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NACIC2020 – 1st North American Conference on Integrated Care, Toronto, Canada

22
Jan

Innovation. Inspiration. Integration: Co-designing for health and wellbeing with individuals and communities

We are very pleased that the 1st North American Conference on Integrated Care in association with the 6th World Congress on Integrated Care will take place in Toronto, Canada, from 5 – 7 October 2020 . With the overarching theme ‘Co-designing for health and wellbeing with individuals and communities’, the conference is a partnership of University of Toronto, KPMG Canada, The Change Foundation, HSPRN and iCOACH. The conference will bring together researchers, clinicians and managers from around the world who are engaged in the design and delivery of integrated health and social care.

CALL FOR PAPERS NOW OPEN

Abstract Submission Guidelines

The NACIC2020 Scientific Committee is currently accepting abstracts for assessment of integrated care research, policy and practice. All accepted abstracts will be published in the International Journal for Integrated Care.

NACIC2020 is co-designed with patients and caregivers and achieves Patients Included designation. Special consideration is given to papers that demonstrate active people involvement in either or all of design, implementation and evaluation.

Each abstract submitter is asked to identify which theme best describes the work in their abstract. You also need to tick the tracks your paper is most relevant to, understanding that there will be overlap. (You may tick more than one track, for example if your paper is an app to support healthy communities, you should tick both the Public Health & Population Health Management and the Digital Health & Data Management tracks). – download guidelines here.

This system will enable the programme committee and Special Interest Group leads, to group papers together in a way that works best for delegates to navigate the programme and maximise the learning opportunities.

Abstract submitters are also asked a number of supplementary questions. Please consider these carefully and contact us if you are unsure how to answer.

Following the reviewing process, accepted abstracts will appear in the programme as a formal workshop (60 or 90 mins), oral presentation (15-minute oral presentation), oral poster (5-minute oral presentation alongside poster) or poster only (no presentation time), as deemed appropriate by the scientific committee. Posters may be digital-only.

Due to COVID-19, the deadline for receiving abstracts is extended until further notice

NOTE: Presenters must register and pay to attend the conference and will have access to the Early Bird discount.

Meaningful partnership with patients, families and citizens
  • How do we know it’s real? How do we know when we have got it right?
  • How does patient, family and citizen engagement make a difference?
  • What are the actionable strategies for meaningful partnerships?
  • How do we ensure effective representative engagement from diverse communities?
  • Are there practical tools to help patients advocate for integrated care for themselves and engage in co-design?
  • How has the voluntary sector become involved in integrated care?
  • What do providers need to know to effectively engage with patients in co-design?
  • How do we learn from design experiences in other industries?
Implementing Integrating Care: top-down policies and local bottom-up innovations
  • What policy changes have occurred internationally to support the implementation of integrated care?
  • What are the best practices/proven approaches to building sustainable local partnerships to integrate care around patients and families?
  • What are we learning about connecting top down and bottom up efforts?
  • What do different types of organizations contribute to integrate care?
  • What are the challenges in broadening integration to social care and lessons learned?
  • How do patients best get involved in bottom up approaches?
  • What can we learn from “citizens initiatives” to organize local care and personal health budgets?
Cutting edge technology and innovations contributing to Integrated Care
  • What are the latest developments in integrated care ?
  • How can technologies be leveraged to accelerate integrated care?
  • How are the latest digital health strategies supporting integrated care?
  • How is technology innovation supporting person-centred integrated care ?
Adaptive strategies and change management: the softer side of integrated care
  • What are the latest approaches to enhance the people side of change in implementing integrated care?
  • How do we deal with the challenges of complexity in managing these changes?
  • What are leadership strategies for integrated care? What competencies are needed?
  • What are the challenges/barriers and examples of proven successes in change-management / new ways of working to support integrated care ?
Transferable lessons in spread and scale of integrated care
  • What are the transferable lessons from scaling up and spreading integrated care?
  • What does collaborative leadership and governance look like for spread and scale?
  • What are transferable lessons from outside healthcare?
Policy Development

This subject area includes (but is not limited to):

  • Governance
  • Frameworks
  • Strategies
  • Networks
  • Value-based approaches (Sustainable, Quadruple Aim, Outcome-based)
  • Values and Principles
  • Regulation and Inspection
  • New models of funding and payments
  • Outcomes-based commissioning
  • New contracting models
  • Incentives and opportunities for investment
  • Alliances and Alliancing
  • Stewardship of public resources
  • Health Economics
Research and Evaluation 

This subject area includes (but is not limited to):

  • Current and future trends in research and innovation
  • Evidence-based integrated care
  • Research methods, including realist evaluation
  • Disciplinary approaches (e.g. Health economics, Organizational behaviour)
  • Monitoring and evaluation
  • Quality improvement
  • Assessing impact
Implementation Science

This subject area includes (but is not limited to):

  • Innovations in integrated care
  • Integration of health and social care
  • From trials and pilots to embedded ongoing programs at-scale
  • Understanding integrated care failures
Model-based approaches to Integrated Care

This subject area includes (but is not limited to):

  • Integrated care systems and Accountable Care Organisations (ACOs)
  • Medical home/health care at home model
  • Integrating informal and formal care
  • Vertical integration (primary, community/social care, hospital etc.)
  • Population-type Models (disease-based, palliative, end-of care level etc.)
Supporting Specific Populations

This subject area includes (but is not limited to):

  • Children and Youth
  • Frailty
  • Dementia
  • Mental Health
  • People with multimorbidity and complex health needs
  • Palliative and end-of-life care
  • Addiction issues, including drugs, alcohol and gambling
  • Support services for cancer and survivorship patients
  • Homelessness
  • Isolation and loneliness
  • Vulnerable populations including refugee and asylum seekers, indigenous communities, ethnic and racial minorities
  • Remote and rural populations
  • Care of war veterans
  • Caring for carers (family/informal caregivers)
Workforce Development

This subject area includes (but is not limited to):

  • Skills
  • Culture
  • Capabilities
  • Inter-professional development
  • Multi-disciplinary working
  • Advancing education
  • Specific provider roles (pharmacist, community health worker)
  • New roles
Digital Health and Data Management 

This subject area includes (but is not limited to):

  • Risk management/stratification tools
  • Use of big data
  • Artificial Intelligence (AI)
  • Digital tools to support horizontal and vertical integration
  • Monitoring and home-based care and support digital tools
  • Apps
Care Pathways and Care Transitions

This subject area includes (but is not limited to):

  • Interface between hospital and home (discharge planning, bundled care)
  • Recovery and reablement
  • Goal-orientated care
  • Care pathways
  • Transition of care for adolescents from paediatric to adult health care
Self-management and Co-production

This subject area includes (but is not limited to):

  • Health literacy
  • Goal-orientated care
  • Self-management
  • Supported self-care
  • Shared-decision-making
  • Co-production
  • Assets-based/community-led approaches
  • Social prescribing
  • Volunteering and the role of the local community
REGISTRATION OPENING SOON!
Early-bird rate available offering a 10% discount until the July 31st
Registration prices are in Canadian Dollars
Normal Rate
$ 1074
For those working for central government or international authorities and in the private sector.
Discounted Rate
$ 904
For those working in the academic public voluntary sectors and applicable to SMEs.
Student Rate
$ 509
For anybody currently in full-time or part-time study in fields relating to integrated care.
LMI Rate
$ 452
*See below for further information
Bursary
Free
Available to Patients
Carers and Citizens.

These fees are available to all those from lower- and middle-income (LMI) countries. Click here to see if the country you live in falls under this group.

Dr Toni Dedeu
Interim CEO and Director of Programmes
International Foundation for Integrated Care (IFIC)

Dr Dedeu is the Interim CEO of the International Foundation for Integrated Care (IFIC) based in Oxford, UK and he is the former Director the Agency for Health Quality and Assessment of Catalonia, Ministry of Health of the government of Catalonia. Dr Dedeu is a MD (University of Barcelona), specialised in Urology and Family Medicine and he holds MScs in Health Economics, in Primary Care and in Healthcare Management.

He has professional experience spanning more than 20 years at international level in the field of quality assessment and health systems development. He has worked as policy maker, manager, researcher and implementer or health system reforms. Former Chair of EUREGHA (European Association of Regional and Local Authorities), association based in Brussels. He has also been the Director of research and knowledge exchange of the Digital Health and Social Care Institute of Scotland, in association with the University of Edinburgh, United Kingdom.

Dr Dedeu is currently involved as PI in more than ten EU projects, such as FP7, H2020, Interreg, Health Programme and also EIT Health. Along with his scientific career he has published more than 55 research papers in SCI and SCIE journals of high impact factor.

Fiona Lyne
Director of Communications
International Foundation for Integrated Care (IFIC)

In 2014, Fiona joined the International Foundation for Integrated Care as Director of Communications. Fiona is responsible for developing the overall brand, marketing and communication strategy for the Foundation including membership development. She leads on various projects including Project INTEGRATE, the Annual International Integrated Care Conference Series and the World Congresses.

Fiona has worked in public policy communications since 2003. She began her career as a community stakeholder engagement manager at Fingal County Council in North Dublin supporting the local Community and Voluntary Forum to have an impact on local decision-making bodies. She went on to hold various project co-ordination and communication roles in both the public and private sector including periods with NHS North West London and the Royal Society of Arts.

In 2010 she joined the King’s Fund, an internationally renowned healthcare policy think tank, as Head of Events and in subsequent years was responsible for moving the Fund into a leading position in the healthcare conference market. Fiona has a BA in Politics and Economics from the University of Limerick, an MA in Community Development and Stakeholder Engagement from the National University of Ireland, Galway and a Diploma in Management from the Dublin Business School.

Jodeme Goldhar
Executive Lead, Strategy and Innovation
The Change Foundation

Jodeme Goldhar joined The Change Foundation in April 2017 as Executive Lead, Strategy and Innovation. In this role, she is responsible for facilitating the strategic focus, creating and convening opportunities for collaborators to come together around common goals, and building more international relationships to add to these collaborations. Jodeme is also responsible for examining opportunities beyond The Change Foundation’s current priorities to inform policy and practice in Ontario.

Jodeme’s passion is convening opportunities for those in health and social systems to work together around common goals to realize the potential for transformative improvement. The Change Foundation serves as a catalyst to support large scale transformative change and ensures change opportunities are co-designed with patients, their families and providers.

As health systems pursue better integration, Jodeme believes that we need to work in new ways, with new power structures, to bring out the best in individuals, teams, communities and systems.

Jodeme brings over 20 years of experience in the Ontario health care and health policy sector and is an adjunct lecturer and co-instructor at the University of Toronto’s Institute for Health Policy, Management and Evaluation. Previously, Jodeme was the Chief Strategy Officer and Lead, Health System Integration for Complex Populations and Primary Care, at Toronto Central Community Care Access Centre. In those roles, Jodeme worked locally and internationally with government, organizations and providers across the health system, clients and families. She has also acted as principal and co-principal investigator on a number of research initiatives to inform policy and practice in Ontario.

Jodeme serves as a Fellow of the Horizons team, a Senior Associate for The International Foundation for Integrated Care, an Executive Coach and is in process of obtaining her Executive Scholar certificate at the Center for Nonprofit Management, Kellogg School of Management at Northwestern University USA.

Jodeme can be reached at jgoldhar@changefoundation.com
Twitter @jodemeGoldhar
LinkedIN www.linkedin.com/in/jodeme-goldhar

Cathy Fooks
President and Chief Executive Officer
The Change Foundation

Cathy Fooks joined The Change Foundation as President and Chief Executive Officer in January 2007, bringing with her proven leadership skills at a national level and more than 20 years experience in health policy research.

Ms. Fooks took on the task of working with the Board of Directors to implement its ambitious strategic plan and transform the Foundation from a granting agency into a respected health policy think tank focused on health integration and patient outcomes.
Prior to her position at the Foundation, Cathy was the first Executive Director of the Health Council of Canada where she was responsible for implementing the Council’s mandate of reporting to Canadians about health-care renewal.

Ms. Fooks has also served as the Director of the Health Network with the Canadian Policy Research Networks, and in senior roles with the College of Physicians and Surgeons of Ontario, the Institute of Clinical Evaluative Sciences (ICES), the Premier’s Council of Health, Well-Being and Social Justice, and the Premier’s Council on Economic Renewal. She was a senior policy advisor to two Ministers of Health and has served on a number of government health-care committees.

The author of numerous articles and reports on the Canadian health system, Ms. Fooks holds a masters degree in political science from Queen’s University and an undergraduate degree in political science and economics from Trent University. She has also completed an Executive Program in Change Management at the Rotman School of Management, University of Toronto. In 2010, she also completed the Executive Program in Strategic Perspectives in Nonprofit Management at the Harvard Business School.

Adalsteinn Brown
Dean
Dalla Lana School of Public Health
University of Toronto

Adalsteinn (Steini) Brown is the Dean of the Dalla Lana School of Public Health at the University of Toronto. Past roles include Director of U of T’s Institute of Health Policy, Management and Evaluation and senior leadership roles in policy and strategy within the Ontario Government, founding roles in start-up companies, and extensive work on performance measurement.

He received his undergraduate degree in government from Harvard University and his doctorate from the University of Oxford, where he was a Rhodes Scholar

Walter P. Wodchis
Professor
Institute of Health Policy, Management and Evaluation
University of Toronto

Walter Wodchis, PhD, is Professor at the Institute of Health Policy, Management and Evaluation at the University of Toronto and Research Chair in Implementation and Evaluation Science at the Institute for Better Health, Trillium Health Partners. His main research interests are health economics and financing and health care policy evaluation.

Through his research programs which include more than 30 collaborating researchers and as many trainees, Dr. Wodchis has lead several studies examining complex needs of high cost patient groups, the implementation of integrated care programs to address those needs, and evaluations for a number of integrated care programs in Ontario.

Yinka Macaulay
Senior Program Associate
The Change Foundation

Yinka Macaulay joined The Change Foundation in February 2018 as Senior Program Associate, Strategy and Innovation. In this role she leads and supports the implementation of key strategic priorities and collaborative planning with partners.

Prior to joining the Foundation, Yinka was a Consultant at the Toronto Central LHIN, and held roles within the areas of Strategy and Planning, Primary Care and Health System Integration, Design and Development. Within this capacity Yinka has contributed to strategic priorities that advanced integration of care for patients with complex needs, the adoption of population health approach and health equity.

Yinka holds a Master of Public Health from the University of Waterloo, a Bachelor of Arts (Hons) in Kinesiology from the University of Western Ontario, and a post-Graduate Certificate in Regulatory Affairs from Humber College. Yinka is also currently completing a certificate in Community Engagement, Leadership and Development from Ryerson University.

Ross Baker
Professor
Institute of Health Policy, Management and Evaluation
University of Toronto

G. Ross Baker, PH.D. is a professor in the Institute of Health Policy, Management and Evaluation at the University of Toronto and Program Lead in Quality Improvement and Patient Safety. Ross is co-lead for IDEAS (Improving and Driving Excellence Across Sectors), a large quality improvement-training program in Ontario.

Ross’ recent research projects include an edited book of case studies on patient engagement strategies, a demonstration project that assesses an innovative approach to monitoring and measuring patient safety, and an analysis of inter-professional team dynamics in quality improvement.

Ross led a team that published a book of case studies in 2008 on High Performing Health Care Systems: Quality by Design. In 2015 he published an update on this analysis on key elements of a high performing healthcare systems in a paper commissioned by the Ontario Hospital Association. This analysis provided a framework for the recent OHA Strategic Plan.

Ross currently serves as Chair of the Safety and Quality Committee and board member of the University Health Network (Toronto), a member of the Saskatchewan Health Quality Council board, board and on the advisory board for Closing the Gap Healthcare.
In October 2017 Ross Baker received the Barer Flood Prize from the Institute of Health Services and Policy Research of the Canadian Institutes of Health Services Research in recognition of his “outstanding contribution to health services and policy research, policy and/or care delivery in Canada.”

Carole Ann Alloway
Co-founder
Family Caregivers Voice

Carole Ann Alloway is a retired Human Resources Manager, mother of four and grandmother of seven. Carole Ann became a full-time caregiver for her husband, Bill, who had ten difficult operations within a 7-year period. In addition, Bill’s gastro issues worsened, and he developed congestive heart failure.

She has witnessed first-hand the gaps in the health care and home care systems. Together with Sara Shearkhani, another caregiver, they have co-founded Family Caregivers Voice. Sara and Carole Ann receive invitations to speak at health conferences, hospitals, home care agencies, etc. to share their experiences while raising awareness of the importance of making the caregiver an integral part of the health care team. Both Sara and Carole Ann work closely with The Change Foundation, Health Quality Ontario, Ministry of Health and Long-Term Care and various hospitals and LHINs. Carole Ann recently won a Heroes in the Home award from Toronto Central LHIN.

They were recently successful in acquiring a $3M grant with Bridgepoint Hospital and Woodgreen Community Centre from The Change Foundation to improve the caregiver experience from hospital to home and beyond. Carole Ann worked with The Change Foundation to transform her Caregiver Wish List into a video, so it can be used by other caregivers and health care agencies.

She recently co-designed and co-presented a keynote speech with Jodeme Goldhar from The Change Foundation at the International Conference for Integrated Care in the Netherlands.

Philiz Goh
Lived Experience Partner and Registered Oncology Nurse

Philiz Goh is a registered oncology nurse pursing her Masters of Nursing in Health Systems Leadership and Administration at the University of Toronto, and cares for breast cancer patients at the Sunnybrook Odette Cancer Centre. She has been on medical leave for the past three years due to an accident that caused a brain injury which had her relearning how to walk, talk, read, etc. again. She is still in the healing process and continues with therapy. Her major issues at the moment are fatigue, light and sound sensitivity, which is why you may see her in a wheelchair or wearing sunglasses.

Philiz’s passion is to provide quality patient care and this conference is an avenue to do so. She also has experienced healthcare disconnects in our health system and this conference is a great way to advocate for patients and families to help improve communication and connections within our healthcare system.

Deanna Heroux
Partner KPMG

Deanna is an accomplished Partner in KPMG’s Health and Life Sciences Practice and People & Change Services in Canada, with a focus on facilitating boards, executives, leaders, and broad stakeholder communities through strategic discussions and decisions related to transformational initiatives. Deanna brings extensive experience in advancing organizational and system change through partnerships and integration, culture shaping, system planning and redesign, and strategy development in healthcare, social services and the broader public sector.

Throughout her career, Deanna has led complex, transformational projects to advance many health and social care systems and the value for patients, caregivers and communities. She is a skilled and seasoned facilitator – with significant experience working with boards, leadership teams and multi-disciplinary stakeholder groups – demonstrating leadership, collaboration and commitment to advancing positive organizational and system outcomes.

Darryl King
Senior Manager KPMG

Darryl is a Senior Manager in KPMG’s Health Care practice, with a focus on system integration and transformation programs. He has advised health sector organizations in both Canada and the United States in the areas of strategic planning, policy design, stakeholder engagement, and leveraging data and analytics to inform critical decisions. His clients span both public and private sectors and include system planners, funders, and providers of care. Darryl holds an M.B.A. from the Rotman School of Management at the University of Toronto.

What is Patients Included?

The Patients Included designation demonstrates that the North American Conference on Integrated Care is committed to incorporating the experience of patients and caregivers as experts while ensuring they are neither excluded nor exploited.

How we are meeting the charter clauses?

Ross Baker
Professor
Institute of Health Policy, Management and Evaluation
University of Toronto

G. Ross Baker, PH.D. is a professor in the Institute of Health Policy, Management and Evaluation at the University of Toronto and Program Lead in Quality Improvement and Patient Safety. Ross is co-lead for IDEAS (Improving and Driving Excellence Across Sectors), a large quality improvement-training program in Ontario.

Ross’ recent research projects include an edited book of case studies on patient engagement strategies, a demonstration project that assesses an innovative approach to monitoring and measuring patient safety, and an analysis of inter-professional team dynamics in quality improvement.

Ross led a team that published a book of case studies in 2008 on High Performing Health Care Systems: Quality by Design. In 2015 he published an update on this analysis on key elements of a high performing healthcare systems in a paper commissioned by the Ontario Hospital Association. This analysis provided a framework for the recent OHA Strategic Plan.

Ross currently serves as Chair of the Safety and Quality Committee and board member of the University Health Network (Toronto), a member of the Saskatchewan Health Quality Council board, board and on the advisory board for Closing the Gap Healthcare.
In October 2017 Ross Baker received the Barer Flood Prize from the Institute of Health Services and Policy Research of the Canadian Institutes of Health Services Research in recognition of his “outstanding contribution to health services and policy research, policy and/or care delivery in Canada.”

Walter P. Wodchis
Professor
Institute of Health Policy, Management and Evaluation
University of Toronto

Walter Wodchis, PhD, is Professor at the Institute of Health Policy, Management and Evaluation at the University of Toronto and Research Chair in Implementation and Evaluation Science at the Institute for Better Health, Trillium Health Partners. His main research interests are health economics and financing and health care policy evaluation.

Through his research programs which include more than 30 collaborating researchers and as many trainees, Dr. Wodchis has lead several studies examining complex needs of high cost patient groups, the implementation of integrated care programs to address those needs, and evaluations for a number of integrated care programs in Ontario.

Dr. Carolyn Steele Gray

Dr. Carolyn Steele Gray is a Scientist at the Bridgepoint Collaboratory for Research and Innovation at the Lunenfeld-Tanenbaum Research Institute and an Assistant Professor in the Institute for Health Policy, Management and Evaluation at the University of Toronto in Canada. Her program of work focuses on the role of digital health in supporting integrated and person-centred care delivery for patients with complex care needs. She has studied and published in this topic across the technology life-cycle, including development, implementation and evaluation of digital health solutions. Dr. Steele Gray co-leads an international Special Interest Group in Digital Health Enabling Integrated Care under the International Foundation for Integrated Care (IFIC). Follow Dr. Steele Gray on twitter @Dr_SteeleGray.

Shiran Isaacksz
Senior Director,
UHN Connected Care

Shiran is the Senior Director of UHN Connected Care, which supports clinical transformation and health system integration initiatives both locally and across the province. With more than 20 years of healthcare experience, Shiran’s expertise lies in leading complex and large-scale transformational projects. He also oversees established regional programs that support health service providers across the continuum of care.

Through these experiences Shiran possesses a comprehensive view of the complex health care system. He uses these experiences to focus on improving patient care and patient outcomes. Shiran finds great satisfaction in tackling challenging and previously unsolvable industry issues.

His collaborative approach also extends to the development of unique partnerships. In doing so, he assembles strong, inter-disciplinary teams with a broad range of skills, and applies a holistic approach to problem solving, that result in new innovative programs to support care delivery and patient experience.

Shiran chose a career in healthcare as he felt an innate drive for working in a sector that aligns with his values and enables him to give back to the community at large. “All of the great work we do at UHN is patient-centric. With every decision made, we ask how we are improving the patient experience, and improving care outcomes”.

Shiran believes that the patient’s voice must guide all healthcare activities, whether it be at the policy level in his role as President Board Chair of Digital Health Canada, in the academic setting as an Adjunct Lecturer at the University of Toronto, or when planning and implementing transformational programs.

Alies Maybee
Patient Partner
Patient Advisors Network, Co-founder Toronto

Alies Maybee has been active since 2011 as a patient advisor at her local hospital, with Health Quality Ontario and the local health authority. Drawing on her technology background, she has collaborated on a number of digital health projects as co-chair of the Digital Health Working Group, Citizens Panel, TC LHIN and through the Patient Advisors Network. In the research area, Alies has been a patient partner on more than six research teams, led peer research into being a patient partner in research and delivered workshops on partnering with patients. She has evaluated hundreds of grant applications for various funding organizations. Alies is a member of a number of councils within healthcare particularly with a digital health focus like the Digital Health Advisory Council – Toronto, and Unity Health’s Digital Health Council. She is on the Board of the Inner City Health Team which focuses on the homeless population. Alies is a co-founder of the Patient Advisors Network (PAN), a national community of practice for patient and family advisors. PAN is a fully independent association of patient partners in Canada and as such, is unique.

Carolyn Canfield
Independent citizen-patient and Adjunct Professor

Carolyn Canfield works as a citizen-patient across Canada and internationally to expand opportunities for patients, carers and communities to partner with healthcare professionals in research, teaching, improvement and governance. Arising from sudden widowhood after her husband’s care failures in 2008, Carolyn’s full-time volunteering has earned her recognition in 2014 as Canada’s first Patient Safety Champion and appointment as adjunct professor in the Department of Family Practice, Faculty of Medicine at the University of British Columbia. She co-founded Patients In Education (patientsineducation.org) in British Columbia and the Patient Advisors Network (patientadvisors.ca) to develop capacity and leadership in citizen-patients across Canada

Dr Gayle Halas
Assistant Professor,
University of Manitoba

Dr Gayle Halas is an Assistant Professor at the University of Manitoba, Rady Faculty of Health Sciences and recently appointed the inaugural Rady Chair in Interprofessional Collaborative Practice. Her research interests include exploring patient/public/caregiver experiences of team-based primary health care, the complex context of interprofessional collaboration, interdisciplinary approaches to education and communication, specifically with regard to emotional and cognitive mediators of attitude and receptiveness; and transitions in care that are informed by stakeholder experiences and perspectives.

Dr Halas is also the Associate Director of Research in the Department of Family Medicine, and a co-Research Lead in the Manitoba SPOR Primary and Integrated Healthcare Innovation Network. These opportunities have fostered many research partnerships, an appreciation for the expertise and learning that emerges from working with diverse stakeholders and a desire to help build primary healthcare research capacity and collaborations.

Yves Couturier
MSW, PhD (Applied Human Sciences)

Yves Couturier is affiliated with the Social Work Department at the University of Sherbrooke (Canada). He is the scientific director of the Québec Knowledge Network in Integrated Primary Health Care. He was the Canada Research Chair on professional practice concerning integrated services in Geronotology. His research interests include integrated services, interdisciplinary work, and professional practices in the fields of health and social services.

Shannon L Sibbald, PhD
Assistant Professor
Western University

Shannon L. Sibbald is an Assistant Professor at Western University with appointments in School of Health Studies (Faculty of Health Sciences), Family Medicine, and the Schulich Interfaculty Program in Public Health. As a health systems researcher, her interests span the health care continuum. Her current research focuses on process, outcomes and evaluation of integrated care teams for chronic disease management. Dr. Sibbald’s program of research is positioned within integrated knowledge translation and implementation science. She studies knowledge processes in health systems (including capturing, sharing, implementing, and evaluating). Dr. Sibbald uses primarily qualitative research methods including multiple-case comparison, narrative approach, grounded theory, content and discourse analysis. Dr. Sibbald works with local, regional and provincial planning bodies to support health system change. Dr. Sibbald teaches across the university at both undergraduate and graduate level.

Jacobi Elliott, PhD
Evaluation Lead, St. Joseph’s Health Care London
Adjunct Assistant Professor, University of Waterloo
Adjunct Research Professor, Western University

Jacobi Elliott completed her PhD in Health Systems and Gerontology at the University of Waterloo. She currently holds Adjunct Assistant Professor appointments with the University of Waterloo and Western University. Areas of research include care transitions, patient and family engagement, frailty screening, and system evaluation. Jacobi holds a position at St. Joseph’s Health Care London, leading geriatric health system evaluation and research.

Dr. Michelle Nelson,
University of Toronto

Dr. Michelle Nelson is a Scientist within the Collaboratory for Research and Innovation; Sinai Health System, and an Assistant Professor (status) within the Institute of Health Policy, Management and Evaluation,  Dalla Lana School of Public Health; University of Toronto. She leads research on person-centred integrated care and pathway development for people with complex care needs, and has a particular interest in intersectoral collaborations with the NGO/Third Sector (Voluncaring).  In addition to serving as a board member for the World Stroke Organization, Dr. Nelson leads an international Special Interest Group focused on the Volunteers and Voluntary Sector as partners in integrated care (IFIC). You can find Dr. Nelson on twitter at @mlanelson.

Bert Vrijhoef
Panaxea, Amsterdam, the Netherlands
Maastricht University Medical Center, Maastricht, the Netherlands.

Bert Vrijhoef is Chief Executive Officer at Panaxea b.v., Amsterdam; Senior Principal Investigator at Maastricht University Medical Center, Department of Patient & Care; Chairperson of the Dutch CVA Knowledge Network; and Editor-in-Chief of the International Journal of Care Coordination, Sage Publications Inc.

His work focuses on health care transformation and health care innovation assessment. He is well known for his international contributions to the evaluation of integrated, person-centred health care models for people with chronic diseases and frail elders, substitution of care from physicians to non-physicians, and e-Health applications. In doing so, Bert promotes the use of mixed methods.

Previously, he was Full Professor in Health Services and Policy Research at the National University of Singapore (2012-2016); Professor by special appointment in Chronic Care at the Scientific Centre for Care and Welfare, Tilburg University (2009-2012); Visiting Professor at the Department of Primary Care, Vrije Universiteit Brussels (2015-2020); Scientific Director of the department of Integrated Care at Maastricht UMC (2009-2012); and Director of the Master Health Policy and Innovation Management at Maastricht University (2009-2012).

As first Dutch recipient of the Commonwealth Fund Harkness Fellowship in Health Policy and Practice, Bert worked at the MacColl Institute for Healthcare Innovation in Seattle (2008-2009).

Bert has written over 375 scientific publications in peer-reviewed, international journals, books, and reports. He has supervised numerous students at different universities in different countries.

As invited speaker he frequently shares his insights and ideas at scientific conferences and meetings that bring together stakeholders in health care transformation.

Bert holds a Ph.D. in Medical Sociology from the Faculty of Health, Medicine and Life Sciences at Maastricht University and a Master’s degree in Health Policy and Management from the Erasmus University Rotterdam.

Professor Robin Miller, PhD.

Robin is a Professor of Collaborative Learning in Health & Social Care at the University of Birmingham. He is the Head of Department of Social Work & Social Care and Co-Director of the Centre for Health & Social Care Leadership. He leads on a variety of applied research projects with a particular focus on evaluating and learning from change initiatives. Current research projects include the national longer-term evaluation of the Integrated Care Pioneers, exploring asset-based social care innovations to deliver whole system change, and the evaluation of the Building the Right Support programme. Robin is the Joint Editor in Chief of the International Journal of Integrated Care, an advisory group member of the European Primary Care Network, a Senior Fellow of the School for Social Care Research and the adult social care lead of the West Midlands Applied Research Collaboration . Prior to his academic career Robin was a practitioner, manager and commissioner, and has served as a non-executive director and chair of trustees within housing and charitable sectors.

Professor Anne Hendry

Senior Associate, International Foundation for Integrated Care (IFIC) and Director, IFIC Scotland
Deputy Honorary secretary, British Geriatrics Society
Honorary Professor, University of the West of Scotland
Honorary Clinical Associate Professor, University of Glasgow

Email: anne.hendry@lanarkshire.scot.nhs.uk

Anne is a geriatrician and stroke physician with extensive experience of improving health and social care for older people and adults with long term conditions in Scotland. Previous roles include national clinical lead Long Term Conditions Collaborative; Healthcare Quality Strategy; Reshaping Care for Older People programme; and Integrated Care. She led the UK participation in the European Joint Action on Frailty and is currently deputy honorary secretary of the British Geriatrics Society. As Senior Associate with the International Foundation for Integrated Care, she regularly contributes to IFIC Academy activities and has coached system leaders in four continents to adopt integrated care. As Director for IFIC Scotland, she coordinates the Integrated Care Matters webinar series and regularly participates in action research, education and evaluation projects with partners of the International Centre for Integrated Care.

Dr Áine Caroll

Professor of Healthcare Integration and Improvement
University College Dublin/National Rehabilitation Hospital

Dr Áine Carroll is Ireland Health Service Executive’s National Director for Clinical Strategy and Programmes since November 2012, a division encompassing the National Clinical Programmes, Integrated Care Programmes and The Office of the Nursing & Midwifery Services (ONMSD). National Clinical Programmes were established to improve and standardise patient care throughout the health services by bringing together clinical disciplines to develop and share innovative healthcare solutions in individual specialty delivery.

Dr Carroll is currently building on the successes of the Clinical Programmes through the development of Integrated Care Programmes for older persons, chronic disease, children and patient flow, to promote coordinated care and team work across services and specialties, ensuring that care is provided effectively and seamlessly to patients as they move through the system. Prior to her appointment as National Director, Dr. Carroll was the Clinical Lead of the Rehabilitation Medicine Programme.

She is a Consultant in Rehabilitation Medicine, Associate Clinical Professor at University College Dublin School of Medicine, past Chair of the Medical Board of the National Rehabilitation Hospital and past President of the Irish Association of Rehabilitation Medicine. Her works on a wide variety of topics are widely published, with presentations at national and international conferences

Oliver Groene
Vice Chairman of the Board
Optimedis AG
Germany

Dr Oliver Groene is an internationally recognized leader in health service research and implementation. He is Member of the Board of Directors at OptiMedis AG, a population health management company that develops regional integrated delivery systems in order to improve health, care experience, and lower costs. At OptiMedis he is responsible for Analytics, Research and Innovation. He is also Honorary Senior Lecturer at the London School of Hygiene and Tropical Medicine, where he previously held a four year tenure designing and analyzing large-scale health care data bases and used the insight gained to inform clinical decision-making and evidence-based health care management. He is an invited fellow to the 2019 Sciana Health Leaders Network. His interests cover research, practice, and policy on topics such as performance assessment and management, patient safety, chronic disease management and person- and patient-centered care approaches. He works closely with policy makers, purchasers, senior clinicians, researchers and other high-level stakeholders. He regularly advises the World Health Organization, the EU, research teams, hospital groups and health insurers on topics related to quality and safety in health care. Oliver Groene served as principle investigator (PI) or co-PI on various large scale grants, with total research funding over 9 million EUROs. He publishes widely in leading clinical, quality-of-care and health policy journals (H-Index=36) and served as Deputy Editor of the International Journal for Quality in Health Care (impact factor 2.6) from 2015 – 2019. He holds a Master degree in Medical Sociology (University of Bielefeld, Germany), a Master of Science degree in Public Health (LSHTM) and a PhD in Public Health (University of Barcelona, UPF) and holds further certificates from prestigious institutions such as the Joint Commission International, Harvard School of Public Health, and the London School of Hygiene and Tropical Medicine. Previous appointments include a seven year tenure at the World Health Organization where he led the ‘Quality of Health Systems and Services Programme’, a four year tenure as Director of Research and Education at the Avedis Donabedian Research Institute, Autonomous University of Barcelona, and a four year Senior Lectureship (Associate Professor) in Health Services Research at the London School of Hygiene and Tropical Medicine. He is also Honorary Senior Research Fellow at Macquarie University, Sydney and member of the scientific advisory board of the Cologne Center for Ethics, Rights, Economics, and Social Sciences of Health (CERES).

Ellen Nolte, PhD MPH
Professor of Health Services and Systems Research
Department of Health Services Research and Policy
London School of Hygiene & Tropical Medicine

Ellen Nolte is Professor of Health Services and Systems Research at the London School of Hygiene & Tropical Medicine. She holds a PhD from London University and a Master’s degree in public health (MPH). Her expertise is in health systems research, international health care comparisons and performance assessment. Over the past decade she has developed an internationally recognised research portfolio around innovative service models that seek to better meet the needs of people with complex and long-term health problems, with a particular focus on care coordination and integration within and across sectors. She has published widely on health systems, integrated care, European health policy and population health assessments both in the international peer-reviewed literature and the wider literature. She is co-Editor-in-Chief of the Journal of Health Services Research & Policy. Ellen was previously head of London Hubs of the European Observatory on Health Systems and Policies and Director of the Health and Healthcare Policy programme at RAND Europe, Cambridge, UK.

Sara Redmond, Assistant Director,
The Health and Social Care Alliance Scotland (the ALLIANCE)

As Assistant Director, Sara holds leadership in directing and evaluating a portfolio of programmes that support and facilitate transformational change within health and social care toward approaches that work with individual and community assets, helping people to stay well, supporting human rights, self management, co-production and independent living.

Central to this is ensuring a strong voice for disabled people, people living with long term conditions and unpaid carers, developing innovative partnerships that show how change can be achieved, and promoting the role of the third sector as a key innovator and provider of support for self management and in realising the health and wellbeing outcomes of health and social care integration

Sara’s work spans a broad agenda including health and social care integration, self management and health literacy.

Dr. Henk Nies
Director of Strategy and Development
The Netherlands Centre of Expertise for Long-Term Care

Dr. Henk Nies is director of Strategy and Development of Vilans, the Netherlands Centre of Expertise for Long-Term Care. Moreover, since 2011 he is professor of Organisation and Policy Development in Long-term Care at the Jo Visser Endowed Chair at the VU University of Amsterdam. Furthermore, he is member of the Quality Council at the National Health Care Institute of the Netherlands.

He graduated at a psycho-gerontologist at Radboud University in Nijmegen and obtained his PhD addressing policy research in care for older people. Throughout his career, he has worked at the edge of policy, practice and research, first at provincial level, later at national level. He was involved in various national and international projects on long-term care, integrated care and quality in long-term care.

After his appointment at the Provincial Council for Health Care in Gelderland, he became a senior researcher and later head of the Department of Service Integration, Elderly Care and Quality in Health Care at NZi, the National Hospital Institute. Afterwards, he was appointed as director of Long-term Care at the Netherlands Institute for Care and Welfare. From this department and three other institutes Vilans was constituted. Henk Nies was CEO of Vilans during the first seven years of its existence and later, for five more years, he was member of the Executive Board. He changed position to contribute to Vilans during the final three years of his career at Vilans as director of Strategy and Development.

He has ample experience in many national innovation and improvement programmes in long-term care, in various cases as a project-leader. He was project-leader six years’ National Innovation of Elderly Care Program. He set up large, nation-wide innovation, improvement and implementation programmes such as ‘Improving professional-client interactions in elderly care’, the ‘National Dementia Care Program’, ‘Care for Better’, ‘In to Care’ and ‘Dignity and Pride’. His current field of interest is inter-organisational collaboration and innovation, quality management and dignity in elderly care. Moreover, he has been involved in several comparative studies in which national systems are compared.

In his international work, he was scientific director of CARMEN, the Care and Management of Services for Older People in Europe Network, a project supported by the European Commission (FP5). Moreover, he was a member of the scientific management team of the INTERLINKS-project, a project on health systems and long-term care for older people in Europe. He was also involved in comparative research on quality management (e.g., for the OECD), integrated care (European Social Network), dementia and respite care, integrated care and informal care. He was co-editor of the book Long-term care in Europe. Improving Policy and Practice. This year he was project-leader of a study for Dutch Parliament comparing the Dutch, Swedish and Danish system

Henk was also one of the founders of Eurocarers, the European association working for carers. In 2018 he was co-chair of the Scientific Committee of the 18th International Conference on Integrated Care in Utrecht, the Netherlands.

Hotel X

$289 per night

Address:
11 Princes Boulevard
Toronto, ON M6K 3C3

Click here to view on Maps!

Telephone: 1-855-647-943-9300
Group code: North American Conference on Integrated Care

Delta Hotel

$299 per night

Address:
75 Lower Simcoe Street
Toronto, ON  M5J 3A6

Click here to view on Maps!

Telephone: 1-800-268-1133 
Group name: NACIC2020 

Hyatt Regency Hotel

$279 per night

Address:
370 King Street
Toronto, ON  M5V 1J9

Click here to view on Maps!

Telephone: 1-800-233-1234 
Group name: G-NACC

Conference Venue

Beanfield Centre

Located on the grounds of the historic and vibrant Exhibition Place, Beanfield Centre’s stunning modern interior design is incorporated into an historic Art Deco façade. From fast and free Wi-Fi internet to turn-key meeting and ballroom spaces, the LEED® Silver conference venue offers all the allure, flexibility and technology for our conference. Your experience will be enhanced by the culinary expertise of Cerise Fine Catering, our exclusive supplier of Food & Beverage/Catering in Beanfield Centre. A focus on service and attention to culinary detail will reflect your group’s style, purpose and budget. Connected via pedestrian pathway is Enercare Centre. The award-winning Convention Centre is Canada’s largest exhibition and convention facility, offering over 1 million square feet of contiguous space.

Date: 5-7 October 2020

Location: Toronto Country: Canada

Cohosted by: 

 



 

 


Contact

Enquiries

Sally Clelford

E: sally@f2fe.com

Darren Curran

E: darrencurran@integratedcarefoundation.org

Sponsorship

Fiona Lyne T: +353 (0) 85 224 8014 E: fionalyne@integratedcarefoundation.org

IFIC Canada

IFIC Canada supports the build to the 1st North American Conference on Integrated Care.

Connect with IFIC Canada by clicking here!