Member's Home     Webinars     Conferences    IC Search     Contact

IFIC Scotland Integrated Care Matters Webinar Series 4


The International Foundation for Integrated Care is delighted to introduce Webinars Series 4: in collaboration with IFIC Scotland and IFIC Ireland on people-centred integrated care in practice. This series will have a particular focus on active and healthy ageing and preventing and managing frailty. The webinars will be hosted by IFIC Scotland and IFIC Ireland in partnership with the University of the West of Scotland, the Institute of Research and Innovation in Social Services, the Health and Social Care Alliance, and with ADVANTAGE Joint Action on the prevention and management of Frailty, co-funded by the European Union’s Health Programme. Each webinar will feature health and care practitioners with experience of implementing people-centred integrated care for older people. Presenters from around the world will offer evidence, personal insights, practical tips and peer support as part of IFIC’s global community of practice. Each webinar will extend IFIC’s on-line knowledge tree by collating resources related to the specific topic.

Upcoming Webinars

Compassionate Communities – 28th November

Small Islands Systems: Frailty – 19th December

Palliative & End of Life Care and Polypharmacy – 22nd January

Locality Integrated Care – 19th February

Intermediate Care – 18th March

Self Management & Co-production – 15th April

Palliative & End of Life Care – 15th May

Active and Healthy Ageing – 17th June

Primary Care and Pharmaceutical Care – 15th July

anne_hendryProfessor Anne Hendry
Clinical Lead for Integrated Care Senior Associate,
International Foundation for Integrated Care (IFIC)


Anne is a geriatrician, stroke physician and clinical lead for Integrated Care, has extensive experience of transforming health and social care for older people and adults with long term conditions across Scotland.

As a Senior Fellow with the International Foundation for Integrated Care, Anne now promotes the adoption and spread of innovation and good practice on population based, people centred and integrated care and facilitates special interest groups on Intermediate care, complexity, and palliative care.

Other work includes leadership development and knowledge exchange initiatives that link Scotland with other systems, participation in the European Innovation Partnership on Active and Healthy Ageing, and in Horizon 2020 funded research projects on chronic care and integrated care. Anne will lead the models of care Work Package in a new European Joint Action on Frailty.

She is honorary professor at the University of the West of Scotland, holds honorary appointments with the University of Glasgow and the University of Edinburgh’s Global Health Academy, is a trustee for two national charities and Board member of the ALLIANCE Academy.

Mandy Andrew
Senior Programme Manager, NHS Lanarkshire and ADVANTAGE JA

Mandy is a registered nurse and an experienced innovator and change and improvement agent in health and social care across public, private and voluntary sectors. She supports the International Centre for Integrated Care as Senior Programme Manager for the European Joint Action on Frailty.

She previously worked as a leadership consultant with NHS Education for Scotland and established the national Leading Quality Network and national mentoring initiative. Her experience of managed clinical networks, QI collaboratives and leading a national cross sector improvement network developed skills to lead, manage and support transformational change.

She is passionate about involving people, carers and service users to ensure their lived experience shapes new ways of working. She is a (founding cohort) member of the Q Initiative, a UK-wide initiative led by the Health Foundation and supported and co-funded by NHS Improvement.



M: +44 7977 091548 T: @mandynetwork

Thursday 28th November, 2019, 12:00 PM (GMT)

Presentations and Speakers:

Alison Bunce, Programme Lead,
Compassionate Inverclyde,
Ardgowan Hospice, Scotland.

Alison started work in Ardgowan Hospice when it originally opened in December 1989 as a staff nurse on night duty. Since that time Alison has worked in all aspects of Palliative Care including In Patient Unit, Day Hospice, Community and Acute services. Alison currently leads Compassionate Inverclyde – an award winning and inspirational social movement that is helping to transform attitudes and everyday practices around loneliness, social isolation, death and bereavement across Inverclyde.

‘The National Compassionate Communities Forum, Australia’

Holly Rankin-Smith National Lead,
Compassionate Communities,
Groundswell Project, Australia

Holly is the Compassionate Communities National lead for The GroundSwell Project in Australia and manages the National Compassionate Communities Forum across 8 community sites.

Holly brings over 10 years’ experience of community development work and has worked across Australia on projects addressing a range of social issues including; at-risk rural teenagers, isolation in elderly maritime communities and campaigning for justice for indigenous communities. Holly believes the arts are a key driver in generating sustainable social change and this forms the underlying approach to her work. She is excited to contribute to growing community capacity around end of life care in Australia. Holly has a background in digital comms, a Master’s degree in Development Studies and is also an authorised civil celebrant.

Compassionate Isle of Man

Wendy Smith,
Compassionate Isle of Man Lead

Wendy has been employed by Hospice since 1998 and was appointed as Compassionate Isle of Man Lead in August 2018. Formerly, as  Day Service Manager, she was responsible for reconfiguring the service to include a Drop-in Day facility, adoption by Look Good Feel Better, an international charity which supports ladies who are coping with the visible side effects of cancer treatment.  In addition to existing services, Wendy increased the psychosocial provision of care to those attending the drop-in facility. Previous roles include Vice Chair of The Association of Palliative Day Services, looking at the strategic development of services in line with current policy and development

Wendy is a member of the International Foundation for Integrated Care and Public Health Palliative Care International

Thursday 19th December, 2019, 12:00 PM (GMT)


Mandy Cowden Project Manager

Mandy is a social worker with over twenty five experience in the statutory sector including a decade as a senior social worker in the Royal Victoria Hospital Belfast and more recently in the community sector.  Seven years ago Mandy moved to a social work role within the Mount Vernon community to help engage in community based conversations with older people, drawing on lived experiences, that eventually led to the innovative CLARE CIC being established. Creative Local Action Responses and Engagement (CLARE) has now been delivering person centred early intervention support to isolated older people in North Belfast for six years. Initially Mandy developed the community social worker role in the project but has been the Project Manager for the last three years. She describes herself as a positive disrupter and  is passionate about how social work can engage in community development and the need to design and collaborate across boundaries to make support systems accessible and meaningful to people who need them.

Gemma Teal, Design Research Fellow

Gemma is a Design Research Fellow at The Glasgow School of Art, specialising in using creative design-led approaches to involve people in collaboratively exploring the future of health and wellbeing. She loves to travel, is obsessed with south east Asian food and enjoys running and hillwalking.

In association with:   uws-logo    

Webinar Lead:


Professor Anne Hendry
Clinical Lead for Integrated Care Senior Associate,
International Foundation for Integrated Care (IFIC)