IFIC Australia Webinar – ‘Epic Fails’ in Integrated Care – Learning from our Failures

IFIC Australia Webinar - ‘Epic Fails’ in Integrated Care – Learning from our Failures


4:00 pm - 5:00 pm

Event Type

‘Epic Fails’ in Integrated Care – Learning from our Failures

There are many ways in which we get things wrong when integrating care:

  • A lack of shared values or vision.
  • The local context hasn’t been considered.
  • People and communities are not at the centre of health and care services.
  • The capacity of local communities may have been neglected.
  • The workforce is not sustainable.
  • Governance models are not in place, or there is an absence of leadership.
  • There’s an inability for data and information to be collected, stored, and shared.
  • Financial systems are fragmented.
  • No one has considered what success will look like or how it will be measured.

Drawing on a panel of experienced Australian integrated care practitioners, this webinar seeks to explore our failures in integrated care, and reflect on how we might better design, implement, and evaluate our integrated care initiatives moving forward.

This session covers the following topics:

  • Failure related to study design
  • Lessons learned in implementing integrated care initiatives
  • Failures in the integration of primary care
  • Balancing research and service delivery aims.

Facilitated by

Dr Zoi Triandafilidis
Research Fellow

University of Newcastle

Central Coast Research Institute (CCRI) Affiliate

Dr Zoi Triandafilidis is a Research Fellow at the CCRI (Central Coast Research Institute) (Central Coast Institute for Integrated Care). She is working to enable and support grant-funded research projects being led by the CCRI. Prior to this, she managed the MRFF Palliative Care Project, empowering clinicians to grow their research knowledge and develop clinical research skills, and to support improvements in the provision of palliative and end of life care on the Central Coast. Zoi has over ten years’ experience conducting qualitative and quantitative research. In 2018 she completed a PhD at Western Sydney University’s Translational Health Research Institute, exploring young women’s cigarette smoking experience. She has a particular interest in family and friend carers. We look forward to Zoi’s insightful contribution to the online seminar and her sharing of knowledge and expertise in research.


Jennifer Mann

Dr Jennifer Mann
Allied Health Principle Lead
Torres and Cape Hospital and Health Service

Dr Jennifer Mann is the Allied Health Principal Lead with Torres and Cape Hospital and Health Service, and Adjunct Senior Research Fellow with James Cook University, both in Queensland, Australia. Jennifer is an occupational therapist and has a Master of Public Health. Jennifer has a passion for integrated solutions to addressing health and social needs. As an Executive Member of the Emerging Researchers and Professionals in Integrated Care (ERPIC), Jennifer is committed to facilitating opportunities for learning, networking, and idea generation with a special interest in supporting the development of this field within South-East Asia.

Dr Karen Hutchinson
Research Fellow
Australian Institute of Health Innovation
Macquarie University

Dr Karen Hutchinson is a research fellow at the Australian Institute of Health Innovation, Macquarie University and an honorary conjoint scholar with Central Coast Local Health District. She completed her PhD with the University of Sydney. Her research interests focus on understanding lived experiences, implementation science and practice, and co-design, implementation and evaluation of integrated models of health care. She is a practicing physiotherapist with many years of clinical experience working in the community with people living with neurological conditions and their families.

Dr James Gillespie
Hon Associate Professor in Health Policy
Menzies Centre for Health Policy
Sydney School of Public Health, University of Sydney

Dr James Gillespie is Hon Associate Professor in Health Policy in the Menzies Centre for Health Policy and the Sydney School of Public Health, University of Sydney. He has a PhD from the University of Cambridge. His research has covered the history and politics of global health organisation, comparative public policy and of the Australian health care system.