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VisitScotland / Kenny Lam


MSc Leading People-Centred Integrated Care

Our MSc in Leading People-Centred Integrated Care is designed to provide a progressive pathway of Masters’ level study for people involved in planning, commissioning or providing care and support across health, social care, housing, independent and  third sectors, and for those who have a role in education, regulation, inspection or assuring the quality of integrated services and practice.

This distinctive MSc is designed to enable local and international students to contextualise, develop and lead integrated services that improve the quality of care and support and enhance outcomes for people, professionals and organisations. It will allow students to develop enhanced leadership and influencing skills and a deeper understanding and respect for the different professional, organisational, sectoral and international cultures. Bringing together students with a wide range of personal and professional experiences enriches active learning and generates insights from the ‘real world’ of the workplace and from different health and care systems.

This MSc programme will enhance career opportunities within and across health, social care, housing, independent and third sector organisations. It will support those to progress their management, leadership, education, regulation, inspection and practice roles, expanding their opportunities to lead, manage, plan, commission and assure integrated services. Wherever a student’s career aspirations, the MSc Leading People-centred Integrated Care programme will provide them with the knowledge, skills, confidence and connections to develop, lead and transform care and support to deliver excellent outcomes for, and with, people and communities.

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A short video on the blended learning programme can be viewed here. 

Flash report from Webinar held on 12th November can be found here.

View Helen Rainey’s blog here


Helen Rainey

IFIC Senior Associate
Lecturer / Programme Leader
(MSc : Leading People-Centred Integrated Care)
School of Health and Life Sciences
Paisley Campus
University of the West of Scotland

Tel: 0141 849 4323 / 4200
Email: Helen.rainey@uws.ac.uk
Twitter: @helenr1976

The 5 Ways to Wellbeing will provide a framework for co-producing design – test – reflect cycles.

Wellbeing in Later Life (WeLL) Programme

The Wellbeing in Later Life (WeLL) discovery programme will bring together a learning network of older people, community leaders and activists, housing, third sector and public sector partners to test, share and grow opportunities to improve the lives of older people, their families, and the communities in which they live.

The six month project, supported by a small grant from the Life Changes Trust, will draw on the rich learning from dementia friendly communities, and on insights from our Compassionate Communities Active Learning Programme and from Age Friendly Ireland who inspired us at our Round Table event on Healthy Ageing.

We are proud to partner with the Scottish Older People’s Assembly and are grateful for the valuable  expertise and support from a range of organisations in our Advisory Group.

Together we aim to nurture a collective of age friendly compassionate communities that create wellbeing in later life in Scotland.

The 5 Ways to Wellbeing will provide a framework for co-producing design – test – reflect cycles.

Three WeLL Co-Labs and monthly Conversation Cafes will connect participating communities with inspiration and experience from local, national and international examples and subject experts.

Presentations, outputs and flash reports from each Co-Lab session / café will be appended below.

Final programme report can be found here.

Co-Lab Sessions

Wellbeing in Later Life Programme (WeLL)
Co-lab 3 Flash Report March 2022

Mandy Andrew, Health and Social Care Alliance Scotland (the ALLIANCE), welcomed participants to WeLL Co-Lab 3. The interactive session shared learning on Well themes of Take Notice, Give and Keep Learning, and an opportunity to hear about the Scottish Government’s consultation on the health and social care strategy for older people and from Dr Anna Dixon, former CEO of the Centre for Ageing Better  and author of the book The Age of Ageing Better.

Gordon McHugh, CEO Kilbride Hospice, described Connected East Kilbride, launched in December 2021, as a collaborative initiative to maximise the impact of local community organisations in a move away from silo working. Partners include Older and Active in East Kilbride, EK CAB and Kilbride Hospice. Working together they will connect local people with services and supports, with the aim of improving physical and mental health and wellbeing, reducing social isolation and loneliness, addressing inequalities and supporting the most disadvantaged in our communities.  They recently secured funding from NHS Charities Together and aim to attract further investment to support  social prescribing, health and wellbeing, employability and volunteering activities to help increase  confidence and wellbeing.

Full Flash report can be found here.

Wellbeing in Later Life Programme (WeLL)
Co-lab Session 2 Flash Report January 2022

Diana Findley, SOPA President, and Mandy Andrew, Health and Social Care Alliance Scotland, welcomed around 40 people to our WeLL Co-Lab 2. The interactive session supported shared learning on the WeLL themes of Connect, Keep Active and Eat Well. Participants heard from Age Friendly Communities in Ireland and Manchester and learned about the Shaping Places for Wellbeing programme in Scotland to create and maintain places and spaces that enable wellbeing and participation.


Full flash report can be found here and recordings here

Wellbeing in Later Life (WeLL) Programme Co-Lab 1 Session

October 26th 2021

WeLL Co-Lab 1 brought together 40 people from across Scotland as a virtual learning network on age friendly communities and wellbeing in later life.  WeLL is supported by a small grant from Life Changes Trust and by an advisory group of national partners.

Anne Hendry, IFIC Scotland Director, Arlene Crockett, Director of Evidence & Influencing, Life Changes Trust and Caroline Clark, Co-ordinator for the Scottish Older People’s Assembly (SOPA) welcomed all to the discovery programme that runs from October 2021 to April 2022.

Arlene outlined Life Changes Trust’s support for Dementia Friendly Communities and welcomed WeLL’s contribution to the legacy from this work.  Caroline highlighted SOPAs joint Campaign with Age Scotland for every Scottish local authority to appoint a Councillor as an Older People’s Champion to amplify the voices of older people in local communities.


Anne highlighted the inspiring story of Age Friendly Ireland presented by their CEO at a Round Table event in 2020. The report, recording and slides from that event can be accessed here.

Our shared ambition for an Age Friendly Scotland supports the priorities for the UN Decade for Healthy Ageing 2021 – 2031   https://www.decadeofhealthyageing.org

Mandy Andrew, Associate Director, Health and Social Care Alliance Scotland, explained the WeLL programme will build on the learning from Dementia Friendly Communities, from the Compassionate Communities Active Learning Programme, and on the many examples of community led action and Third sector support in response to the pandemic as described in the Community in Action learning report.


See full flash report here

Link to Dementia Friendly Aberfeldy poster and abstract here

Conversation Cafés

Wellbeing in Later Life Programme (WeLL)
Conversation Café March 16th 2022

Elsa Foley from Strathclyde University’s Learning in Later Life (3Ls) Student Association     highlighted the range of activities on offer to the 50+ ‘younger people of older age’. These include Club programmes, Lunchtime Talks, social outings, walking groups and events.  She emphasised the important social aspect, meeting new people and trying new things. In response to the pandemic, 16 3Ls Clubs transferred online. Working virtually brought new challenges in learning new skills but opportunities to maintain interests and continue to meet new people.  The 3L’s also have a choir which supports health and wellbeing through singing and lots of fun!  Check out the website at https://3ls.website/


Read full flash report here.

Wellbeing in Later Life Programme (WeLL)
Conversation Café February 16th 2022

Volunteer Scotland’s evidence report

Contribution of Volunteering to Scotland’s Health and Wellbeing: 2020 – 2040 highlights the outstanding contribution of volunteering in Scotland is achieved through:

  • Improving the health and wellbeing of 1.4 million volunteers
  • Supporting activities and sectors which foster health and wellbeing – eg sport and physical
  • activities
  • Supporting Scotland’s health and social care sector through the contribution of 200,000  volunteers

The household survey identifies two peaks in volunteering: younger people who wish the          volunteering experience on their CV, and older people – some embracing lifelong learning.


Need to persuade organisations to develop training for people in their 50s as retirement  preparation


Marion Findlay, Director of Services, Volunteer Edinburgh described the organisation’s aim to inspire more people to volunteer so they can enhance their own lives, the lives of others and build resilient communities.

Full Flash report can be found here

Wellbeing in Later Life Programme (WeLL) Conversation Café January 12th 2022

Jacquie Winning MBE, CEO of Forth Valley Sensory Centre , described their partnership between Falkirk Council, NHS Forth Valley, RNIB, RNID and Stirling Council. The centre receives around 500 clients, including veterans, per week with the ethos of supporting independent living.  Produce from the kitchen garden supplies the Tiki café which is open to all and supports people to connect and engage with the activities supported by volunteers.

The Sensory Garden has been a huge success with clients, staff and the community, including with local schools and intergenerational projects.  The Sensory Singing Choir is a fun, friendly group of visually impaired people who meet fortnightly.

Full flash report here

Wellbeing in Later Life Programme (WeLL)

Conversation Café December 9th, 2021


Laura Cairns shared work to raise awareness of nutrition and malnutrition in older people living at home in Scotland. She highlighted a wealth of resources and training available from the Eat Well Age Well team. Café participants shared their experiences, resources and tips.

Lots of voluntary organisations are involved in growing and gardening – a real chance to get  people to think about what they eat and be physically active.


Full flash report can be found here.

Wellbeing in Later Life Programme (WeLL)
Conversation Café November 18th, 2021

Participants and guest panellists came together for our first WeLL Conversation Café to take a deeper dive into our first Five Ways to Well Being theme: CONNECT.


Alison Bunce from Inverclyde Cares incorporating Compassionate Inverclyde shared the importance of places where people can connect and share experiences.

Janette Barrie and Judy Ewer from Aberfeldy highlighted the culture of kindness in Aberfeldy was amplified through people wishing to get actively involved and volunteering with Dementia Friendly Aberfeldy with vibrant results supporting and connecting the community including a sensory garden and Aberfeldy cinema Dementia and family friendly screenings supporting an intergenerational aspect.

Full flash report can be found here.

Compassionate Communities Active Learning Programme Cohort 1

Our new Active Learning Programme (ALP) is for leaders, practitioners or managers from any sector or community organisation with an interest in embracing a Compassionate Communities approach. The programme draws on rich learning from Compassionate Inverclyde and aims to support other communities to improve lives and opportunities by living our values of kindness, dignity and compassion.  The co-design workshop (just before lockdown!) brought together 40 people from health, social care, community and Third sector organisations across Scotland, Isle of Man and London. Participants shared their experiences of volunteering and community led initiatives in their regions and developed ideas for action. Please find the presentations  here and report here.

Report of Cohort 1 March 2020 – March 2021

This report describes how the twelve-month programme supported active learning around a shared purpose of creating a stronger, fairer and more equal Scotland where people and communities live our values of kindness.

Full report can be found here

You will find more information on the sessions below.  To express an interest in the next cohort, please email Mandy Andrew: mandy.andrew@alliance-scotland.org.uk

Compassionate Inverclyde launch report – Realising the Value of Kindness

We are pleased to share our third report on Compassionate Inverclyde, a multi-award-winning social movement established as the first Compassionate Community in Scotland. Our new report considers the social value realised over the five years Compassionate Inverclyde has been fully operational. We estimate a 3:1 social return on investment from creating wellbeing and resilience, building social capital and avoiding costs for citizens and for statutory services. This excludes additional value from the High 5 programme and work with children and young people. Scotland’s Deputy First Minister met with Compassionate Inverclyde volunteers in July 2023 and was impressed with what has been achieved. Watch the short video of her below.

Full report can be found here


March 2021

Reflections on our Compassionate Communities’ Journeys

The session created an open space to reflect on our individual and collective compassionate ommunities’ journeys in the last twelve months. A gift of time and space to be curious, reflect, explore potential promises to self, others and / or our communities, and shape the future direction of the programme.

Madeleine O’Brien, OD Consultant asked us all:

¨ What’s bringing you energy and joy right now?

¨ What’s going on, inside and out, for you today?

You can read the flash report here.  Find recording here and obtain the presentations here.

February 2021

Being brave, bold and ready to pivot – one story of a compassionate community during COVID

This month Clare Cable, Queens Nursing Institute Scotland, was in discussion with Alison Bunce, Compassionate Inverclyde, exploring Compassionate Inverclyde’s response to the pandemic.

Setting the context, Clare reflected that pivoting and change had been a recurrent theme through the session’s check in.

All these things (Compassionate Inverclyde) changed overnight – in a heartbeat it stopped

Clare checked in with the group by introducing the International Futures    Forum (IFF) online Kit Bag cards. Each participant chose a card and shared its personal meaning and relevance.

Read the full flash report here.

Recording can be found here, and presentations can be found here.

January 2021

Re-imagining communities and creating virtual connections in response to physical distancing

The session explored various digital initiatives and tools, their adaptions and application to support social connectedness through virtual connections in response to physical distancing across and in communities.


Chris Mackie, ALISS Programme Manager, the ALLIANCE, shared ALISS and wider Discover Digital work. ALISS – A Local Information System for Scotland gathers information on community assets & grassroots, local information and also pulls information held by NHS Inform platform.

ALISS’s focus is health and wellbeing in the broadest sense.

Nessa Barry,Knowledge Exchange Manager, International Engagement Team, Technology Enabled Care and Digital Healthcare Innovation,  shared the national digital strategy context and the Technology Enable Care (TEC) Priorities for Scotland, is supporting the delivery of digitally enabled services to citizens where they live or, in their communities. Supporting self-management and Independence and access to services and care.

All CC ALP resources and recordings are available at IFIC Compassionate Communities Special Interest Group

The full flash report with recording can be found here!






December 2020

Christmas Carousel of Kindness

Our session brought us together at the end of a strange year creating the space and opportunity to reflect and share our own and collective Compassionate Communities journeys through the four themes of advent:

Hope    Peace      Love     Joy

Alison Bunce, Programme Lead, Compassionate Inverclyde (CI) introduced the spirit of advent as waiting, watching, preparing, surprise, and light in the darkness.

The full flash report with recording can be found here!



November 2020

Understanding outcomes, resource use and unintended consequences

Evaluation – the clue is in the name ‘value’

We explored various evaluation approaches which lend themselves to the context of Compassionate Communities. Session facilitators Sarah McGhee, Scholl Academic Centre, Isle of Man and Emma   Miller, Personal Outcomes Network Facilitator, led our interactive session giving us much food for thought. They outlined approaches which they had used before and could be used to build on participants’ experiences of evaluation.

Emma shared the Realist Evaluation approach taken to evaluate Compassionate Inverclyde where ‘Ordinary people help ordinary people’.  She shared the analogy of trees in a forest where the roots enable growth, share information, and give a sense of connectedness. Rather like the human grapevine.

Sarah asks us to consider economic evaluation through the lens of Benefits and Costs. Benefits are the outcomes realized.  Costs include resources that are tangible and can be costed plus the wider intangible resources of people’s time or consumables.

Be innovative and include them all.

All CC ALP resources and recordings are available at IFIC Compassionate Communities Special Interest Group

The full flash report can be found here 

October 2020

Telling your story – the power of narratives, social reporting, media, and social media

Angela Millar, Health and Social Care Alliance Scotland, and Hilda Campbell, Cope Scotland, co-facilitated our session exploring the importance of stories and the art of storytelling. Angela outlined the successful Humans of Scotland series and the power of social reporting.

Stories are one of our most effective means of communication’

Hilda reminded us that if we are to listen with empathy we need to be in a good place about ourselves. She shared the ‘Getting your ‘oomph back’ booklet.

The Humans of Scotland stories capture the voices of those seldom heard and amplify them via social media and web platforms, offering an opportunity for people to share their lived experiences and what is important to them

All CC ALP resources and recordings are available at IFIC Compassionate Communities Special Interest Group

The full flash report can be found here

September 2020

Empowering, supporting & sustaining volunteering activity

Laura Turney, Scottish Government, and George Thomson, Volunteer Scotland , co-facilitated a dynamic session designed to reflect on how to enable, test and sustain a compassionate community from the perspective of volunteers.

Creating the space for organic interactive dialogue’

Laura reflected on learning from her work on volunteering policy during Covid 19 and signposted us to Volunteering For All: Our National Framework.

Volunteer Scotland developed Radio V to support the community of 35,000 people who responded to the national call to volunteer.  Check out Radio V at:https://www.volunteerscotland.net/radio-v/

You can listen via Apple podcasts and Spotify

Flash report can be found here and presentations can be found here.  

August 2020

Developing skills in engaging and influencing to build your network

For this session we brought our curiosity and open minds to explore how developing our networks enables compassionate communities

Session check in: Who are you most closely aligned to / networked with in your community?

Clare Cable, Queens Nursing Institute Scotland shared her understanding of Julian Stodd’s work on social leadership. Social leadership works out loud, embracing the messiness of the world we live in and how we  connect the collectives in our communities.

Think about the groups in your communities and how they are connected and why

Flash report can be found here and recording and presentations can be found here.

July 2020

Creative and inclusive ways to listen to the voices in the community

 The session offered an opportunity and space to check in and explore what you consider are the critical elements when working with communities.

Session check in highlighted the importance of  giving people time, listening – really listening

‘Step back and give people time’        ‘Curiosity – I don’t know everything’

Caroline Gibb, Truacanta Project, Scottish Partnership for Palliative Care asked us to consider what is community? She reminded us of the difference between community engagement ‘service or organisation engaging on a topic  for a reason’ and community development ‘giving people agency and control over what happens next’.

Flash report can be found here and recording and presentations can be found here.  

June 2020

Nurturing compassion, wellbeing and resilience in self and others

The session offered an opportunity and space to explore self compassion, resilience and  kindness.    The aim was to learn and share together,  listen with fascination, contemplate and reflect as we continue on our Compassionate Communities journey.

Session check in highlighted the importance of time for self and family.  Spending time appreciating nature – the beauty of a bird song and the strength of nature’s colours.

‘learning new things’    ‘stop to appreciate and unplug’

 Rikke Oversholt, Director, Iriss.

The power of silence, superbly guided by Alison Bunce, Compassionate Inverclyde, supported participants to reflect on their own self compassion and resilience.

Flash report can be found here  and recording and presentations can be found here.