Chal leads on digital strategy for DHI and a range of partners and initiatives. He is an expert in leveraging digital technology to support service transformation and in applying systems thinking in these activities. He is devoted to the idea that citizens can be empowered to take an active role in their own care and wellbeing. Chal believes that digital health and care offers the tools to achieve this, and the DHI has the fresh perspective necessary to reconceive the relationship between the citizen and those who might care for them. He brings a range of skills including a Master’s in Healthcare Management & Leadership and a Master’s in Public Health Policy: Health Systems. He has spent nine years working in digital innovation, seven years working in Scottish Government public policy and health and care service delivery and has led the design, development, integration and roll out of many digital health and care services with several now in use at scale across Scotland.