Implementing Digital Health Tools to Advance Integrated Care: Where we are and where we need to go

Implementing Digital Health Tools to Advance Integrated Care: Where we are and where we need to go


12:00 pm - 1:30 pm

Event Type

IFIC Special Interest Group – DIGITAL HEALTH ENABLING INTEGRATED CARE In Partnership with EHMA Presents a Special Webinar in the Digital Health Enabling Integrated Care Series

The 2021-2022 Digital Health SIG webinar series titled “Where do we go from here? Leveraging rapid transformation in response to COVID-19” presents its second session that will focus on implementation challenges past and present. This session on the state of digital health adoption in integrated care is today drawing on findings from a recent scoping review of the literature, and then focus on the implementation opportunities available in this new environment. An overview of common implementation considerations will be discussed followed by examples of implementation successes from international examples – providing practical examples of how to put knowledge into practice.

This session is a partnership session between the SIG and the European Health Management Association as part of the recent launch of the EMHA book: How to deliver Integrated Care – A guidebook for managers (Emerald Series Edited Book).

Date and Time: Tuesday November 2nd, 2021 12:00 PM -1:30PM EDT; 4:00pm-5:30pm GMT


Leo Lewis
Senior Associate
International Foundation for Integrated Care (IFIC)

Leo Joined the International Foundation for Integrated Care in early 2013 as a Senior Fellow leading IFIC’s work in the EU-funded SmartCare integrated care project, has continued to lead and oversee IFIC’s involvement in many R&D projects having become Director of R&D in 2019. Leo is now a Senior Associate continuing to support IFIC’s activities.

Prior to taking up the position in IFIC, Leo worked as a health informatician for more than 20 years in academic, NHS and UK government sectors and successfully led and managed a range of information and communication technology enabled health and social care service improvement and transformation projects.

Through the building of strong relationships with stakeholders, Leo works with and alongside others to bring her knowledge, skills and experience together to co-create new transformational change approaches for delivering digitally enabled integrated care solutions to meet the needs of different populations. Leo has a keen interest in rural health and wellbeing, vulnerable populations, innovation and transformation and supports the Bevan Commission, Wales’s independent think tank, and its Exemplars and Fellows to promote and share their initiatives internationally and learn from others across the world for the benefit of people living and working in Wales.

Prof. dr. Henk Nies
Director of Strategy & Development

Prof. dr. Henk Nies graduated at a psycho-gerontologist and obtained his Ph.D. on elderly care policies. He was involved in various national and international programs on long-term care, integrated care and quality in long-term care. He was CEO of Vilans from its very beginning in 2007 and a member of the Executive Board until 2019.

At present, he is Director of Strategy & Development. Since 2011 he is also a professor of Organisation and Policy Development in Long-term Care at Vrije Universiteit in Amsterdam. Further, he is a member of the Quality Council at the National Health Care Institute of the Netherlands. Earlier this year he co-edited the book ‘How to deliver Integrated Care: A Guidebook for Managers (Emerald Publishers) with dr. Axel Kaehne.


Dr. Carolyn Steele Gray
Bridgepoint Collaboratory
Research and Innovation
Lunenfeld-Tanenbaum Research Institute

Dr. Carolyn Steele Gray is a Scientist at the Bridgepoint Collaboratory in Research and Innovation at the Lunenfeld-Tanenbaum Research Institute, as well as an Investigator with the Health System Performance Research Network at the University of Toronto.

Dr. Steele Gray’s program of work focuses on the role of health information technology in supporting patient-centred care delivery for patients with complex care needs. Among the areas of focus are to explore how technology can be leveraged to enable implementation and sustainability of innovative models of care as a means to support health system transformation. As part of this work she has been developing and evaluating new technologies, most notably the electronic Patient Reported Outcome (ePRO) mobile application and portal, and is developing change management and implementation frameworks to support implementation of new and existing technologies.

Ingo Meyer
head of PMV forschungsgruppe
University Hospital Cologne

Ingo Meyer is head of PMV forschungsgruppe at the University Hospital Cologne. He holds a degree in Sociology, Political Science, and Theology from Bonn University. He started work as a data analyst and statistician and today have a 15 years track record of working in the health and social care domains on research, consultancy and service provision. The development, implementation and evaluation of innovative, preferably integrated service concepts has been his main area of activity, particularly focussing on the use of ICT to improve outcomes.

He is one of the originators of ASSIST – Assessment and evaluation tools for e-service deployment in health, care and ageing. Key activities in his career were four European projects on integrated care carried out from 2008 to 2017, his work as Head of Unit Prevention and Healthcare Management at the German integrated care scheme Gesundes Kinzigtal and, most recently, an SRSS-funded project on the development of integrated support services for the Estonian government, where Ingo acts as an expert on data integration.

Mark Fam
Vice President of Clinical Programs
Michael Garron Hospital

Mark Fam, MHA, is the Vice President of Clinical Programs at Michael Garron Hospital, a part of the Toronto East Health Network. Mark is responsible for the majority of clinical services at the hospital, inter-professional care, academic partnerships and clinical learning. Mark also leads a number of efforts with the East Toronto Health Partners, the Ontario Health Team serving the many communities in East Toronto.

A Certified Health Executive, Mark has a broad base of industry knowledge based on his over 20 years working across the health care system. In support of his provincial agency, hospital and consulting work, Mark demonstrates an ongoing commitment to health care as a Certified Health Executive through his active participation in the Canadian College of Health Leaders. Mark also contributes to new learners in the health system through his work as an Adjunct Faculty in both the Rotman School of Management, and the Institute for Health Policy, Management and Evaluation, at the University of Toronto.

Dr. Karl Cole
Clinical lead, technological integration

Karl is currently working as Clinical lead, technological integration at CMHealth, as a part of the primarycare care enhancement team, as well as 5/10s clinical practice at Papatoetoe Family Doctors. Karl serves as a board member on several regional and commercial clinical advisory boards, was member of the first class of Post Grad Health informatics from Otago in 1998, and has worked with ICT enabled change ever since.

Karl has served in the NZDF as a medical officer for 15 years, involved in Deployments to UN mission in many locations. He has the NZ Army award for serve and TTCP program award for human factors research. Karl has been a NZSAS serving medical officer for 5 years, and was clinical director for the NZDF fully integrated EHR. He gained fellowship with the Royal NZ College GPs in 2004. He is married and has three children.