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4
Apr

Andrew Terris

Senior Associate
International foundation for Integrated Care (IFIC)

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Biography

Andrew joined IFIC in 2016 to lead Integrated Care Solutions©, a new service that helps support IFIC’s international clients in the effective design and implementation of their integrated care programmes.

Andrew is passionate about effective implementation of integration, ensuring it is both sustainable and scalable.  Having worked at regional and national levels, he brings a wealth of experience in finding solutions which bridge the gap between health systems policy and implementation.

Before moving to Europe, he was Programme Director for Patients First, the New Zealand Primary Care Quality and Information Programme, which he successfully transitioned into a national not-for-profit company and was its founding CEO. He was also Programme Director for the NZ Ministry of Health for its national System Level Measures programme, leading the model to revolutionise the method of measuring and incentivising system integration nationally and moving away from silo’d reporting by hospitals and primary care.

Andrew worked at national policy level, on national information systems, screening programmes and the design of hospital flow processes and supporting systems. More recently he was the lead consultant in the development of the preparation of a national tender process for a national primary care data warehouse in New Zealand.

In the UK, he has led consulting engagements on process improvement/turnaround for two of the larger hospital trusts focussing on the areas of acute flow and outpatient management.

From a policy perspective, Andrew has worked on European projects as an expert advisor on national health systems measurement.  He has regularly been invited to present to the European Partnership for Supervisory Organisations in Health Services and Social care (EPSO) and is an active member of two of their working groups on risk and integration and some of their projects to assist European countries to evolve their supervisory and monitoring capability.

He is a facilitator, builder of strong teams and focuses on mentoring groups and organisations to be self-sustaining in implementing new and effective processes and systems.

Prior to his career in health management consulting, Andrew worked for Ernst & Young, initially in their audit team, then in consulting including for EY and SAP in logistics processes and systems.   He has founded three companies including one that expanded into five countries.  He has a reputation for building strong teams around complex projects.

He studied Economics and Business management at Massey University in New Zealand.

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Integrated Care Solutions