Measuring the Impact of Integrated Care

In this episode of the International Foundation for Integrated Care's podcast series, 'Measuring the Impact of Integrated Care,' Niamh Lennox-Chhugani, is joined by David Harrison, an experienced accountant in the UK's health and social care system and Treasurer of IFIC's board.

David has a public-sector management, economics and commercial background.  He is a qualified chartered accountant and MBA who, since qualifying, has worked extensively in the public and private sectors.

David’s advisory work on integrated care dates back to 2016.  He is designated as one of NHS England’s integrated care “subject matter experts”, having been deployed in several roles, from policy developer to implementor, by NHS England to support and accelerate the adoption of integrated care in England.

Most recently, David spent four years as chair of a substantial, employee-owned social enterprise, delivering a mix of community health services and primary care services.

Key Moments

In this podcast episode hosted by the International Foundation for Integrated Care, Neve Cahill converses with David Harrison, covering key discussions on measuring the impact of integrated care.

[02:35]- They explore the transition to integrated care in England, the collaboration challenges between various health and social care organizations, and the importance of developing impact and outcome frameworks.

[08.33] - Harrison highlights the necessity of senior leadership engagement, planning collaboratively to align institutional performance with system-level goals, and fostering trust among partners.

[14:10] - How can integrated care systems isolate what improvements are necessary.

[21:40] - The importance of collaborative planning so action can be taken early, instead of trying to understand problems when reviewing measurements after the fact.