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Webinar – WCIC4 Quality and Measurement for Integrated Care


The International Foundation of Integrated Care (IFIC), in partnership with General Practice New Zealand (GPNZ), Health Quality and Safety Commission (HCQSC) and the Ministry of Health is bringing the 4th World Congress on Integrated Care “Investing in our Future: Improving the Health of People and Communities” to Wellington, New Zealand from 23 to 25 November 2016. The aim of this conference is to exchange knowledge, experience and new ideas in the design and delivery of integrated health and social care.

Ahead of this conference we have invited two of the keynote speakers from Theme 4 – Taking measures to improve quality to deliver a webinar on Wednesday, 26 October at 3pm GMT that will describe some of the key challenges and solutions in this area. Dr Richard Antonelli will speak about Using frameworks to measure and promote quality and integrated care from a clinical/function level perspective and Dr Hernan Montenegro will speak about WHO efforts in measuring people and community engagement in healthcare, including the use of global and district level scorecards for quality measurement. The webinar will be chaired by Dr Helmut Hildebrandt, CEO, Optimedis and Gesundes Kinsigtal and Treasurer of the International Foundation for Integrated Care (IFIC).

This webinar will benefit delegates who are already planning to attend WCIC4 as an introduction to the subject area and those who are unable to attend but have an interest in this field of study

Date & Time:
Wednesday 26 October 2016
15:00pm – 16:30pm

Hosted by:


In association with:

Facilitated by:

Helmut Hildebrandt
CEO For OptiMedis AG
International Foundation for Integrated Care (IFIC)


Dr Richard Antonelli
Medical Director of Integrated Care
Medical Director of Physician Relations and Outreach
Boston Children’s Hospital/ Harvard Medical School

Richard Antonelli, MD, MS is the Medical Director of Integrated Care at Boston Children’s Hospital and Assistant Professor of Pediatrics at Harvard Medical School. He began his research career by publishing data about the activities, outcomes and cost of care coordination services for children and youth with special health care needs and their families in primary care settings. Over the last decade , he has expanded this work to look at measuring care integration and care coordination activities and outcomes across systems of care, including community, subspecialty, primary care, and hospital-based settings. Since care coordination is so central to the effective transformation of the American health care system, Dr. Antonelli’s work has been used to inform both adult and pediatric health care delivery system development. In 2009, he co-authored Making Care Coordination a Critical Component of the Pediatric Health System: A Multidisciplinary Framework, supported by The Commonwealth Fund. It laid out a framework and potential measures for comprehensive, family-centered, multi-disciplinary care coordination. This work continues to inform system design, performance, financing, and evaluation methodologies.

Dr. Antonelli has extensive experience working at the national level and in many American states in re-designing systems of health care delivery, supporting the transformation of both primary and subspecialty care providers into integrated delivery models. In his current position as Medical Director of Integrated Care for the Boston Children’s Hospital enterprise, his efforts focus on developing methodologies, tools, procedures, and measures to evaluate care coordination and integration activities and outcomes. This includes linkages between families, youth, primary care providers, subspecialists, government agencies and community-based organizations.

He has been appointed to the Standing Committee on Care Coordination at the National Quality Forum (United States), where he also serves as the Child Health Subject Matter Expert on the Measure Applications Partnership Steering Committee. He has provided consultation on care coordination and integration methodologies and measures to multiple states in the US, to federal agencies, and to some international stakeholders. Most recently, his tools and training materials are being used across the United States for both adult and pediatric care delivery systems.

Dr. Antonelli is co-leader of the Innovation Academy of the Boston Combined Residency Program in Pediatrics. He has general pediatrics clinical responsibilities, with a strong focus on care integration for patients with complex needs at Boston Children’s Hospital where he teaches residents, students, and fellows. He also mentors students, residents, fellows, and junior faculty on child health quality and policy development.

Dr Hernan Montenegro
Health Systems Adviser,
WHO, Geneva

Hernan Montenegro is currently a Health Systems Adviser at the World Health Organization in Geneva, Switzerland. He holds a Medical Doctor degree from the University of Chile, a Specialist in Public Health degree from the University of Chile, and a Master in Public Health degree from the University of Johns Hopkins. Dr Montenegro’s areas of expertise are health services organization, management and delivery; health systems; health sector reform; strategic planning; and program formulation and evaluation.

Dr Hernan Montenegro is currently a Senior Health System Adviser at the World Health Organization (WHO) in Geneva, Switzerland, since 2012. He holds a Medical Doctor degree from the University of Chile, a Specialist in Public Health degree from the University of Chile, and a Master in Public Health degree from the University of Johns Hopkins. He also has two years of postgraduate training in General Surgery at the University of Chile’s Jose Joaquin Aguirre Hospital. At the beginning of his career, Dr. Montenegro served as a clinician providing primary care and emergency care services to low and middle-income population in Santiago, Chile.

From 1988 to 1995, he was a professor of public health at the School of Public Health of the University of Chile, where he lectured undergraduate students of the School of Medicine. From 1991 to 1995 he worked for the Chilean Ministry of Health, first as a Public Health Specialist, and later on, as the Head of the Health Sector Reform Project Coordination Unit. In 1996 he joined the World Bank where he became Senior Health Specialist for the Human Development Sector Management Unit, Latin America and Caribbean Region, in Washington D.C. While at the World Bank, he supervised and prepared health projects for Panama, Mexico and Brazil. In 2001 he joined PAHO/WHO as Regional Advisor on Hospital and Health Services Management, and later on from 2004 to 2007 he became Chief of the Health Services Organization Unit of PAHO/WHO in Washington, D.C., until he joined WHO Headquarters in 2012.

Dr Montenegro’s areas of expertise are health services organization and management, health systems, health sector reform, health policy, strategic planning, project/programme formulation and evaluation, and health situation analysis.