Webinar – Integrated Care Matters Series 2

Webinar - Integrated Care Matters Series 2


18/10/2017 - 13/06/2018    
All Day

Event Type


The International Foundation for Integrated Care is delighted to introduce the second series of webinars on people-centred integrated care in practice. This series will have a particular focus on active and healthy ageing and preventing and managing frailty. The webinars will be hosted by IFIC Scotland in partnership with the University of the West of Scotland, the Institute of Research and Innovation in Social Services, the Health and Social Care Alliance, and with ADVANTAGE Joint Action on the prevention and management of Frailty, co-funded by the European Union’s Health Programme. Each webinar will feature health and care practitioners with experience of implementing people-centred integrated care for older people. Presenters from around the world will offer evidence, personal insights, practical tips and peer support as part of IFIC’s global community of practice. Each webinar will extend IFIC’s on-line knowledge tree by collating resources related to the specific topic.

Past Integrated Care Matters Webinars*

anne_hendryProfessor Anne Hendry
Clinical Lead for Integrated Care Senior Associate,
International Foundation for Integrated Care (IFIC)


Anne is a geriatrician, stroke physician and clinical lead for Integrated Care, has extensive experience of transforming health and social care for older people and adults with long term conditions across Scotland.

As a Senior Fellow with the International Foundation for Integrated Care, Anne now promotes the adoption and spread of innovation and good practice on population based, people centred and integrated care and facilitates special interest groups on Intermediate care, complexity, and palliative care.

Other work includes leadership development and knowledge exchange initiatives that link Scotland with other systems, participation in the European Innovation Partnership on Active and Healthy Ageing, and in Horizon 2020 funded research projects on chronic care and integrated care. Anne will lead the models of care Work Package in a new European Joint Action on Frailty.

She is honorary professor at the University of the West of Scotland, holds honorary appointments with the University of Glasgow and the University of Edinburgh’s Global Health Academy, is a trustee for two national charities and Board member of the ALLIANCE Academy.

Mandy Andrew
Senior Programme Manager, NHS Lanarkshire and ADVANTAGE JA

Mandy is a registered nurse and an experienced innovator and change and improvement agent in health and social care across public, private and voluntary sectors. She supports the International Centre for Integrated Care as Senior Programme Manager for the European Joint Action on Frailty.

She previously worked as a leadership consultant with NHS Education for Scotland and established the national Leading Quality Network and national mentoring initiative. Her experience of managed clinical networks, QI collaboratives and leading a national cross sector improvement network developed skills to lead, manage and support transformational change.

She is passionate about involving people, carers and service users to ensure their lived experience shapes new ways of working. She is a (founding cohort) member of the Q Initiative, a UK-wide initiative led by the Health Foundation and supported and co-funded by NHS Improvement.

E: mandy.andrew1@nhs.net

E: mandy.andrew1@gmail.com

M: +44 7977 091548 T: @mandynetwork

Wednesday, 18 october 2017 12:00pm – 13:00pm Speakers: Professor Leocadio Rodriguez Manas, Coordinator for ADVANTAGE Joint Action. Professor Dawn Skelton, Professor of Ageing and Health, School of Health and Life Sciences, Glasgow Caledonian University.

Prof Leocadio Rodriguez Manas Coordinator ADVANTAGE Joint Action Head of the Geriatric Department, Hospital Universitario de Getafe (SERMAS, Madrid) and Director of the Spanish Network on Aging and Frailty. Co-Director of the Toledo Study on Healthy Aging-TSHA, where the Frailty Score Index has been developed to assess frailty in community-dwelling older adults. Principal Investigator or collaborator in a number of EU funded projects related to frailty. He is also a member of the Working Group on Health and Performance for the “More Years, Better Lives” Joint Program Innovation of the European Union.  

Prof Dawn Skelton Professor of Ageing and Health, School of Health and Life Sciences, Glasgow Caledonian University Dawn had a lead role in ProfouND, the EU funded Thematic Network to increase awareness of falls and innovative prevention programmes amongst all sectors and organisations that work with older people. She leads the Seniors USP Project on active ageing, sedentary behaviour and physical activity/inactivity to inform future interventions to reduce sedentary behaviour and increase physical activity in older people. She also runs a not for profit training organisation that trains exercise and health professionals in delivery of exercise for falls prevention across the UK and Europe.  

Monday, 20 November 2017 12:00pm – 13:00pm Speakers:
Dr Lorna Dunlop,
Clinical Lead, Intermediate Care in South Ayrshire
Jeremy Keen,
Consultant in Palliative Medicine, St Columba’s Hospice, Edinburgh
Martin Hayes,
Project Director, Integrated Care Partnerships, Health and Social Care Board Northern Ireland

Dr Lorna Dunlop  Clinical Lead for Intermediate Care South Ayrshire Lorna has been the Clinical Lead for Intermediate Care in South Ayrshire since April 2016 following integration of a Community Ward pilot (my role from jan2013) and rapid response rehab services. Lorna has been a full-time GP for over 30 years with previous roles in audit, referral advisor and NSS IT advisor. Specific interests have been in patient centred care planning facilitated by IT for multi-professional working and coordination to avoid duplication and maximise team efforts for best possible care. As a service we are designing pathways with integration of TEC where appropriate, to upskill and support professionals & patients in new ways of working & supporting self-management in the community.

Jeremy Keen Consultant in Palliative Medicine St Columba’s Hospice Edinburg Jeremy has worked as a Consultant in Palliative Medicine for the last 19 years, initially for St Columba’s Hospice in Edinburgh and at present for Highland Hospice in Inverness. He is the clinical lead for Project ECHO in Highland.

Martin Hayes Project Director Integrated Care Partnerships Health and Social Care Board Northern Ireland A graduate in Politics and Economics from Queen’s University Belfast, Martin also holds a Master’s Degree in Health and Social Care Management from the University of Ulster. Martin has worked within the health and care sector in Northern Ireland for 28 years, holding posts in finance, information management, contracts management and service improvement initiatives. The past 23 years has been spent in the field of primary care – the last 4 of which he has been leading on the introduction of Integrated Care Partnerships (ICPs) in Northern Ireland with the NI Health and Social Care Board. Martin has also been instrumental in the establishment and ongoing success of Project ECHO in Northern Ireland. Martin lives in Belfast with his wife and four children. Email: Martin.Hayes@hscni.net Twitter: @martinh31dl

Wednesday, 13 December 2017 12:00pm – 13:00pm Speakers:
Dr Graham Ellis,
Geriatrician, Lanarkshire, Central Scotland 
Karen Goudie,
National Clinical Lead, Excellence in Care

Dr Graham Ellis is a Geriatrician in Lanarkshire in Central Scotland and a clinician with the Hospital at Home service. He has a research interest in the organisation of acute services for Older people. He has published on CGA and continues to be involved in health services research. He was recently appointed as National Clinical Lead for Older People and Frailty in HIS Scotland.

Karen Goudie is the former National Clinical Lead for the older people in acute care improvement programme at Healthcare Improvement Scotland. Karen has led work across Scotland to improve experience of older people presenting to hospital with delirium and frailty syndromes. Karen works clinically in NHS Fife as a Consultant Nurse for older people where the front door team have embedded many of the principles of the national work to improve care for older people. Karen joined the national work in 2012 from NHS Forth valley where she worked as an Advanced Nurse Practitioner within the hospital at night/acute care team. She developed an interest in improving older people care throughout the acute hospital setting using improvement science methodology working alongside AHP and medical colleagues. Karen has played a key role in the development and design of the Scottish frailty and delirium improvement work which continues to spread across NHS Scotland and beyond. She is a Scottish Improvement Leader (ScIL) and has recently been appointed as National Clinical Lead for Excellence in Care and is an Associate Lecturer at Queen Margaret University.

Wednesday, 17 January 2018 12:00pm – 13:00pm Speakers:
Helen L.Y. Leung, Chief Executive Director, Carefirst Group 
James Meloche, CEO, Carefirst Solutions 
Dr Kerry Kuluski, Scientist, Sinai Health System, Toronto

Helen L.Y Leung Chief Executive Director of Carefirst’s Group: Carefirst Seniors and Community Services Association Carefirst Family Health Team and Carefirst Foundation Helen Leung has over 20 years of leadership experience in the community health care sector in Toronto, Canada. Helen has been the Chief Executive Director of Carefirst’s group of organizations since 1994. The Carefirst’s group includes the Carefirst Seniors and Community Services Association, which is a 40 years old community-based service organization serving the ethnic seniors and the families in the Greater Toronto Area and surrounding areas.
Helen has a Master of Social Work, University of Toronto, with a focus on Gerontology Social Work Studies. She has extensive work experience in leading changes, developing innovative programs and service delivery approaches to address the comprehensive needs of the seniors and their families. Her organization has been selected for a research on “The implementation of integrated care for complex care patients” conducted by the Institute of Health Policy Management & Evaluation, University of Toronto since 2015 to now.
Through her active community participation, Helen continues to advocate and contribute to the development and implementation of integrated care services for the seniors across different sectors of the health care system in Ontario. Under the leadership of Helen, Carefirst completed construction of a first of its kind the “Carefirst One-stop Access Multi-Services Centre” in Ontario. The new facility was purposely built on a design that is based on the concept of “Comprehensive Integrated Care Delivery Model” that combines social and medical care services together in an integrated manner for the easy access of the community members.

James Meloche, CEO, Carefirst Solutions, Toronto. An experienced health executive and visionary, James brings over 15 years of leadership experience in strategic and operational guidance in Ontario’s healthcare system. A firm believer in “quality by design”, the “triple aim” of better care, better health, and lower cost, as well as system-wide integration, James spearheaded multiple integrations in the hospital and community support services sector that resulted in sustainable and efficient organizations that are better positioned to respond to their community needs. James brings his unique blend of values-based leadership, appreciative inquiry and analytical methods to bear in helping stakeholders and organizations move forward in realizing their collective purpose and impact through collaboration that not only responds to, but shapes the external environment. James has graduate degrees in Philosophy and Government.

Dr. Kerry Kuluski is a Scientist at the Lunenfeld-Tanenbaum Research Institute, Sinai Health System in Toronto, Canada and Assistant Professor at the Institute of Health Policy, Management and Evaluation (University of Toronto). She is an Applied Health Services Researcher and a Social Worker by training. She received her PhD in Health Services and Policy Research from the University of Toronto in 2010 followed by a Postdoctoral Visiting Fellowship at the University of Oxford where she worked with the Health Experiences Research Group. She has funding from the Canadian Institutes of Health Research, has given over 60 invited talks and has over 40 publications in peer-reviewed journals. Her research focuses on quality and health system performance through the eyes of people with multimorbidity and their caregivers in the contexts of community based primary health care, homecare, hospital care, delayed discharge and transitions between care settings. She draws on both quantitative and qualitative methods to uncover population level trends in care utilization as well as patient and caregiver experiences in the health care system. Her ultimate research goal is to use patient and caregiver experiences to inform quality improvements in the health care system including approaches to care delivery and performance measurement. At the University of Toronto she teaches a foundational course on Canada’s Health Care System and supervises a number of Masters and PhD students.

Wednesday, 14 February 12:00pm – 13:00pm speakers:
Susan Kelso, AHP Lead Early Intervention, Scottish Government
Peter Knight, Head of Service for Integration Support, ISD Scotland
Riikka Lehmus, South Karelia Social and Health Care District, Finland

Wednesday, 14 March 12:00pm – 13:00pm speakers:
Clare Lewis, PhD student, School of Nursing and Midwifery, Royal College of Surgeons Ireland
Ane Fullaondo , R+D Coordination Manager of Kronikgune: Carewell Project.

Wednesday, 18 April 12:00pm – 13:00pm speakers:
Brendan Martin, Managing Director, Public World and Buurtzorg Britain & Ireland
Barbara McFadzean, District Nursing Sister/Queen’s Nurse, Crosshouse, Ayrshire
Susie Gamble, Lecturer – School of Health, Nursing and Midwifery, Programme Leader – PgD Specialist Practitioner District Nurse University of the West of Scotland

Wednesday, 16th May 12:00pm – 13:00pm Speakers:
Dr Julian Abel, Consultant in Palliative Care, Cornwall Hospice Care
Cristina Castillo Rodríguez, New Health Foundation, Seville
Anne Mills, CEO, Hospice Isle of Man, care for our community

Wednesday, 13th June 12:00pm – 13:00pm Speakers:
Jenny Preece, Network Manager, Rural Health, Integrated Care and Aboriginal Health Stream, Care Across The Lifecyle and Society (CATALYST)
Shona Omand-Smith, CAPA Improvement Programme Manager, Care Inspectorate, Scotland

Hosted by:   In association with:   uws-logo    

Webinar Lead: anne_hendryProfessor Anne Hendry
Director of IFIC Scotland
Twitter Link@AnneIFICScot