementia patients and their caregivers, among other things. In 2009, she was the Scientific Programme Coordinator and Organiser of the 9th International Conference on Integrated Care in Vienna.

Throughout her career, Viktoria had a strong interest and focus on education and training, teaching students and professionals around the world, as well as developing her own course programmes.Viktoria was a founding member of the Board of IFIC and is on the editorial board of the International Journal of Integrated Care. Moreover, she is the founding president of the Young Researchers in Health Network (YRIHN), which will be further developed under the auspices of IFIC.

Professor Henk Nies
Member of the Executive Board, Vilans,
Utrecht Professor of Organisation and Policy in Long-term Care,
Vrije University, Amsterdam

Dr. Henk Nies is member of the Executive Board of Vilans, the Netherlands Centre of Expertise for Long-Term Care. Moreover, he is professor of Organisation and Policy Development in Long-term Care at the Zonnehuis Special Chair at the VU University of Amsterdam. Furthermore, he is member of the Quality Council at the National Health Care Institute of the Netherlands.

Throughout his career he has worked at the edge of policy, practice and research. He was involved in various national and international projects on long-term care and integrated care. He has worked on many national innovation and improvement programmes in long-term care, in various cases as a project-leader.

His field of interest is inter-organisational collaboration and innovation, as well as quality management. In his international work, he was scientific director of CARMEN – the Care and Management of Services for Older People in Europe Network, a project supported by the European Commission (FP5). Moreover, he was a member of the scientific management team of the INTERLINKS-project, a project on health systems and long-term care for older people in Europe. Henk was also one of the founders of Eurocarers, the European association working for carers.

Dr Jeroen Struijs
Senior Researcher
National Institute of Public Health and the Environment (RIVM)

Jeroen Struijs, Ph.D., M.Sc., a 2013-14 Dutch Harkness Fellow in Health Care Policy and Practice, is a senior researcher at the Department of Quality of Care and Health Economics, Centre of Prevention, Nutrition and Health Services, National Institute of Public Health and the Environment, where he has been conducting research since 2000.

Prior to his work in health policy, Struijs was a practicing physiotherapist. Struijs’ research covers a broad range of topics surrounding payment reform and innovations in the organization of health care systems, particularly in primary care. His recent work has looked at the effects of bundled payments – newly introduced into the Dutch health care system – on the health care delivery process, quality of care, and health care expenditures.

Jeroen has published peer-reviewed articles in journals such as Health Affairs, Health Policy, and New England Journal of Medicine. He is member of the editorial board of the International Journal of Integrated Care, and board member of the International Foundation for Integrated Care. Struijs holds a Ph.D. degree in health services research from University of Amsterdam, and two master’s degrees – one in health sciences from Maastricht University, and one in health services research from Erasmus University Rotterdam.

Jodeme Goldhar
Executive Lead, Strategy and Innovation
The Change Foundation

Jodeme joined The Change Foundation in April 2017 as Executive Lead, Strategy and Innovation. In this role, she is responsible for facilitating our strategic focus, creating more international relationships and examining opportunities beyond our current priorities to inform policy and practice in Ontario.

She brings over 20 years of experience in the Ontario health care and health policy sector and is an adjunct lecturer and co-instructor at the University of Toronto’s Institute for Health Policy, Management and Evaluation. Most recently Jodeme was the Chief Strategy Officer, Senior Director of Strategy and Planning and previously Lead, Health System Integration for Complex Populations and Primary Care at Toronto Central Community Care Access Centre.

In those roles, Jodeme worked locally and internationally with government, organizations and providers across the health system, clients and families. She has also acted as principal and co-principal investigator on a number of research initiatives to inform policy and practice in Ontario. Jodeme has been a groundbreaker in driving integration based on lived experiences of clients and caregivers, which has informed new models of care, influenced policy and has been used to inform care delivery in other countries. Jodeme’s leadership at the Toronto Central CCAC was instrumental in achieving the following awards:

  • Minister’s Medal Honour Roll for Excellence in Health Quality and Safety for Integrated Care for Older Adults, 2013
  • Minister’s Medal for the Integrated Palliative Care program, 2014
  • Canadian Home Care Association’s National High Impact Practices award, 2014 and 2016
  • Patient Commando’s Ten Canadian Women Transforming Health Care award
  • Jodeme holds master’s degrees in both Social Work and Health Science in Health Policy, Management and Evaluation, and is a graduate of the Advanced Health Leadership Program from the Rotman School of Management and the Creating Shared Value Executive Program at Harvard Business School.

Dr Nick Goodwin
CEO
International Foundation for Integrated Care (IFIC)

Nick was the co-Founder of IFIC in October 2011 and became its first Chief Executive Officer in March 2013. Nick is also the Editor-in-Chief of IFIC’s open-access and impact rated scientific periodical the International Journal of Integrated Care.

Nick holds a range of research, educational and consultation roles worldwide. These international commitments include several European R&D projects such as the EU FP7 Project INTEGRATE, the Horizon 2020 project SUSTAIN and the ICT-PSP projects SMARTCARE, BEYOND SILOS, and CAREWELL. Nick is an active member of the European Innovation Partnership on Active and Healthy Ageing B3 Action Group on Integrated Care. Nick has also been working with the World Health Organisation to support the development of its Global Strategy on People-Centred Integrated Health Services and is on the Expert Advisory Team to WHO Regional Office for Europe’s Framework for Action Towards Coordinated/Integrated Health Services Delivery (CIHSD) leading work related to change management and adoption of integrated care in policy and practice. Over the past year, Nick has also worked as an international consultant to the Agency for Integrated Care, Singapore; the Pan American Health Organisation, Washington; the WHO’s Western Pacific Regional Office; and to NHS England’s Better Care Fund Support Programme.

In previous roles, Nick worked as a Senior Fellow at the King’s Fund (2007-2013) leading key work on integrated health and social care as well as a two-year Inquiry into the quality of care in English general practice. Nick has also worked as a Senior Lecturer at the London School of Hygiene and Tropical Medicine (2003-2007) where he directed MSc and DrPH courses and worked as a lead academic for the National Institute for Health Research commissioning key studies into the service delivery and organisation of health care. In January 2016, Nick received the Avedis Donabedian International Award for his contribution to Healthcare Excellence and Integrated Health and Social Care.

Prof Guus Schrijvers
Health Policy and Economics Expert

Guus Schrijvers (1949) studied cum laude in 1973 at the Faculty of Economic Sciences. In 1980 he graduated in Maastricht with a thesis in the Regionalization and Funding of the English, Swedish and Dutch healthcare. From 1987 – 2012 he held the Public Health Chair at the Julius Center for Health Sciences and Primary Medicine at the University Medical Center Utrecht, with the task of Structure and Functioning of the Health Care.

He published numerous books and articles on care innovation. His scientific attention has been devoted to integrated care, transmural care, regional vision, managed care, emergency care, juvenile health care, integrated mental health and disease management. As a teacher, he acquired extensive experience in providing postgraduate education and advising organizations in the field of cooperation between institutions, strategic policy, financial management and quality policy. Together with twenty employees, he evaluated about thirty smaller and larger care innovations.

He has also written for many international publications. Together with foreign partners, he compares care innovations and integrated care in the Netherlands, England, Denmark, Canada and Germany. His weekly newsletters are reported to thousands of colleagues with current and international news. Guus was Co-Founder of the International Foundation for Integrated Care and Chairperson until 2017.

Fiona Lyne
Director of Communications
International Foundation for Integrated Care (IFIC)

In 2014, Fiona joined the International Foundation for Integrated Care as Director of Communications. Fiona is responsible for developing the overall brand, marketing and communication strategy for the Foundation including membership development. She leads on various projects including Project INTEGRATE, the Annual International Integrated Care Conference Series and the World Congresses. Fiona has worked in public policy communications since 2003.

She began her career as a community stakeholder engagement manager at Fingal County Council in North Dublin supporting the local Community and Voluntary Forum to have an impact on local decision-making bodies. She went on to hold various project co-ordination and communication roles in both the public and private sector including periods with NHS North West London and the Royal Society of Arts.

In 2010 she joined the King’s Fund, an internationally renowned healthcare policy think tank, as Head of Events and in subsequent years was responsible for moving the Fund into a leading position in the healthcare conference market. Fiona has a BA in Politics and Economics from the University of Limerick, an MA in Community Development and Stakeholder Engagement from the National University of Ireland, Galway and a Diploma in Management from the Dublin Business School.

 

Mirella Minkman
Vice-Chair and Secretary
International Foundation for Integrated Care (IFIC)

Mirella is the Director Innovation & Research, Vilans, National Center of Expertise in long term care, The Netherlands Distinguished Professor, Innovation of the organisation and governance of long term integrated care, University of Tilburg/TIAS, the Netherlands Since 2016 Mirella holds a chair at TIAS/Tilburg University on the innovation of the organization and governance of integrated long term care. Her research focusses on new forms of organization and governance regarding the leadership, accountability and ways to purchase integrated person centered care, and what values lies beneath them. The focus is on both the organization of integrated care on the client level as on the collaboration in chains and networks.

Mirella has been with Vilans since 2007, where she was the director of the Quality and Innovation in Elderly care department, the coordinator of the National Care for Better Program and involved in the coordination of the National Dementia Program. Since 2013 she is the director of the Research and Innovation department of Vilans, which executes a large number of innovative and practice oriented (international) research on topics like person centered care, integrated care, organisation and governance of care and innovation in care for instance by using e-health.

She specialised in integrated care and completed a PhD on integrated care which won the EHMA Karolinski Research Award 2012. Her research resulted in the Development Model for Integrated Care which is being used in a large number of practices, care standards and projects in the Netherlands and abroad for improving integrated care. Further research of her focuses on the governance of integrated care and what this means for new roles, relations and leadership.

 

Dr. Albert Alonso
Chairman
International Foundation for Integrated Care (IFIC)

Albert Alonso is a senior researcher at the Innovation Directorate, Hospital Clinic Barcelona. Albert holds a PhD in Medicine and a post graduate degree on Management and Organisation of Information Systems.

He has been a main contributor to the development integrated care services at Hospital Clinic and the area served by the hospital. At present, he is involved in Project Integrate that benchmarks existing approaches to integrated care models in Europe.

Albert is vice-chair and secretary of the International Foundation for Integrated Care (IFIC) and member and active participant in the action group B3 on Integrated Care (EIP-AHA).

Dr. Anne Hendry
Clinical Lead for Integrated Care Senior Associate,
International Foundation for Integrated Care (IFIC)

Honorary Professor Anne Hendry, University of the West of Scotland Clinical Lead for Integrated Care, Scottish Government Senior Associate, International Foundation for Integrated Care (IFIC) Honorary Clinical Associate Professor, University of Glasgow Senior Advisor, Global Health Academy, University of Edinburgh Anne is a geriatrician, stroke physician and Clinical Lead for Integrated Care in Scotland where she led two at scale Transformation programmes on Long Term Conditions and Reshaping Care for Older People. As one of 3 national Clinical Leads for Quality she helped develop the 2020-Vision for Quality , an integrated approach to clinical and care governance, and a framework for quality assurance in Managed Clinical Networks. In all of these roles she has promoted person centred anticipatory care, co-production, self management, and assets based community capacity building approaches.

As an Ambassador for the ALLIANCE Academy , Anne helped ensure the voice of people with lived experience informed policy, practice and action plans such as Many Conditions One Life and Active and Healthy Ageing. She is an advisor to the EU funded project INNOVCARE which is developing a holistic personalised care pathway for families affected by rare diseases. Anne was on the advisory board for the European Joint Action on Chronic Disease and leads a work package in ADVANTAGE: the Joint Action on Frailty involving 22 European Member States.

As a Senior Associate with IFIC, Anne has spoken on integrated care at many international conferences and seminars. She recently formalised the IFIC Scotland collaboration within a new International Centre for Integrated Care (IC4IC) hosted by the University of the West of Scotland. Developments include a new Masters in Leading People Centred Integrated Care. Anne is working with WHO Geneva to develop a practice brief on continuity and coordination of care and is on the Technical Advisory Committee for the IntegratedCare4People Platform. She has supported WHOs Regional Office for Europe in their work to create a network to support health systems transformation and contributed to a mission to Greece in 2016. Anne has provided advisory support for Health Ministries in Australia, New Zealand, Estonia and Brazil (Sao Paulo and Salvador regions) working with colleagues from IFIC, the InterAmerican Development Bank, and the World Bank. Contact: anne.hendry@lanarkshire.scot.nhs.uk Link to one of her presentations: https://vimeo.com/157928397

Prof. Dirk Ruwaard
Chair
Department of Health Services Research,
Care and Public Health Research Institute (CAPHRI)
Maastricht University, the Netherlands

Prof. Dirk Ruwaard is chair of the Department of Health Services Research of the Care and Public Health Research Institute (CAPHRI) at the Faculty of Health, Medicine and Life Sciences, Maastricht University, the Netherlands. Prior to his assignment at Maastricht University, he was director of the Public Health Department of the Ministry of Health, Welfare and Sport in the Netherlands (2006-2010) as well as deputy-director general Public Health at this Ministry.

In this capacity he was responsible for a number of policy issues in the field of health promotion, disease prevention, infectious diseases policy, disaster management and policy on medical ethics. Before that he represented the ministry in the US and Canada in the broad field of public health, health care and welfare (2003-2006). Most time of his career (1989-2003) he worked in several positions at the National Institute for Public Health and the Environment (RIVM) and was responsible for research on prevention, health and health care. He then also founded the Centre for Public Health Forecasting (VTV) making knowledge accessible to policymakers. He is a physician who obtained his medical degree cum laude in 1986.

Since 1993 he has been registered as ‘arts voor Maatschappij en Gezondheid’. His fields of interest are epidemiology, public health, chronic care, integrated care and health policy He wrote a dissertation with the title ‘Diabetes mellitus: from epidemiology to health policy’. He is (co-) author of numerous publications and chair or member of several committees in the field of prevention, public health and health care.

Dr. Isabelle Fabbricotti
Associate Professor of Integrated Care
Erasmus School of Health Policy & Management

Dr. Isabelle Fabbricotti is associate professor Integrated Care at the Erasmus School of Health Policy & Management. At this moment she is also interim chair of the department Health Services Management and Organization.

Her main field of expertise is integrated care and new care arrangements such as integrated delivery systems, care-chains and franchising. Fabbricotti has extensive experience with the evaluation of large-scale, complex, and multidisciplinary interventions. She is and has been involved in experimental and intervention-focused studies in the field of care for the (frail) elderly, dementia, stroke, COPD and hip fractures.

She is currently working on projects for integrated care for frail elderly and elderly with dementia, the use of robotics in elderly and medical leadership.

 

Dr Ana Maria Miquel Gomez
General Practitioner,
Madrid Health Service

Professor and Researcher Innovation and Health Management Area of the Rey Juan Carlos University, Madrid Dr Ana Maria Miquel Gomez graduated with a Bachelor of Medicine and Surgery from Autonomous University of Madrid where she specialized in Family and Community Medicine. Then went on to do a full Doctorate by the University of Madrid and Graduated with a Master’s in Management from IESE Business School: Healthcare Management Program. Currently, she works as a General Practician in a Health Center in Madrid, and she is Professor and Researcher in The Rey Juan Carlos University in Madrid, in the Innovation and health Management Chair.

She also cooperates with different organizations an and international projects related to chronicity and integrated care (ICARE4EU, JA-CHRODIS, the Spanish Ministry of health social services and equality). Nowadays, she is also collaborating with Berkeley University in a project of the John Wood Foundation Till December 2015 She was the Coordinator of the strategy for patients and chronic diseases in the community of Madrid an also, Deputy Manager of Planning and Quality of Primary Care Management of the Madrid Health Service. Prior to this Dr Miquel Gomez was Deputy Director for Management and Monitoring of Objectives in Primary Care DG Madrid, Medical Director of Primary Care Area 8 of Madrid and Medical Director of SUMMA 112 in Madrid.

She has been Professor of several Masters of Public Health Care, Quality and Management at the Autonomous University of Madrid, University Rey Juan Carlos de Madrid and University Complutense de Madrid. She is the main author of 17 scientific publications and between 150 communications, conferences and seminars in different Meetings and Congress, receiving 6 awards. She is expert in Quality management, Strategic Planning, Projects Development, and Evaluation.

Apostolos Tsiachristas
Senior Researcher
Health Economics Research Centre Nuffield Department of Population Health
University of Oxford

Apostolos joined HERC as a senior researcher in January 2015. His current work includes the economic evaluation of integrated care models in diabetes, dementia and other chronic conditions (Oxford CLAHRC), hospital-at-home services in geriatric care (CGA trial), strategies to increase cervical screening uptake (STRATEGIC trial), and process changes in breast cancer screening (CO-OPS trial).

He is also principal investigator in Diabetes UK funded study that translates variation in the quality of diabetes care among general practices in England to lifetime health outcomes and costs. Prior to his current positon, Apostolos worked at the Institute for Medical Technology Assessment, Erasmus University Rotterdam. There, he was involved in observational (ZonMw-Disease management project) and cluster-RCT (RECODE trial) studies, in which he undertook the economic evaluation of several disease management programs in many different disease areas. He also investigated the cost-effectiveness of new professionals and new professional roles in integrated care in a FP7 European project (MUNROS project). Apostolos also worked as consultant at APE, a public economics consultancy located in The Hague.

Apostolos has been teaching health economics in undergraduate, postgraduate, and professional courses in Oxford and Rotterdam. His work is published in numerous international scientific journals and presented in prestigious conferences in his field. Apostolos is Associate Editor of BMC-Health Services Research and Editor of Athens Journal of Health. He also acts as a reviewer in several journals and leads the Health Economics in Integrated Care special interest group of the International Foundation for Integrated Care. He is also appointed as a fellow in Green Templeton College, University of Oxford.

Nuria Toro
Technical Officer on Health Care Services,
World Health Organization (WHO) Geneva

Nuria Toro is a Technical Officer on Health Care Services at the World Health Organization (WHO) in Geneva, Switzerland, where she is coordinating the WHO Framework on integrated people-centred health services.

She holds an Economics and Business Administration degree from the University of Deusto (Spain), Master in Business Analysis from Lancaster University (UK) and a Diploma in Health Management from Deusto Business School (Spain). At the beginning of her career she worked as a consultant for KPMG Consulting, developing projects in the field of strategy and management for both private and public sector.

In 2004 she joined the Basque Institute of Healthcare Innovation, where she has been working as a senior researcher for ten years. She was involved in the design and implementation of the “Strategy for tackling the Challenge of Chronicity in the Basque Country”, released in 2010. She also became engaged in the design, development and evaluation of the “Integrated Care Plan in the Basque Country”, which underpins the transformation approach towards a more integrated, quality and efficient Basque healthcare system. Her areas of expertise are health services organization, management and evaluation, integrated care and chronic disease management.

Robin Miller
Deputy Director of the Health Services Management Centre
University of Birmingham

Robin is the Deputy Director of the Health Services Management Centre at the University of Birmingham. An applied health and care researcher, he has a particular interest in new models of integrated and primary care and how to achieve transformation in practice. He co-ordinates and teaches on numerous leadership and management programmes for clinicians, managers and purchasers.

Robin is the Joint Editor in Chief of the International Journal of Integrated Care, an advisory group member of the European Primary Care Network, and a Fellow of the School for Social Care Research. Prior to his academic career Robin was a practitioner, manager and commissioner, and has served as a non-executive director and chair of trustees within housing and charitable sectors.

Henri De Ridder
Director-General
Health Insurance Department
National Institute for Health and Disability Insurance
Brussels

Henri De Ridder is Director-General of the Health Insurance Department at the National Institute for Health and Disability Insurance, Brussels, Belgium since 17/10/2005. He graduated from the University of Ghent as a doctor in the medicine, surgery and obstetrics in 1976.

He was general practitioner in a primary health center from 1976 till 2000. He was counselor and deputy director in the cabinet of Ministers of Health and of Social Affairs from 1997 till 2005. He has large experience in public health policy, public administration, primary health care, social equity and equal access, chronic care, health insurance.

Prof David Perkins
Professor,
University of Newcastle

David Perkins is Professor of Rural Health Research and Director of the Centre for Rural and Remote Mental Health, University of Newcastle which is located in Orange New South Wales. He is editor in chief of the Australian Journal of Rural Health and an editor of the International Journal of Integrated Care.

He has worked as senior health service manager in the UK and has held academic positions in England and Australia. He publishes in the fields of health service integration, service design and policy and is a member of the NSW Minster’s Advisory Committee on Rural Health. He is a Board Member of the International Foundation for Integrated Care and leads IFIC Australia.

Dr Áine Carroll,
National Director for Clinical Strategy and Programmes,
Health Service Executive (HSE)

Dr Áine Carroll is Ireland Health Service Executive’s National Director for Clinical Strategy and Programmes since November 2012, a division encompassing the National Clinical Programmes, Integrated Care Programmes and The Office of the Nursing & Midwifery Services (ONMSD). The National Clinical Programmes were established to improve and standardise patient care throughout the health services by bringing together clinical disciplines to develop and share innovative healthcare solutions in individual specialty delivery.

Dr Carroll is currently building on the successes of the Clinical Programmes through the development of Integrated Care Programmes for older persons, chronic disease, children and patient flow, to promote coordinated care and team work across services and specialties, ensuring that care is provided effectively and seamlessly to patients as they move through the system. Prior to her appointment as National Director, Dr. Carroll was the Clinical Lead of the Rehabilitation Medicine Programme.

She is a Consultant in Rehabilitation Medicine, Associate Clinical Professor at University College Dublin School of Medicine, past Chair of the Medical Board of the National Rehabilitation Hospital and past President of the Irish Association of Rehabilitation Medicine. Her works on a wide variety of topics are widely published, with presentations at national and international conferences


Igor Zabala Rementeria
Head of Integrated care and Chronicity Service,
Basque Health Service (BIOEF)

From 2010 to 2015, he is a member of the Office for the Strategy of Chronicity in Basque Health Service. From 2015 to now he is the head of Integrated care and Chronicity Service in the Basque Health Service Osakidetza which is the public health provider in the Basque Country.

Since 1993 to 2010 he worked as the head of training programs in the Basque Health Service. He has a Psychology degree, master in Human Resources and postgraduate in training programmes. His expertise goes with human resources development and management knowledge in health services as on the designing of training programs, especially for clinicians.

Koldo Piñera Elorriaga
Senior Technician,
Basque Health Service (BIOEF)

Bachelor in Business Administration and Diploma in Health Management, he is a senior technician at BIOEF, the Basque Foundation for Healthcare Innovation and Research, since 2010.

Previously he worked in the strategy consultancy sector, mainly for public organizations, and imparted Business Organization and Corporate Social Responsibility at the University of Deusto (Bilbao, Basque Country). He has been involved in several innovation projects together with Osakidetza-Basque Health Service and the Ministry of Health of the Basque Government.

His areas of interest include innovation implementation in healthcare organizations, patient empowerment, public engagement in health, healthcare systems performance information-systems, integrated care pathways and health and social care integration.

Prof Robbert Huijsman
Professor of Management and Organisation of Elderly care at Erasmus School of Health Policy & Management, Erasmus University Rotterdam.
Program manager Dutch Improvement Collaborative “Dementia together”Vilans, Utrecht.

Robbert Huijsman (1962) is trained as a macro-economist and holds a PhD-degree in social sciences (simulation model for care for the elderly). He has more than twenty years of experience as professor in elderly care, and thirty years as researcher, teacher, advisor and project/program leader in care for the elderly and chronic care. In previous roles, Robbert worked as Innovation Manager at Silver Cross Healthcare Insurance company, Director of Innovation at the Dutch Centre for Needs Assessment in Long-term care, and CEO of a Consultancy Firm in health care.

His present research interests are focused on organisation, co-ordination and vertical integration in care, cure and social services (organisational concepts like integrated care, strategic management, marketing and franchising, performance management, and value-based healthcare). His focus is on multi- and interdisciplinary teamwork between professionals and management and effective policy making, to support care path ways which break through the traditional boundaries between professionals, organisations, systems and financing schemes. He is co-author of many articles (appr. 100 in peer reviewed international journals) on these subjects.

Since 2017, he leads a Dutch collaborative program to improve the person-centered and integrated dementia care in the Netherlands, including the organisational and financing arrangements, a Registry and Care Standard for Dementia.

Date: 23-25 May 2018

Location: Utrecht Country: Netherlands

Cohosted by  

Supported By

Country Host’s:

Dr Jeroen Struijs
Senior Researcher,
National Institute of Public Health and the Environment (RIVM)

 

 

Prof Henk Nies
Member of the Executive Board,
Vilans, Utrecht